Senior Coordinator, Information Services

Bain & Company Dallas , TX 75201

Posted 6 months ago

Position Summary:

The Senior Coordinator, Information Services provides research to consulting and administrative staff using appropriate tools and services. Frequently works as part of a case team to assist in research planning, information management and capture of research experience.

Essential Functions:


o Conducts research for case teams, Practice Areas and client development utilizing electronic, print and other resources as assigned under the guidance of a Senior Information Services Specialist, Team Leader, or Manager

o Provides filtered and well organized research results

o May participate as a member of an Industry Team to support cases, and responds to requests from client teams, and should build experience in conducting research in all areas of interest to Bain

o Pro-actively works with Case Teams to understand the project context and specific information needs

o May build industry expertise by attending Practice Area meetings, industry conferences and regular reading of industry trade publications

o Solicits feedback from internal clients

Asset Building:

o Participates in knowledge asset building projects including contributions to the Information Services Portal, wikis, and other projects as assigned

o May participate as a member of an Industry Team

o Participates in ongoing product and service evaluations and resource development activities and implementation as appropriate

o Conducts just-in-time training for research tools and services


o Daily tracking of personal research requests including cost recovery information

o Participates in Information Services marketing efforts

o Pro-actively seeks opportunities to broaden and deepen skill set by participating in special projects

o Provides ongoing support for asset-building activities including processing orders and new acquisitions, cataloging and serials check-in, end-user system updates, tracking circulation of materials from the collection and ongoing maintenance of print and other special collections

o Processes invoices


o Degree in Library Science from an accredited university or equivalent higher education degree

o One to Two+ years of conducting business research in a fast-paced consulting, financial services or other business setting or equivalent preferred

o Basic experience with Factiva, Thomson databases and other standard business research tools preferred

o Some training, presentation and spreadsheet skills preferred

o Fluent written and verbal communication skills in native language and English required

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Senior Coordinator, Information Services

Bain & Company