Senior Consumer Loan Servicer (Full Time) - Plano Operations (13485)

Prosperity Bank Plano , TX 75023

Posted 3 weeks ago

Prosperity Bank is committed to providing our customers a personalized service experience, we're looking for people who are passionate about satisfying customers, will not settle for the average, embrace creativity and operate with a sense of purpose. If this is you, then we are looking forward to meeting you and are excited that you are interested in joining Prosperity Bank - where we are Simply Better!

Responsible for oversight of 3rd party insurance and tax vendor and all tasks surrounding escrow

PRIMARY DUTIES & RESPONSIBILITIES:

  • Sets up escrow buckets for all consumer and commercial loans in the Core system

  • Provides oversight of 3rd party insurance and tax vendor

  • Reviews and clears any exception items received by vendors

  • Review coming due and exception reports

  • Tax and Insurance Letter reviews.

  • Performs yearly escrow analysis and ensures analysis is completed within RESPA guidelines

  • Reviews and validates all overages and shortages on escrow analysis

  • Ensures all escrow overages are mailed within RESPA guidelines

  • Completes research on any requests sent by the branches, call center or other internal departments

  • Research and respond to all inquiries received through the Escrow Mailbox

  • Pay all premiums associates with insurance, tax or PMI invoices

  • Review loan balances monthly to ensure PMI is removed per FHA and CFPB guidelines

  • Responsible for the endorsements,, monitoring of repairs and inspections for Loss Drafts accounts

  • Research and resolution for tax suites received.

  • All other tasks as assigned

Come join our team and explore the endless possibilities that a career in banking can provide!

A pre-employment credit check will be performed on all qualified applicants.

  • Prosperity Bank is an Equal Employment Opportunity and Affirmative Action employer, and Member FDIC.*

Required Skills

Associates degree or equivalent from college a plus.

Must possess very detailed organizational skills and the ability to multi-task job duties.

Ability to read, interpret, and respond professionally to internal and external customer correspondence.

Ability to speak effectively and clearly in response to internal and external customer requests and inquiries.

Ability to calculate figures and amounts, such as discounts, interest, commissions and percentages.

Must possess the ability to apply basic concepts of algebra.Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.

Ability to deal with problems involving several concrete variables in standardized situations.

Required Experience

High School Diploma or GED

Minimum 3 years consumer and commercial loan experience required.


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Technician David Mcdavid Lincoln Plano

Asbury Automotive

Posted 3 days ago

VIEW JOBS 6/1/2020 12:00:00 AM 2020-08-30T00:00 Overview David McDavid Lincoln Plano , a subsidiary of Asbury Automotive Group (NYSE:ABG), a Fortune 500 public automotive retailer with 80 plus retail locations and 25 collision centers is currently seeking a Service Technician! We are looking for a driven, dedicated individual that is excited at the opportunity to join a successful team, and continue to drive home the culture of success that has been built. SERVICE HOURS Monday 7:00 AM - 6:00 PM Tuesday 7:00 AM - 6:00 PM Wednesday 7:00 AM - 6:00 PM Thursday 7:00 AM - 6:00 PM Friday 7:00 AM - 6:00 PM Saturday 7:30 AM - 4:00 PM Sunday Closed David McDavid Lincoln Plano Is Currently Growing Their Team! We are look for Experienced Master or Main Line Technicians! We Offer Exceptional Benefits, Top Pay, Technician Recognition Program, Employee Referral Bonuses and Much More! Benefits Pay and Recognition: * Weekly pay * Paid holidays & paid time off * Paid training * Stock equity grant awards (select management and front-line team member's eligible!) Insurance / Retirement: * Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans * Up to 8 weeks paid pregnancy leave (disability leave) * Health savings * Flex spending accounts (tax free) * Short-term and Long-term disability plans * Life Insurance (Whole Life and Term) * 401k with company match Learning, Tuition Assistance and Career Development: * Digital career path tool to assist with career development * Continuous training through Asbury University Additional advantages: * Student loan relief resources * Employee assistance program * Employee discounts on vehicle purchases, parts and service repairs * Scholarship awards * Opportunities to join our community service initiatives * Aggressive Employee referral program with bonus opportunities Responsibilities and Qualifications The Service Technician has the responsibility of understanding and completing routine repairs necessary for the repair of all vehicles. This individual will perform general repairs and diagnosis with some assistance. These repairs include but are not limited to light engine work, transmissions, clutches, drive shafts, electrical systems (starters and alternators) HVAC systems, steering & suspension systems. This individual will have a majority of their manufacture certifications. * Make accurate use of the multi-point inspection form on each vehicle * Document all work performed and recommended on assigned repair order * Communicate with service advisor when additional work is needed or if repairs cannot be completed within the promised time * Maintain technician proficiency as specified by Asbury standards * Conduct road test to determine work needed and to confirm work was successfully completed when necessary and practical * Perform all levels of diagnosis and repair on vehicles * Perform all levels of preventive/routine maintenance services * Utilize product and technical training as assigned by the manufacturer and management * Participate in manufacturer-sponsored training programs and schools to continuously expand your knowledge of new technology * Maintain manufacturer (CSI) Customer Satisfaction Index at or above the Asbury specified goal(s) in service for district, regional and national scores * Complete the work, notations and time-keeping necessary to the successful completion of warranty repair orders and the filing of warranty claims * Report to management any situation or condition that would jeopardize the safety, welfare, or integrity of the dealership, its customers or employees * Take care to ensure that customer's vehicles are returned to them as clean as they were prior to being serviced * Understand and complete required training for compliance with federal, state, and local regulations, such as hazardous waste disposal, OSHA Right-to-Know, etc. * Comply with all federal, state and local laws, as well as company policy, regarding safeguarding all customer vehicles, property and information * ASE certifications heavily preferred * Manufacturer certifications heavily preferred * Previous automotive technician experience required * Must have basic tools * Must have great technical and mechanical skills * Must be a team player and have the ability to work repetitively on complex tasks * Must be a minimum of eighteen years of age * Must have a valid driver's license * Must be able to pass pre-employment screening (background & drug test) IND1 Asbury Automotive Plano TX

Senior Consumer Loan Servicer (Full Time) - Plano Operations (13485)

Prosperity Bank