Senior Community Engagement Coordinator (5642) - SF Environment Department

This is a Position-Based Recruitment conducted in accordance with CSC Rule 111A.

Specific information regarding this process are list below:

• Exam Type: Position Based Test

• Eligible List Type: Combined Promotive and Entrance

• Rule: Rule of 10 What does this mean?

• Application Deadline: July 11, 2024

• Recruitment ID: PBT-5642-143128

• Salary range: $116,532.00 - $141,648.00

Who We Are

• The San Francisco Environment Department (SF Environment) advances climate protection and enhances quality of life for all San Franciscans. SF Environment is a department within the City and County of San Francisco, a local government committed to innovation, leadership and collaboration in creating environmental change.  SF Environment is recognized worldwide for its environmental policies and programs, which center on achieving zero waste, reducing toxic chemical hazards, advancing environmental justice, promoting low-carbon transportation modes, expanding clean energy infrastructure, greening our built environment and protecting our urban forest. We're a passionate, mission-driven team that values credibility, collaboration, impact, innovation and equity. SF Environment is also a great place to work, offering an attractive benefits package that includes healthcare and retirement.

SF Environment Racial Equity Statement

• For over 20 years, SF Environment has worked with San Francisco's Black, indigenous, and people of color (BIPOC) communities to mitigate environmental burdens, increase accessibility of environmental programs and benefits, engage community members, and improve health outcomes. BIPOC communities are disproportionately exposed to environmental stressors that include air and soil pollution, illegal dumping of toxics and other materials, industrial land uses and transportation impacts. They are more likely to live in housing conditions with limited access to green space and where poor indoor air quality from pests, mold, and the use of toxic products contributes to the prevalence of asthma and other health disparities. They are more likely to be employed in areas with high levels of exposure to toxics. Now, they are the first communities feeling the impacts of climate change, with the fewest resources to respond. SF Environment has a longstanding commitment to the principles of environmental justice, whereby communities most impacted by environmental stressors and climate change are prioritized and the long-time work of community leaders is recognized and supported. We are committed to uplifting the contributions of local environmental leaders of diverse racial backgrounds and ensuring that racial equity is the cornerstone of all of our programs, policies, and services.

Role description

SF Environment's Community Partnerships and Engagement Program is hiring a 5642 Senior Community Engagement Coordinator to lead our Environment Now team, develop and lead a volunteer program, and coordinate the Department's community engagement projects. Environment Now is a grassroots outreach and community engagement team responsible for engaging the public about the department's programs and supporting residents and businesses with compliance with San Francisco's environmental policies.

The Senior Community Engagement Coordinator will work closely with all SF Environment program areas to brainstorm, implement, and evaluate community engagement activities and their alignment with the Department's racial equity goals, covering issues such as zero waste, environmental justice, toxics reduction, climate action, energy, and clean transportation. Training on these subject matters will be provided as needed. Projects will involve collaboration with community-based organizations, volunteers, and other partners. The Senior Community Engagement Coordinator will work to ensure that community initiatives and projects are equitable, culturally competent, and multilingual.

The Senior Community Engagement Coordinator will report to the 0922 Community Partnerships and Engagement Program Manager and will coordinate with a larger outreach team, including staff who work on environmental education, racial equity, marketing, and communications.

Responsibilities include:

According to Civil Service Commission Rule 109, the duties specified below are representative of the range of duties assigned to this class and are not intended to be an inclusive list:

Environment Now team management

• Supervise the Environment Now team including setting goals, evaluating project performance, and overseeing team and individual professional growth;

• Oversee recruitment and training of new Environment Now staff;

• Develop and manage Environment Now budget, work orders, and program contracts and grants;

Department-wide community engagement support

• Design, implement and evaluate community engagement campaigns and initiatives that target San Francisco residents, businesses, and other audiences;

• Coordinate with communications and marketing staff to support outreach requests from other SFE program areas;

• Develop an outreach events strategy for the Department, including maintaining a community events calendar, identifying staff and volunteer coverage of events, and supporting SF Environment programs with events planning;

• Present campaign and project results to Commission on the Environment and other interested parties;

Building trust in community

• Develop a community-based volunteer program, including the recruitment, training, and deployment of volunteers;

• Identify and engage community partners, small businesses, SF Environment staff, City Departments, and contractors to collaborate on initiatives;

• Gather community input on projects, events, and communications that involve or may impact the community;

• Manage relationships with grantees and contractors that are involved in community engagement activities; and

• Represent the Department at City functions and community events, including some evening and weekend events, as needed.

May include additional duties, as assigned.

Supervision Exercised: Supervises ten staff and multiple contractors, including two Class 5640 Environmental Coordinators (direct reports), three 5638 Assistant Coordinators (indirect reports), and up to five 99-series Trainees (indirect reports)

How to qualify

Minimum Qualifications:

Education: Possession of a baccalaureate degree in public administration, business administration, communications, social sciences, environmental sciences, or a related field from an accredited college or university; AND,

Experience: Four (4) years of experience performing duties similar to those described in this class, within community engagement.

AND

Special Condition

A minimum of two (2) years of experience managing and implementing public outreach programs; AND

A minimum of eighteen (18) months of experience supervising multiple employees concurrently or leading a team on a major project.

