Senior Dev Ops Engineer

Worldone New York , NY 10007

Posted 3 months ago

Are you ready to make a difference in the world of healthcare data and insights delivery? Then you've come to the right place. Sermo is moving medicine forward, one conversation at a time. Our mission is to revolutionize real-world medicine by connecting doctors online to the support, wisdom and insights of their peers globally.

Our team is:

  • Passionate: whether a technologist, qual buff, savvy marketeer, biz dev guru, or quant geek, we are all motivated by our passion to improve access to global healthcare data and insights each and every day.

  • Diverse: with 350 employees in 9 countries, we bring together talent from across the globe to meet the needs of our network of 1.3M medical professionals and serve clients in 80+ countries.

  • Innovative: our tech and customer-first approach to the conventional worlds of physician engagement and market research enables us to actually make a difference - and have fun while we're at it.

Knowing your hard work is helping physicians across the world unite to improve patient outcomesand even save lives is an incredible feeling. Interested?


We are looking for a qualified Dev Ops engineer to join our growing team in NYC in NYC or you can work remotely anywhere in the US or Denmark. You will participate alongside the existing team in ensuring our infrastructure continues to run smoothly and will have a lot of flexibility in terms of technologies that you will be using daily, and you will have a say in terms of how those technologies should be used going forward.

We expect you to be a team player and enjoy collaborating with others to find the best solution to a problem, and comfortable working in a dynamic work environment where change is expected. You have a service-oriented mindset and like to take ownership and follow your tasks through to completion. You should also have a systematic and logical approach to solving problems and enjoy teaching and mentoring other coworkers with your knowledge and new findings.

Senior Dev Ops Engineer Tasks:

  • Participate in implementing improvements to our (automated) DevOps framework (release scripts, tools, build environments, etc.)

  • Help improve and maintaining build environments across multiple platforms

  • Collaborating with developers on ways to continuously improve infrastructure, such as upgrading operating systems, migrating to Docker containers, etc.

  • Monitoring production environments in AWS

  • Participate in pager duty and call rotation to ensure system stability

  • Help detect and troubleshoot production issues and assist in resolving them

  • Help ensure that our systems meet general security standards

  • Facilitate backup and restoration of our systems

Minimum Requirements:

  • 4+ years of experience in a similar dev ops role

  • 6+ years of Linux system administration

  • Good understanding of Windows system administration

  • Extensive experience with AWS, EC2, S3, VPC, and IAM

  • Thorough understanding and experience Docker/Kubernetes/AWS ECS container infrastructure and orchestration

  • High experience with configuration management tools, such as Terraform, CloudFormation, Puppet, Ansible, and others

  • Experience building CI/CD pipelines, with experience in Jenkins

  • Extensive knowledge and experience with scripting tools and languages, such as Ruby, Python, Bash, etc.

  • Experience with Git version control system

Bonus Skills and Experience:

  • Experience with Asp.Net (Core)

  • Experience with Solr

  • Experience with SQL

  • Experience using JIRA

  • Understanding and experience with the medical industry

  • An ability to perform well in a fast-paced environment

What you'll get:

  • A competitive base salary

  • Competitive benefits; 401k match, health, dental, and vision insurance + health and wellness

  • The opportunity to revolutionize real world medicine and amplify the voice of physicians globally

Any questions, please email:


Sermo is a global social platform for physicians that fosters impactful peer-to-peer collaboration & discussions through meaningful insights, data, and trends. It is the most trusted global platform for physicians with over 800,000 fully verified and licensed physicians across 150 countries. The platform enables doctors to anonymously talk real-world medicine, review treatment options via our proprietary Drug Ratings platform, collectively solve patient cases, and earn honorarium from surveys. Through Sermo's unique community, pharmaceutical and healthcare partners can drive physician awareness and gain deep understanding of brand perceptions to benefit the medical community at large. To learn more, visit

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Senior Dev Ops Engineer