Senior Computer Programmer Analyst (Noncompetitive)

City Of Cincinnati, OH Cincinnati , OH 45201

Posted 2 months ago

General Statement of Duties

This position is on the GCWW IT Service Desk. The role ensures the many functions are completed in a timely manner assisting internal customers with computers and applications.

Workstations, laptops, tablets, printers, and cell phones as well as numerous applications are supported on a 24x7 basis. The Service Desk analyst works with individuals and teams across the organization resolving problems as they develop; and works to ensure the hardware and software is always functioning as necessary to keep the business operational. This position also assists with making sure the hardware is inventoried and compliant with patching.

Employee performs a variety of professional, technical, and analytical duties in the operation of enterprise, client/server, and desktop computer systems and networks. Employee assists in the analysis of city, county, and criminal justice agencies' data processing needs; assists in the design, testing, and implementation of systems; performs network design, implementation and maintenance, data/database analysis/administration, and modifications to existing computer applications. Performs related duties as required.

Minimum Qualifications (KSAs)

(Illustrative only. Any one position may not require all of the listed KSAs nor do the listed examples include all the KSAs which may be required.)

Knowledge of:

(One or more of the following categories may be required)

All Categories:

Principles of computer data processing.

Design, installation, and maintenance of enterprise, distributed, client server, and desktop computer systems.

Principles and practices of computer network systems analysis and design.

Current trends and new technologies in data processing.

Desktop software packages and operating systems.

Principles of effective documentation.

Principles of providing effective customer service.

Operating Systems:

Methods and practices of installation for upgrading of client servers and desktop computer, hardware and software.

Computer system configurations.

Operating system structures.

Networking:

Principles of computer network systems analysis and design.

Local area network hardware and transmission protocols.

Data communication concepts and principles.

Internet and intranet architecture.

Network security policies, techniques, and procedures.

Network configuration, maintenance, and diagnostic procedures and techniques.

Licensing Agreement enforcement.

Programming:

Standard programming languages.

Computer operating systems/hardware.

Program design and analysis.

Principles and techniques of programming.

Programming languages (Java, C, C++, Visual Basic, etc.) and utilities.

Database Administration:

Database management systems.

Database design.

Database tools.

Data/file management tools.

Database utilities.

Data warehouse and multi dimensions.

File and data recovery.

Database security methods and techniques.

Physical control standards and procedures.

Database software (Oracle, SQL, etc.)

Web:

In-depth graphic design.

User interface design.

Advertising and marketing.

Information architecture.

Management of e-commerce.

Front-end web code such as HTML and JavaScript.

Business:

Business systems analysis.

Business software packages.

GIS:

Desktop GIS software for analysis, query, and visualization (e.g., ESRI's ArcView).

WEB-based GIS application interfaces and data presentation.

Desktop or Workstation GIS advanced software for data creation, geo processing, and conversion (e.g., ESRI's Arc Info).

Geo-locational and Geo-relational dataset concepts and database structures.

Engineering/surveying principles and practices as related to GIS and GPS (global positioning systems) applications.

Interface and integration of GIS database systems with other public enterprise systems such as permitting, licensing, and financial systems.

Skill to: (All Categories)

Install, configure, upgrade and maintain hardware and software, including that related to local and wide area networks.

Perform hardware modifications such as chip replacement and board swaps.

Troubleshoot and resolve network hardware and software problems.

Use and maintain networking test equipment.

Ability to: (All Categories)

Read and prepare clear and concise reports and technical documents.

Work with minimal supervision.

Provide effective customer service.

Develop and recommend cost effective improvements for technical systems.

Implement systems based on design specifications and instructions.

Evaluate and recommend purchase of computer equipment, services and supplies.

Analyze, design, program, test, debug, document and maintain various systems and

applications.

Develop procedures and means of storage for archiving data.

EXAMPLES OF WORK PERFORMED:

(Illustrative only. Any one position within this classification may not include all of the duties listed nor do the listed examples include all of the tasks which may be performed.)

Performs all essential functions of a Computer Programmer Analyst.

Installs and maintains servers and network equipment.

Troubleshoots any application or server connections.

Installs, configures, and troubleshoots office network software and operating systems.

Identifies the need for hardware and software upgrades and perform upgrade.

