Senior Corporate IT Systems Administrator

First American Financial Santa Ana , CA 92701

Posted 4 months ago

Company Summary

Join our team! As a global leader in providing title insurance, settlement services and risk solutions for real estate transactions, First American Financial Corporation (NYSE: FAF) is an ideal place to build your career. We have been entrusted with helping our customers achieve and protect their dream of homeownership since 1889.We believe that our people are the key to the company's continued success. Because our employees enable our future, we invest in theirs by supporting their careers and promoting their overall wellbeing. First American has created an award-winning culture and has been named to the Fortune 100 Best Companies to Work For 2018 list for the third consecutive year and to more than 50 regional Best Places to Work lists. For more information, visit www.firstam.com

Job Summary

We are seeking a Senior IT Systems Administrator to join our team in Santa Ana, CA! As an IT Systems Administrator, you will work in a team environment to plan, develop, implement, configure, manage, maintain, secure and document enterprise real-time monitoring and alerting tools and resources. You'll develop and maintain related solutions, standards, procedures and processes. This position is a hands-on technical role. Candidates may be required, on occasion, to work outside of established production hours including weekends. Position responsibilities may change over time.

A successful Senior IT Systems Administrator can multi-task, understands that priorities change and relies on extensive experience and judgement to create complex technical solutions. Has strong analytical and deductive reasoning skills, pays attention to detail and can execute with minimal supervision.

Essential Duties and Responsibilities (Other duties may be assigned)

Day to day

  • Perform system administration and functions as a subject matter expert in all company monitoring solutions.

  • Performs tier ll/lll troubleshooting, isolation and issue resolution.

  • Configures and provides advanced support for BMC Control-M scheduling software.

  • Provide technical documentation and training as required.

IT Governance

  • Ability to translate business requirements into technical deliverables.

  • Ability to learn quickly and apply new technologies.

  • Ability to effectively communicate with all levels of staff and management while maintaining good relationships with all lines of business.

  • Ability to work both independently and in team environments.

Technology Skills

  • Expert knowledge of BMC Control-M Administration.

  • Expert knowledge of Microsoft System Center (SCOM, Operations Manager 2016/2019).

  • Knowledge of Evolven IT Operations Analytics administration.

  • Recent experience with scripting languages (PowerShell/VB script).

  • Recent experience with cloud computing specifically Azure and AWS.

  • Experience with log aggregations tools, Splunk, ELK, Sumo Logic.

  • Knowledge of ServiceNow Event Management Administration.

  • Knowledge of SolarWinds Administration.

  • Knowledge of Microsoft Windows Server.

  • Knowledge of Linux\Unix Administration.

  • Familiarity with cloud infrastructure and monitoring concepts (AWS, Azure).

  • Understanding of golden signals. How to monitor and alert.

Required Education

  • Bachelor's Degree and 5 or more years of related experience and/or training; or equivalent combination of education and experience.

First American invests in its employees' development and well-being, empowers them to provide superior customer service and encourages them to serve the communities where they live and work. First American is committed to diversity and inclusion. We are an equal opportunity employer. For more information about our Company and our dedication to putting People First, check out firstam.com/careers.


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Senior Corporate IT Systems Administrator

First American Financial