Senior Customer Manager

Benefits:

• 401(k)

• Dental insurance

• Health insurance

• Paid time off

• Vision insurance

• Wellness resources

POSITION OVERVIEW: The Senior Customer Manager will collaborate closely with the Director of Sales to achieve objectives for key accounts, focusing on forecasting, budgeting, and ensuring quality specifications are met. They will be responsible for setting targets related to volume, revenue, market share, new business opportunities, new item distribution, and implementing corporate initiatives within assigned accounts and geographic areas. Additionally, they will engage with clients to provide training on product handling, cold chain management, inventory control, and other relevant areas, acting as a liaison between sales and operations.

The Senior Customer Manager will foster and manage client relationships while working collaboratively across various departments to achieve shared objectives.

DUTIES AND RESPONSIBILITIES:

• Present comprehensive category management data to clients.

• Contribute to the development of customer pricing protocols.

• Create and propose new business proposals, offering pricing recommendations.

• Lead client contract negotiations.

• Assist in developing product pricing strategies.

• Lead cross-functional teams to support key strategic accounts.

• Develop accurate monthly volume and sales forecasts.

• Respond to requests for product information and develop tailored sales presentations.

• Coordinate the setup of new customers and products in internal systems.

JOB REQUIREMENTS:

• Bachelor's degree in Business Management, Marketing, Finance, or related field, or equivalent experience

• 6+ years of experience in the produce industry

• Highly preferred: Previous experience in produce and category management

• Ability to travel as needed

PHYSICAL ENVIRONMENT:

• Predominantly office-based work in a temperature-controlled environment

• Long periods of desk or computer terminal work

• Use of keyboards, telephones, and other office equipment

• Some physical activity may be required, such as stooping, bending, twisting, and reaching

• Travel required

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Chiquita Brands

With a workforce on five continents, our employees possess diverse skills, education, talents and interests.Our people provide the expertise and enthusiasm -Chiquita provides big opportunities. Together , we're one of the world's best-known and most-loved brands.

At Chiquita, we take great pride in having a flat organizational structure in which our employees drive our business with unmatched entrepreneurial spirit. When you work at Chiquita, you're an important part of our global effort to improve the world's nutrition with healthy, fresh foods. We're driven by passion and guided by our core values of Integrity, Respect, Opportunity and Responsibility.

Our leadership is accessible for their expertise and support, but it is our employees who drive our business. As a result of the high level of responsibility and expectations put on employees at all levels, Chiquita employees are passionate about their work. They enjoy collaborating with other people around the globe on initiatives that directly impact our products, our brand and our company.