Under minimal supervision, develops specifications, codes, tests and documents application programs.

Under minimal supervision, develops specifications, codes, and tests interfaces and conversion programs or procedures.

Creates and maintains medium project work plans.

Creates data flow documents which detail systems or business problems.

Evaluates and tests options for backup, restoration, and recovery procedures.

Identifies software requirements.

Drafts requests for proposals to accomplish design objectives.

Evaluates and specifies hardware and software configuration and places orders with vendors.

Applies a general understanding of protocols, topology, hardware and software, and network design.

Evaluates and specifies networking equipment and application.

Applies network hardware and software troubleshooting skills.

Provides second level network problem escalation resolution.

Develops and administers end-user training programs.

Assures that appropriate IT security is considered in all tasks.

Acts in compliance with the City of Cincinnati's Information Security Policy, Administrative Regulations, and related standards and procedures in the City's Human Resources Policies and Procedures.

Required Education and Experience

Each applicant must have completed an Associate's Degree from an accredited college or university with a major in computer science, information technology, computer programming, criminal justice, geography or a related field. In addition, each applicant must have one year of professional paid work experience performing work similar to that listed under "Examples of Work Performed."

OR

Each applicant must have completed 45-quarter credit hours from an accredited college or university with 30 of the 45 credit hours being in computer science, information technology, and/or computer programming. In addition, each applicant must have two years of professional paid work experience performing work similar to that listed under "Examples of Work Performed". A certification program, such as a Novell or Windows NT engineer, may substitute for one year paid work experience (completion of other certification programs not listed will be reviewed on a case-by-case basis).

OTHER REQUIREMENTS

Must have a valid Driver's License for some positions.

Some positions may require a criminal background investigation and fingerprinting due to the sensitive nature of the work.

May be required to work irregular hours and be on-call.

MILITARY EDUCATION & EXPERIENCE EVALUATION

Military education and experience may be substituted for college level course work at the lower and upper division baccalaureate and graduate levels and apprenticeship training at the vocational certificate level on a case by case basis based on the American Council on Education (ACE) Military Guide recommendations.

Working and Physical Conditions

Environmental Conditions: Office environment, exposure to computer screens; travel to sites within the City/Hamilton County may be required.

Physical Conditions: Duties require maintaining physical condition necessary for sitting and standing for prolonged periods of time; general manual dexterity; must be able to operate assigned vehicle (as required).


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Senior Engineer (Noncompetitive)

