Nasb Financial Inc. Kansas City , MO 64126
Posted 2 weeks ago
Title: Senior Commercial Loan Servicing Specialist
Supervisor's Title: AVP - Servicing and Fulfillment Manager
Location: NASB435
Department: 360 - Loan Servicing Commercial & Construction
Function: Commercial Loan Operations
Summary Description
The Senior Commercial Loan Servicing Specialist will be responsible for the most complex servicing activities as it relates to commercial real estate and residential construction loans, and to provide reviews, approvals and mentoring to the junior servicers. The role is responsible for preparing and reviewing various reports that monitor various servicing activities and helps inform operations management on these activities.
Duties/Responsibilities
Draw Servicing
Responsible for preparing and monitoring reports as it relates to commercial and residential construction draws.
Reviews/approves draw requests for commercial and residential construction loans.
Assists in completing commercial real estate and construction draws as needed.
Loan Administration
Has the knowledge and ability to complete all monetary or servicing activity within the department with autonomy
Responsible for the most complex servicing requests with autonomy.
Assists in reviewing wire funding packets and requests.
Assists in collateral release reviews, approvals, and tracking the release once approved.
Assists in reviewing and approving loan payoff quotes and payoffs
Assists in completing local collateral inspections as needed.
Department Administration
Responsible for reviewing wash account general ledger reports to maintain timely and accurate accounts.
Responsible for preparing reports to monitor release, draw and other key servicing functions and presenting to operations management.
Responsible for aiding management in process improvements and departmental documentation.
Responsible for ad hoc projects.
Responsible for reviewing loan review and audit requests.
Assists in mentoring/advising junior servicers.
Assists in QA/QC activities.
Other
Responsible for maintaining SLA, quality, and productivity measures.
Requirements/Qualifications
Education/Experience:
High School Diploma or equivalent required, 2+ years of college preferred.
10 years of experience in loan administration or similar financial/banking experience preferred.
Experience in construction draw administration and management preferred.
Skills:
Excellent knowledge of regulations and compliance requirements
Excellent understanding of bank systems and processes.
Excellent customer service skills.
Excellent time management and organizational skills - must be detail-oriented and thorough.
Good interpersonal communication skills: ability to effectively interact with individuals in all areas of the bank.
Good mathematical skills.
Good understanding of Microsoft Office products.
Ability to adapt and/or align with the evolving landscape and business changes
Ability to work under pressure and meet deadlines.
Ability to foster a culture of continuous learning and positive professional development to others.
Working Conditions:
Physical Requirements:
Ability to lift/carry up to 25 pounds occasionally.
Ability to remain stationary (sitting or standing) for prolonged periods.
Ability to conduct keyboard/computer work for extensive periods.
Ability to communicate clearly (understand/be understood) with customers in person or over the phone/computer.
Safety Hazards: None
Note: This job summary is intended to be brief and should not be construed to imply that these are the exclusive requirements or standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as may be required. The employer has the right to revise this job description at any time. Nothing in this job description should be construed as an express or implied contract of employment. North American Savings Bank is an at-will employer, which means that either party is free to terminate the employment relationship at any time, without any advanced notice, for any reason or no reason.
North American Savings Bank (NASB) is an EOE/Veterans/Disabled Affirmative Action employer.
Nasb Financial Inc.