Senior Data Analyst

Divvydose Chicago , IL 60290

Posted 3 weeks ago

divvyDOSE is a new kind of home-delivery pharmacy in a hyper-growth phase focused on adherence packaging.

Our company is professional but fun, dedicated yet quirky. We are fast-paced, highly-motivated doctors, pharmacists, pharmacy technicians, and support staff who focus on health and wellness (and if were being honest, sometimes pizza) and most of us have slight obsessions with our pets. We want to make a difference in the lives of our customers by treating them like friends and family. We offer a work-hard, play-hard environment with competitive pay and a comprehensive benefit plan.

Vision/Mission

Our vision is to fix and reimagine healthcare for everyone. Our mission is to engage customers by fixing all the problems around getting and taking their medications. We've taken the first step by simplifying adherence.


Were now part of Optum and the UnitedHealth Group family of businesses, backed by the resources of a global health organization working to help people live healthier lives and to help make the health system work better for everyone. Are you looking for a way to create next-level results with a human-level approach? Then look at opportunities with divvyDOSE, where changing the world is just one result of doing your lifes best work. (SM)

About the job:

Our data operations team is the pharmacy support system for our customers - we help them transition to divvyDOSE, manage their prescriptions, answer their questions, and coordinate care with their health team. This work is coordinated across pharmacists, technicians, and customer support staff to ensure we provide the best care for our customers. Among other things, we transfer prescriptions to and from other pharmacies, contact medical care providers to understand treatments and request prescription refills and answer inbound questions from our customers.

You will:

Your goal is to help the operation run more effectively and efficiently through data analysis, reporting, dash-boarding, and special projects. You will help us build context through better reporting and drive the business forward by providing data-driven recommendations on ways to improve efficiency and optimize our operation. On any given day you might be presenting to our executive team, doing a deep dive on call analytics, or working with a small team to prototype and test new processes.

  • Become an expert and go-to resource for our process flows and our operational data
  • Work with operations management to develop actionable operations performance dashboards across all areas of the organization
  • Perform ad-hoc data analysis to identify measurable improvements to our operation, and advocate for those improvements via presentations and reports
  • Maintain and improve operations forecasting models
  • Collaborate with Finance and Technology teams to ensure we are able to continue to effectively measure our operation as technology improves
  • Communicate effectively and efficiently across multiple teams and work groups

Requirements

  • You have strong analytical and problem-solving skills
  • You are used to tackling very loosely defined problems and still deliver high-quality output
  • Advanced proficiency in Excel, PowerPoint, and strong written and oral communication
  • Ability to adapt quickly to a changing environment
  • 6+ years of analyst experience
  • Bachelor's degree, with major in analytical or technical field strongly preferred
  • Experience with BI tools such as Looker or Tableau is a plus

Job Title: Data Analyst

Job Type:
Full-time

FLSA Status: Exempt

Benefits

In addition to competitive salary and a unique opportunity to thrive at a growing company, divvyDOSE offers various formal benefits as well.


INSURANCE, PAID TIME OFF, & RETIREMENT

Full-time employees receive Sick days, Vacation days, and Holiday Bonuses as well as employer-paid Medical (including a Health Savings Account with an employer contribution), Dental, Vision, and Life insurance. In addition, we're proud to offer Voluntary Life & AD&D, Short Term Disability, and Long Term Disability coverage. A 401k plan with employer contribution is available, too.

SOCIAL EVENTS

In our company description, you can tell the divvyTEAM likes to have fun. Regular potlucks, company events, pizza days, wellness challenges, and divvyNEWS You Can Use updates maintain our work-hard play-hard culture.

Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. In addition, employees in certain positions are subject to random drug testing.

Employment with divvyDOSE is AT WILL, and can be terminated at any time, for any reason, by either party.

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