Senior Development Officer - Homeless Interventions And Solutions Division (Housing Department)

City Of San Jose, CA San Jose , CA 95111

Posted 4 weeks ago

The Senior Development Officer is part of the City's Housing Department and will be assigned a wide range of responsibilities. This position will be assigned to the Homeless Interventions and Solutions Division, which focuses on the City's broad response to homelessness, which include connecting homeless persons with services and housing options as well as engaging community concerns regarding homeless encampments.

  • Oversee all City funded programs for homeless persons, including crisis response, outreach and temporary shelter, rapid rehousing, permanent supportive housing and community initiatives and campaigns.

  • Supervise staff within the Homeless Interventions and Solutions Division and provide necessary direction on program administration and management.

  • Convene and facilitate internal and external stakeholder meetings and ensure timely communication and accurate information regarding all collaborative programs.

  • Facilitate strategies to implement data-driven best practice programs to prevent and end homelessness in San Jos.

  • Facilitate collaboration and coordination to take the rapid re-housing program to scale and enhance the program, incorporating interim housing options for participants.

  • Coordinate and manage the development of homeless service Requests for Proposals, contracts, Memorandums of Understanding, service plans and any other necessary agreements with service and housing providers.

  • Work closely with partners to implement plans to address housing barriers, which includes securing affordable units through a transition in place model and educating and engaging developers, property managers and private landlords.

  • Develop and improve outcomes, data collection and reporting tools for all homeless programs; oversee all reports on performance to the federal government.

  • Research best practices and incorporate innovative ideas and processes.

  • Develop and execute City Council and Committee memorandums and presentations; present to City Council as requested.

  • Provide research, analysis, and recommendations on homeless programs, policies, funding and services.

  • Maximize the use of existing and available resources from all levels (federal, state and local) to create and/or enhance housing options for program participants in Santa Clara County.

  • Coordinate and collaborate with the County of Santa Clara, other City Departments, community-based organizations, and stakeholders.

  • Coordinate and convene various homeless advocacy groups, including faith-based partners, to develop strategic goals to end homelessness.

  • Other related duties as assigned.

This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.

Minimum Qualifications

  • Education: Bachelor's Degree from an accredited college or university in Planning, Housing, Geography, Economics, Business Administration, Public Administration, Political Science, Sociology or related field.

  • Experience: Five (5) years of increasingly responsible directly related work experience, including at least two (2) years of supervisory or development program lead experience.

  • Licenses or Certificates: Possession of a valid State of California driver's license may be required for some assignments.

  • Employment Eligibility: Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San Jos will not prepare or file a labor condition application with the Dept. of Labor.


The ideal candidate will possess the following competencies, as demonstrated in past and current employment history. Desirable competencies for this position include:

  • Job Expertise: Demonstrates knowledge of and experience with national best practices in providing homeless services, and experience with government programs transitioning homeless into transitional and permanent affordable housing.

  • Collaboration: Develops networks and builds alliances; engages in cross-functional activities.

  • Communication Skills:
    Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills; displays openness to other people's ideas and thoughts.

  • Decision Making: Identifies and understands issues, problems, and opportunities; uses effective approaches for choosing a course of action or developing appropriate solutions.

  • Multi-Tasking: Can handle multiple projects and responsibilities simultaneously; has handled a wide variety of assignments in past and/or current position(s).

  • Political Skill: In taking action, demonstrates an understanding and consideration of how it will impact stakeholders and affected areas in the organization.

  • Supervision: Sets effective long and short-term goals based on a good understanding or management practices; establishes realistic priorities within available resources; provides motivational support; empowers others; assigns decision-making and work functions to others in an appropriate manner to maximize organizational and individual effectiveness.

Desirable Qualifications

The ideal candidate will possess the most desirable combination of training, skills and experience, as demonstrated in past and current employment history. Desirable experience, knowledge and skills for this position include:

  • Knowledge of national best practices in providing homeless services, and experience with government programs transitioning homeless into transitional and permanent affordable housing.

  • Five years direct experience providing services to the homeless.

  • Ability to establish excellent working relationships with external organizations, City staff, homeless populations and key stakeholders.

  • Ability to carry out detailed analytical assignments and to make sound judgments and recommendations.

  • Ability to coordinate all resources (case management, subsidies, and housing units) for a homelessness reduction program.

  • Ability to organize work effectively and to successfully manage multiple projects and processes, including preparing complex reports for City executive staff and City Council, and to meet deadlines in a high-pressure environment.

  • Excellent oral communication skills.

  • Excellent written communication skills.

  • Ability to provide leadership to ensure that the programs/projects are run in an effective and efficient manner and that employees are positively motivated.

  • Positive attitude and desire to learn the City's approach to affordable housing.

Selection Process

The selection process will consist of an evaluation of the applicant's training and experience based on the application, resume and responses to the job specific questions. Please include your resume along with your application. Only the candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews, one of which may include a practical/writing exercise. Additional phases of the selection process may include a second finalist interview. You will be prompted to answer the following job specific questions during the online application process:

  • Have you completed a Bachelor's Degree from an accredited college or university in Planning, Housing, Geography, Economics, Business Administration, Public Administration, Political Science, Sociology or related field? If so, please indicate the college or university and the field in which you obtained your degree.

  • Do you have five (5) years of increasingly responsible directly related work experience, including two (2) years of supervisory or development project lead experience? If so, please describe your experience, including where you obtained your experience and the duration in which you performed these duties.

  • Do you possess the background and experience for a Senior Development Officer in the Homeless Interventions and Solutions Division? If yes, please describe your experience.

  • Do you have experience in direct supervision of staff? If yes, please describe your experience and the number of direct reports and their classification(s).

  • Do you have experience and working relationships with outside organizations, governmental agencies and key stakeholders in providing support services to homeless or at-risk of homelessness populations? If so, please describe your experiences and working relationships.

  • Do you have experience collaborating with multiple stakeholders to develop strategies, policies and/or programs to transition the homeless into permanent or transitional housing? If yes, please detail your experience. Describe your direct role and specific responsibilities.

You may answer these questions directly in the on-line application system or on a separate document and then cut and paste your answers into the appropriate spaces when prompted. You must answer all job specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration.

This classification is represented by the City Association of Management Personnel (CAMP) Unit 21.

If you have questions about the duties of these positions, the selection or hiring processes, please contact Hsin-Ping Lee at (408) 975-4427, or by e-mail at

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Senior Development Officer - Homeless Interventions And Solutions Division (Housing Department)

City Of San Jose, CA