Senior Community Manager -Cortland Mallard Creek - Charlotte, NC

Intro

At Cortland, you map the story of your success. We don't adhere to the status quo, we love outside industry perspective, and we thrive on exploring possibilities and reimagining solutions. As an innovative leader in multifamily, our high performance continues to drive exponential growth - and we invite you to join us on our journey towards real estate excellence. With tools and guidance to sharpen your skills, you can forge your own career path, love what you do, and let it show.

Job Overview

As the Senior Community Manager will oversee a portfolio of multifamily apartment home communities leading all aspects of operations including sales, maintenance, staffing, financials, budgets, and vendor management. As the regional leader, you will travel within your portfolio to ensure company standards, resident satisfaction, occupancy, compliance with policies and procedures, safety, and fair housing guidelines while motivating and leading your teams to success.

Roles You Will Play

• Oversee daily operations, managing budgets, and setting performance objectives throughout assigned market.

• Assessing and optimizing each associates strengths to handle unexpected situations and addressing shifting needs enhancing efficiency throughout the community.

• Foster engagement across multiple communities with clear communication, expectations and goals encouraging team collaboration.

• Partner with multiple departments such as Resident Services and Lease Admin to help ensure effective partnerships, seamless workflow, and resident experience.

• Achieve the highest possible net operating income through the implementation of effective cost control and revenue & leasing improvement; identify trends and recommend strategies and adjustments.

• Oversee fiduciary planning and governance, assess performance, create action plans to exceed goals, and engage in creative problem-solving - especially when it comes to residents

• Operate with a forward-thinking mindset, maintaining an awareness of growth and the capability to scale

• Form constructive partnerships with your regional support teams, construction and Centers of Excellence maximum performance success

• Display your in-depth understanding of managing budgets and executing financial success in your partnership with the Investment team and ensure that your community is performing in accordance with its business plan and close out is completed.

Building Blocks of Success

• Solid 3+ years in multisite of a multimillion-dollar, multisite operations, and P&L management

• Bachelor's degree in business, real estate, or related field preferred

• Demonstrated success with innovative, large team leadership

• Superior record of improving business results and sophisticated business plan execution

• Expert time management, prioritization, and multi-tasking skills in a fast-paced work environment

• Proven ability to manage budgets and proactively solve problems

Outro

At Cortland, we create, reimagine, and manage apartment communities for residents nationwide. Headquartered in Atlanta, GA, we have communities and regional offices all over the country, as well as overseas. From product design and procurement to general contracting and property management, we do it all - to make sure our communities are the perfect setting for living life to its fullest.

Our success is fueled by our belief in a better life - where hospitality is always a given, each detail is worth a second thought, and every open door is a new opportunity to go beyond expectations. We come to work every day to create possibilities for people - possibilities that translate into superior living spaces and experiences designed to inspire our residents, associates, and investors to live a better life focused on what matters most to them.Cortland is an equal opportunity employer, and we're proud to support and celebrate diversity in the workplace. We are committed to equal consideration for all qualified applicants regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable law. If you have a disability and need an accommodation or assistance with the application process and/or using our website, please email talentresources@cortland.com or call 404.965.3988. Cortland is a drug-free workplace. Cortland participates in e-verify to verify the employment status of all persons hired to work in the United States.