Senior Director, Account Management

We are hiring a Senior Director who has experience working with large, distributed teams, designing impactful business strategies, and solving complex strategic problems for large, global organizations. The Senior Director, Account Management will own/drive our Portland portfolio of customers, managed the geographical P&L, maintain senior-level client relationships, and successfully ensure the quality, integrity, value, and financial metrics of the portfolio.

We are looking for someone who is passionate about leading strategic initiatives and making a measurable impact on our clients’ business, and their customers. As an EPAMer, you’ll have the opportunity to work with a supportive team, on a variety of interesting engagements for some of the biggest brands in the world. Apply now to learn more about this exciting opportunity.

Responsibilities • Act as the Sr. Account Director with clients, internal teams and BU Heads / Sales Leads owning a portfolio of accounts and owning the P&L for the Portland Market as well as your individual accounts • Align with EPAM Account Managers and Account Management Senior Leadership to co-develop / support account plans and strategies for delivery, growth, and client satisfaction • Understand the intersection between technology, customers, and business and serve as trusted advisor that brings technology enabled solutions • Monitor current and emerging trends, unique opportunities and challenges of the space/markets and geographies in which the clients operate, and how it affects clients’ business and initiatives • Drive account revenue within the client / account portfolio as well as accelerate opportunities to influence and sell-in end-to-end EPAM services • Develop and shaping solutions and properly scoping / pricing engagements, establishing optimal operating models and project team organization, and leading the transition from the sales process to the delivery phase • Work closely with project/program management to ensure successful delivery through an integrated delivery model • Responsible for managing all financial and contractual aspects of account engagements • Establish and cultivate strong relationships with clients at senior levels as well as external and internal partners to maximize growth within an account/client portfolio • Support sales / pre-sales activities by acting as the lead to assess opportunities, respond to RFP’s, create proposals and presentations, establish relationships with clients and prospective clients, and help to close / sign new deals Requirements • 15 years of experience in a client-facing account growth role, with a background in consulting or engineering and with responsibility for revenue attainment • 10 years of experience working with a broad array of industries including but not limited to Retail, Footwear/Apparel, and manufacturing with demonstratable experience selling complex, multi-disciplinary engagements • Experience owning a multi-million dollar portfolio of and accounts and P&L for a region • Exceptional leadership/management skills and superb verbal and written communication skills, with seasoned presentation skills, executive presence, and interpersonal skills • Proven ability to operate at the strategic level, yet being close enough to the details to add value to clients and be a real support to the team • Proven history of leading teams and contributing to cross-functional teams • High skilled in problem solving and creative thinking abilities with attentiveness to details and execution • Familiar with technology, business models, and trends across a wide spectrum of technical solution offerings for enterprises • Experience with managing and monitoring performance metrics across accounts and account portfolios Benefits • Medical, Dental and Vision Insurance (Subsidized) • Health Savings Account • Flexible Spending Accounts (Healthcare, Dependent Care, Commuter) • Short-Term and Long-Term Disability (Company Provided) • Life and AD&D Insurance (Company Provided) • Employee Assistance Program • Unlimited access to LinkedIn learning solutions • Matched 401(k) Retirement Savings Plan • Paid Time Off • Legal Plan and Identity Theft Protection • Accident Insurance • Employee Discounts • Pet Insurance • Employee Stock Purchase Program