Senior Consultant (Delivery Engineer), Horizon VDI

Vmware, Inc. Birmingham , AL 35202

Posted 2 months ago

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Job Description

Business Summary

VMware is the leader in virtualization and cloud infrastructure solutions that enable Federal customers to thrive in the Cloud Era. A pioneer in the use of virtualization and policy-driven automation technologies, VMware builds and simplifies IT complexity across the entire virtual workplace. We empower customers with solutions in the software-defined data center to hybrid cloud computing and the mobile workspace.

Our team of 20,000+ people working in 50+ locations worldwide is committed to building a community where phenomenal people want to work long term by living our values of passion, innovation, execution, teamwork, active learning and giving back. If you are ready to accelerate, innovate and lead, join us as we challenge constraints and tackle tomorrow's problems today.

Job Role and Responsibility

Due to rapid growth and increased demand for our industry leading End User Computing software solutions, VMware is actively seeking a Sr. Consultant to join this growing team.

As a VMware Sr. Consultant, you will be responsible for supporting the successful delivery of VMware Horizon, Workspace ONE and Unified Endpoint Management (AirWatch), an enterprise management software solution designed for use in a variety of customer environments. You will work directly with the client and other team members on the day-to-day tasks involved with the implementation of the VMware Workspace ONE solution including: customer assessment, solution design, system configuration, testing, training, and troubleshooting/issues resolution.

Our Professional Services Organization offers tremendous room for growth in a career journey with VMware. Are you passionate about the digital workspace? Are you ready to join this expanding team?

  • You will drive complex digital workspace engagements for enterprise customers.

  • Lead architecture and use case design of Virtual Desktop Interface and/or identity and mobility use cases.

  • Assess, design, and integrate customer's VDI, Identity and Access Management platforms and strategies

  • Lead server installations with all VMware Horizon VDI platform, Identity Manager and/or AirWatch modules, including all relevant 3rd party technical components.

  • You will facilitate mobile application and console implementation efforts, including application configuration, testing, and issue resolution, both on-site at the client location and remotely.

  • Lead end-user training efforts, including creation of user documentation and hands-on training exercise(s), for both operational and technical users.

  • You will provide Workspace ONE UEM solution feedback to our Software Development team to allow for continuous product improvement based on internal and external product experiences.

  • Support software quality assurance activities, including testing and documentation of product issues.

  • You will establish clear, accurate project timelines and schedules; monitor progress against schedule; build in and execute contingency plans.

  • Proactively tackle problems and resolve issues that arise during implementation.

  • Update and maintain project issues list, which includes prioritizing issues.

  • Actively seek out opportunities to teach others; coach team members to achieve higher performance.

Required Skills

  • Ability to travel up to 80 percent of the time.

  • Minimum of 5 years professional experience in a client facing or consulting role, and a good understanding of VMware and associated technologies.

  • Good understanding of Identity and Access Management and all protocols involved in this subject (SAML, OAUTH, OIDC, SCIM, WS-FED, LDAP) is a plus.

  • A background in products like Intune, MaaS360, MobileIron, Good Technologies is strongly desired

  • You have a solid understanding of Horizon (VDI) and/or mobile device communication and web application structure.

  • Excellent verbal and written communication skills, you can explain technical topics in simple terms; think quickly and react to client-impacting situations.

  • Good understanding of Security Domains

  • Technical and creative problem-solving skills.

  • You have the ability to drive complex work streams with limited direction.

  • Demonstrates thought leadership in VDI, identity and mobility technologies.

  • You take initiative to successfully complete projects and promote company advancement.

  • Proficient in all Microsoft Office applications (Visio, Excel, PowerPoint, Word).

Desired Skills

  • B.S. degree in an engineering and / or technical discipline from an accredited college / or equivalent technical training & experience

  • Computer Science, Computer / Electrical Engineering, Industrial and Systems Engineering, Mechanical Engineering, Aerospace Engineering.

  • Healthcare Industry experience highly desired.

  • Work experience in a professional consulting role is highly desired.

  • Experience with Virtual Desktops and Virtual applications like VMware Horizon and/or Citrix or solid Mobile Device Management experience with AirWatch or similar products is a must.

  • Experience with server configuration a plus: Windows Server 2016 / 2012R2 / 2012 / 2008, Linux Forms (Ubuntu, Fedora, Red Hat, OpenSUSE), Web server platforms (IIS, Apache).

  • Advanced networking skills (TCP/IP, Firewall, DNS, proxies).

  • Experience with SSL certificates management.

  • Experience with coding: PHP, ASP, .Net, C++, JavaScript / JQuery / AJAX, Objective C, XML / HTML, SQL. is a plus.

  • Experience with database configuration: SQL Server 2016 / 2014 / 2012 / 2008R2 is a plus

  • Experience with scripting languages a plus, particularly PowerShell.

  • Experience with Identity Providers like Okta, Ping, Azure, OAM.

  • Solid understanding of specific mobile device platforms preferred.

  • Experience in Product Management, Project Management, or Change Management preferred.

VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. VMware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.

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Senior Consultant (Delivery Engineer), Horizon VDI

Vmware, Inc.