Senior Data Analyst (Sr. Marketing Business Intelligence Analyst)

Behind the smile! We are dedicated to safeguarding the health and financial stability of our employees and their loved ones. This commitment extends beyond the workplace to foster personal growth and holistic wellbeing. Our life-changing rewards package includes:

• Competitive base and incentive pay

• 401(k) with robust matching and non-matching contributions

• Rich medical & pharmacy benefits

• 100% employer-paid dental and vision benefits

• Holistic wellbeing program with deep financial incentives

• Generous paid time off plus 12 paid holidays and your birthday off

• Culture of growth and learning: career development; tuition reimbursement; recognition program

• Family support: adoption assistance, fertility treatment, child, elder & pet care assistance

• Social responsibility and volunteer opportunities

• Employee discount program

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

#LI-Hybrid

At Delta Dental, we're behind millions of smiles and counting. For over 68 years, we've served our communities by increasing access to affordable, quality care - but that commitment to care extends beyond the people we serve, to the dedicated employees who make those smiles genuine. We've come this far by building equitable programs that offer opportunities for advancement, create meaningful connections and improve the lives of our employees and their families. Because we know that when we take exceptional care of each other, we can make a positive impact for all.

We champion an inspirational workplace through our commitment to trust, service, excellence and innovation. Joining us means working for a company that offers stability and balance, opportunities for leadership at all levels, and a work environment focused on teamwork and camaraderie.

Discover the smiling faces behind Delta Dental and experience our values and culture in action by connecting with us on social media. Follow Delta Dental Ins. on Facebook and Instagram, #LifeatDDins on Facebook and Instagram, Delta Dental Ins. on Twitter and Delta Dental Ins. on LinkedIn. If you've got an appetite for innovation and want to be a part of a team that's transforming the future of health care, join us!

Since 1955, we have offered comprehensive, high-quality oral health care benefits to millions of enrollees and built the strongest network of dental providers in the country. The Delta Dental of California network includes affiliates Delta Dental Insurance Company; Delta Dental of Pennsylvania; Delta Dental of New York, Inc.; Delta Dental of the District of Columbia; Delta Dental of Delaware, Inc.; and Delta Dental of West Virginia, providing dental benefits to more than 31 million people across 15 states, the District of Columbia, Puerto Rico and the Virgin Islands.

The company and its affiliates are part of Delta Dental Plans Association (DDPA), a not-for-profit national association based in Oak Brook, Illinois. Through our national network of Delta Dental companies, we offer dental coverage in all 50 states, Puerto Rico and other U.S. territories. We offer vision coverage through DeltaVision in 15 states and the District of Columbia. Collectively, we deliver benefits to more Americans than any other dental insurance company.

Delta Dental is an equal opportunity employer. We are committed to building and maintaining a diverse and inclusive workplace for all employees. Applicants will not be discriminated against because of race, color, religion, creed, national origin, ancestry, citizenship status, sex (including pregnancy), sexual orientation, gender or identity expression, age, disability, marital status, medical status, veteran status or any other status protected under federal, state, or local law. In addition to federal law requirements, Delta Dental complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Unfortunately, our Delta Dental Enterprise is unable to hire individuals residing in Alaska, North Dakota, Nebraska, Hawaii, Oklahoma, Vermont, Maine, West Virginia, New Hampshire, Wyoming, Puerto Rico, District of Columbia (Washington D.C.) or other US Territories at this time.

Proof of eligibility to work in the United States must be provided if selected for hire.

• Delta Dental includes: Delta Dental of California, Delta Dental Insurance Company, Delta Dental of Pennsylvania, and Delta Dental of New York

If You Are A Current Employee Click Here To Apply

• 5+ years professional experience with Bachelor's degree.

• Strong experience in facilitating the discovery process with functional stakeholders to identify requirements and expected outcomes.

• Strong knowledge of data mining principles

• Understanding of and experience using analytical concepts and statistical techniques: hypothesis development, designing tests/experiments, analyzing data, drawing conclusions, and developing actionable recommendations for business units.

• Excellent SQL and data warehouse skills. Experience writing complex queries on large data sets.

• Able to build spreadsheet models, and sort through complex data

• Expertise with data visualization and dashboard tools such as Tableau, Looker, or equivalent.

• Experience manipulating data sets using programming skills in any language (Python, R, etc.)

• Excellent verbal/written communication skills, including communicating technical issues to non-technical audiences

• Strong presentation skills. Should be comfortable with presenting to all levels of management

• Ability to build strong working relationships with cross functional teams

• Solid planning, priority setting, and project management skills with experience managing multiple projects concurrently

• A self-starter that adapts well to change in a fast-paced, dynamic workplace and works well in cross-functional teams/projects

• A problem solver and planner, has strong quality control, adaptability and customer service skills

• Ability to break down complex problems into pieces that can be solved with data, analysis, assumptions, and judgment

Base Pay Information

The national base pay range at the end is a good-faith estimate of what Delta Dental may pay for new hires. Actual pay may vary based on Delta Dental's assessment of the candidate's knowledge, skills, abilities (KSAs), related experience, education, certifications and ability to meet required minimum job qualifications. Other factors impacting pay include prevailing wages in the work location and internal equity. $70,000 - $146,600

• Performs data analysis, time series analysis, experimentation, and data visualization, responds to ad-hoc requests from business partners to identify, quantify opportunities and/or address specific questions to deliver business outcome.

• Manages requirements elicitation, analysis and documentation processes to capture business and end user needs. Prioritizes needs within and across projects based on business impact.

• Drives analytics design decisions by taking relevant inputs from business teams and defining clear plan.

• Leads projects using data mining and data visualization techniques to discover insights that will guide strategic decisions and uncover optimization opportunities.

• Utilizes programming language to perform advanced-level data extraction, transformation and data management; fully document and manage library of source code and algorithms for future use.

• Acts as expert on business data and works closely with Data COE and Technology team to improve the data quality, data definition and consistency. Working with relevant teams to establish scalable, efficient, automated processes for data analyses.

• Ensures standards, policies and processes are followed in delivering data solutions.

• Collaborates with internal and external partners to resolve immediate support related questions and issues.

• Provides team leadership and enterprise leadership across data domains.

• Participates in presentations to stakeholders, effectively communicating the key findings and recommendations to support data driven and evidence-based decision-making.

• Owns end-to-end solutioning for Marketing database systems and applications.

• Analyzes current processes and identifies existing or potential problems in order to discover new process improvement opportunities.

• Experience working with Salesforce.

• This list is not all-inclusive. Team members are expected to perform other duties as requested or assigned.