General Summary / Overview Statement
The Senior Consultant and Project Manager reports to the Director of Strategy Implementation and is responsible for coordinating the implementation of a broad range of strategic and operational initiatives. The Senior Consultant and Project Manager will support several efforts in parallel and directly work with the project owner(s) and executive sponsor(s). Projects will be assigned as per prioritization across programs and departments such as Active Asset Management (AAM), Department of Quality and Safety, Inpatient Services and Ambulatory. The Director of Strategy Implementation will ensure direction and feedback is aligned with the project team needs. The Senior Consultant and Project Manager will deliver standard project management support including development and documentation of project plans and timelines setting out progress towards goals. She/he will work in partnership and collaborate with key workgroups, steering committees, and leaders to design programs and make the efforts, including learning and applying content expertise related to the initiatives, to move key initiatives forward. To achieve these objectives, the Senior Consultant and Project Manager will work in partnership with clinical and administrative leadership as assigned to ensure successful execution of initiatives.
Success in this role is judged based on the quality of facilitation and support provided in the following areas:
Consistent, coordinated and thorough project management
Design, implementation and periodic progress updates
High quality presentations
Design and execution of planning activities and decision-making required to implement key priorities
Learning and applying adequate content expertise and skill related to the initiative to move initiatives forward
This includes supporting and facilitating Senior Leadership efforts related to achievement of key organizational strategic goals (quality, safety, patient satisfaction, efficiency, cost management, staff satisfaction, growth, etc.). This position requires a broad knowledge of BH's administrative and clinical structure; excellent verbal and written communication skills; an ability to independently research, analyze and synthesize information; as well as the ability to learn and apply new content and skill or identify resources throughout the institution to ensure that projects are completed in an effective and timely manner. Under general guidance from the Director and the related departments' leadership, the Senior Consultant and Project Manager is expected to perform with a high level of independence and good judgment.
Principal Duties and Responsibilities:
Accurately scopes and plans major institutional initiatives and task forces influenced and overseen by clinical and administrative leadership as assigned
Meet expectations related to the identification of key stakeholders, research of relevant issues, collection and synthesis of relevant data, formal project management, staffing and facilitating of committees and work groups, preparation of work plans and communication summaries, and tracking of project status and measures of success
Utilize standardized approaches, tools, and technology for internal consultancy
2.Operational Change and Strategy Implementation
Provide the following analytic and project evaluations:
Regularly distribute and present key data and strategies highlighting the progress of an initiative
Analyzing operational data to evaluate performance and identify opportunities
Evaluating how changes may impact the organization's operations and awareness of implications on a variety of teams. Supports operational improvement initiatives within the scope of assignment, in partnership with clinical and administrative leadership as appropriate. Goals for this work will often relate to improvement in operational efficiency, asset utilization, capacity management, quality and safety
Prepare concise, creative, professional summaries of plans, as appropriate
Effectively present findings to all levels of staff, targeting the presentation towards the knowledge level and needs of the audience, including: internal senior management, BH clinicians, and front-line staff
Work to ensure smooth information flow between involved parties
Develop summary communication materials for executive level presentations, as requested
Encourages and engages others in discussion to build trust among team members by communicating 'early and often'
4.Advance Alignment and Collaboration
Utilize rigorous project management tools to engage teams to participate in major initiatives that cross departments and institutions, e.g., ensure alignment with departmental goals and work with process improvement teams on execution
Utilize strong coping and perceptivity skills in identifying the appropriate pace of change as well as awareness of stakeholder needs, and incorporate that into planning and execution of initiatives
Proactively consider and evaluate complexities of initiatives
5.Learn and Apply New Skills and Knowledge to Advance Initiatives
Approach the work with curiosity and purpose of adopting adequate skill and content to advance initiatives and remove barriers to progress
Apply rigor in analyzing problems, scope, effort, performance as it relates to the initiative
Be the "go to" person for the project, and in coordination with subject matter experts and leaders
Lead the initiative forward with a spirit of progress and by example, establishing self as a critical role in progress.
1.Bachelor's degree required; MBA, or MPH preferred
2.At least 5-7 years progressive experience in healthcare as a consultant or project manager
3.Experience working in a hospital and/or similar academic medical center environment preferred
4.Exceptional judgment and discretion in interacting with senior management, clinicians, and clinical leaders on
sensitive political and confidential issues
Skills / Abilities / Competencies:
Exact expectations around the following skill set will be defined with the Director and then refined over the course of time as the Senior Consultant and Project Manager develops and advances in this role:
1.Analytical and Technical
2.Organization and Planning/Commitment to Task
6.Coping and Perceptivity
The following levels of competency and skill are required immediately:
1.Skilled at project management.
2.Skilled at strategy development, action planning, execution, and development of monitoring tools.
3.Superior organizational skills, with the ability to prioritize and manage multiple projects simultaneously.
4.Ability to independently research complex issues and to succinctly synthesize and articulate findings for various audiences.
5.Highly developed communication and interpersonal skills.
1.Ability to work with senior management, both in a collaborative manner on projects and as the Vice Presidents' designee.
2.Individual must be assertive and goal oriented with experience facilitating and staffing projects that involve multidisciplinary team members.
3.Handles issues that are significant, complex, multidisciplinary, sensitive, political, and confidential.
Initiative and ability to work independently and resolve problems
Brigham And Women's Hospital