City Of Cincinnati, OH

Posted 3 days ago

VIEW JOBS 9/24/2022 12:00:00 AM 2022-12-23T00:00 <p>General Statement of Duties</p><p>To perform professional engineering work involving the design, investigation and construction of engineering projects including streets, bridges, mechanical systems, utility plants, buildings and other projects, varying with assigned area of responsibility; and to provide complex professional assistance to an assigned Engineering Supervisor or other management personnel.</p><p>Minimum Qualifications (KSAs)</p><p>(Illustrative only. Any one position within this classification may not include all of the KSAs listed nor do the listed examples include all of the KSAs which may be performed.)</p><p>Knowledge of:</p><p>Principles and practices of engineering, especially as related to assigned area of responsibility--structural,mechanical, electrical, civil, geotechnical, etc; reinforced concrete design.</p><p>As appropriate, geology, including local geology, investigative practices and stabilization methods.</p><p>Code of Ethics for Professional Engineers.Pertinent federal, state and local codes, laws, regulations and standards.</p><p>Principles of management and supervision; City personnel policies and procedures; union contracts.</p><p>Principles and practices of obtaining and administering funding for assigned projects.</p><p>Materials, tools and equipment used in engineering; applicable computer software packages.</p><p>Administrative policies and procedures of the City and the assigned department.</p><p>Ability to:</p><p>Interpret engineering plans and calculations.</p><p>Review and prepare reports, construction plans, cost estimates and specifications for assigned projects.</p><p>Review plans for roadways, utilities, earthworks and residential and industrial developments.</p><p>Enforce appropriate safety and quality standards.</p><p>Interpret field data and results from laboratory tests.</p><p>Use appropriate computer programs for engineering analysis, data acquisition and database functions.</p><p>Develop and maintain databases and maps for information on retaining walls and geography.</p><p>Communicate clearly and concisely, both orally and in writing.</p><p>Plan and manage the activities of subordinate workers; manage construction projects.</p><p>EXAMPLES OF WORK PERFORMED:</p><p>(Illustrative only. Any one position within this classification may not include all of the duties listed nor do the listed examples include all of the tasks which may be performed.)</p><p>Prepare engineering designs, specifications, quantities and cost estimates for assigned projects; perform necessary mathematical calculations; produce drawings using manual and CAD methods; prepare property plats and other documents as appropriate; review plans and calculations done by other engineers.</p><p>Prepare preliminary plans as assigned; present preliminary plans and schedules for consideration; revise preliminary plans and schedules as appropriate.</p><p>As assigned, manage active construction projects to ensure compliance with plans, specifications, quality standards and regulations; coordinate projects with other agencies and City departments; coordinate projects with outside firms and consultants; participate in all phases of consultant selection; control project funding.</p><p>Exercise professional engineering judgment in accordance with current accepted engineering practices and appropriate laws and codes.</p><p>Prepare reports on projects as assigned; prepare related correspondence and documents as assigned; make presentations about projects as assigned.</p><p>As assigned, train subordinate technical personnel in performance of job duties; assign and review the work of subordinate personnel; prepare annual performance reviews or subordinate employees; fill in for engineering supervisor as required.</p><p>Manage special programs as assigned (e.g. Sidewalk Safety Program); investigate concerns and complaints related to assigned area of responsibility; recommend appropriate corrective actions.</p><p>As assigned, develop database applications and engineering applications on computers for work groups.</p><p>Make inspections of structures in the field; direct maintenance of assigned structures; inspect other factors related to field conditions; conduct field research as necessary.</p><p>Attend meetings as assigned; meet with property owners and City real estate personnel as needed.</p><p>Perform other engineering functions related to assigned area of responsibility.</p><p>Serve on committees or task forces as assigned.</p><p>Act as a supervisor in his/her absence</p><p>Required Education and Experience</p><p>PE LICENSE,TRANSCRIPTAND RESUME MUST BE ATTACHED OR APPLICATION WILL BE REJECTED</p><p>Each applicant must be a registered professional engineer in the State of Ohio, or in a state with equivalent registration requirements. If not registered in Ohio when appointed, Ohio registration must be obtained during probationary period.</p><p>OTHER REQUIREMENTS:</p><p>Possession of registration with the State of Ohio as a Professional Engineer.</p><p>Possession of, or ability to obtain, a valid Driver's License.</p><p>MILITARY EDUCATION &amp; EXPERIENCE EVALUATION</p><p>Military education and experience may be substituted for college level course work at the lower and upper division baccalaureate and graduate levels and apprenticeship training at the vocational certificate level on a case by case basis based on the American Council on Education (ACE) Military Guide recommendations.</p><p>ADDITIONAL INFORMATION</p><p>Background Investigation:A criminal background investigation will be conducted for this position (according to Civil Service Commission Rule 15 - Sensitive Classifications/Positions and the Critical Infrastructure Protection Act of 2001 and the Patriot Act). The purpose is to detect security risks and prevent security threats posed by potential employees.</p><p>U.S.Citizenship:All positions with the City of Cincinnati require that each applicant be a citizen of the United States or have a valid permanent resident card at the time of appointment (date ofhire).</p><p>Working and Physical Conditions</p><p>Environmental Conditions: Indoor and outdoor environments; exposure to office computer screens; exposure to extremes in weather conditions; work in or with water; work below ground, on slippery or uneven surfaces, on ladders or scaffolds; work around heavy equipment/construction equipment, moving vehicles; exposure to dust, asbestos, exhaust fumes; possibility of working with toxic chemicals, depending on assignment.</p><p>Physical Conditions: Essential and other important responsibilities and duties require maintaining physical condition necessary for sitting, standing and walking for prolonged periods of time; general manual dexterity required; light and moderate lifting and carrying; must be able to operate assigned vehicle.</p><p>V.Robyn.Kinebrew;v.robyn.kinebrew@cincinnati-oh.gov</p><br> City Of Cincinnati, OH Cincinnati OH

Senior Computer Programmer Analyst (Noncompetitive)

City Of Cincinnati, OH