The above minimum qualifications reflect special conditions associated with the position to be filled. They may differ from the standard minimum qualifications associated with this classification.

Desirable Qualifications:

The desirable qualifications may be used to select among finalists at the end of the selection process. We don't expect any one candidate to have all the qualifications listed below - please know that you can be a great candidate without all of the below qualifications. If you meet the minimum qualifications and have a mix of the desirable qualifications and a passion for this work - please don't hesitate to apply and tell us about yourself.

• Experience developing and implementing strategic behavior-change programming

• Experience in grassroots outreach, community organizing, volunteer and community engagement

• Familiarity with San Francisco neighborhoods and supervisorial districts

• Fluency in Chinese, Spanish or other language commonly spoken in San Francisco

• Experience managing the work of external vendors, staff and volunteers

Verification: Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at https://sfdhr.org/how-verify-education-requirements.

Note: Falsifying one's education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Resumes will not be accepted in lieu of a completed City and County of San Francisco application.

Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

Selection Procedures

• After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which includes the following:

Minimum Qualification Supplemental Questionnaire (Weight: Qualifying)

• After submitting your application and receiving the confirmation email, you will receive an email with a link to the Minimum Qualification Supplemental Questionnaire (MQSQ). Candidates will be required to complete a MQSQ as part of the employment application. The MQSQ is designed to obtain specific information regarding regarding an applicant's experience in relation to the Minimum Qualifications (MQ) for this position. The MQSQ will be used to evaluate if the applicant possesses the required minimum qualifications.

Supplemental Questionnaire Evaluation (Weight: 100%) - Qualified candidates will be emailed a Supplemental Questionnaire Evaluation. In order to advance, candidates must complete the Supplemental Questionnaire and it must be submitted before the provided deadline. The information provided on the Supplemental Questionnaire must be consistent with the information on the application and is subject to verification. Once submitted, applicant responses on the Supplemental Questionnaire cannot be changed. Applicants must achieve a passing score on the Supplemental Questionnaire Evaluation in order to be ranked on the eligible list.

The Supplemental Questionnaire is designed to measure knowledge, skills, and/or abilities in job-related areas as described within this announcement. This includes knowledge of:

• Culturally competent public outreach and community engagement principles and approaches

• Volunteer program management

• Strategies to encourage behavior changes in communities

• Equity, inclusion, diversity, and justice concepts

The skills and ability to:

• Design, plan, and manage projects, including identifying objectives, setting priorities, budgeting, developing workflow, and delegating tasks

• Tailor outreach strategies to specific neighborhoods and audiences through an equity lens

• Collaborate with a diverse range of internal and external partners

• Train, motivate and supervise staff and volunteers

• Communicate effectively, including delivering presentations to diverse audiences

• Communicate effectively in written format, including creating presentations and writing for diverse audiences

• Proficiently use a personal computer, including spreadsheets, CRM software, and cloud-based applications

After the eligible list is finalized/adopted, the department may administer additional selection procedures to make a final hiring decision (e.g. interviews, written exercise, etc.). Applicants meeting the Minimum Qualifications are not guaranteed advancement through all steps of the selection process.

What else should I know?

Certification

• The certification rule for the eligible list resulting from this examination will be Rule of Ten (10) Scores. Additional selection processes may be conducted by the hiring department prior to making final hiring decisions.

Eligible List/Score Report: A confidential eligible list of applicant names that have passed the civil service examination process will be created, and used for certification purposes only. An examination score report will be established, so applicants can view the ranks, final scores and number of eligible candidates. Applicant information, including names of applicants on the eligible list, shall not be made public unless required by law. However, an eligible list shall be made available for public inspection, upon request, once the eligible list is exhausted or expired and referrals resolved. The eligible list/score report resulting from this civil service examination process is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission.

The duration of the eligible list resulting from this examination process will be six (6) months, and may be extended with the approval of the Human Resources Director.

To find Departments which use this classification, please see https://sfdhr.org/sites/default/files/documents/Forms-Documents/Position-Counts-by-Job-Codes-and-Department-FY-2023-24.pdf.

Terms of Announcement and Appeal Rights: Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. Clerical errors may be corrected by the posting the correction on the Department of Human Resources website at https://careers.smartrecruiters.com/CityAndCountyOfSanFrancisco1/.

The terms of this announcement may be appealed under Civil Service Rule 111A.35.1. The standard for the review of such appeals is 'abuse of discretion' or 'no rational basis' for establishing the position description, the minimum qualifications and/or the certification rule. Appeals must include a written statement of the item(s) being contested and the specific reason(s) why the cited item(s) constitute(s) abuse of discretion by the Human Resources Director. Appeals must be submitted directly to the Executive Officer of the Civil Service Commission within five business days of the announcement issuance date.

All your information will be kept confidential according to EEO guidelines.

Additional Information Regarding Employment with the City and County of San Francisco:

• Information About The Hiring Process

• Conviction History

• Employee Benefits Overview

• Equal Employment Opportunity

• Disaster Service Worker

• ADA Accommodation

• Veterans Preference

• Right to Work

• Copies of Application Documents

• Diversity Statement

HOW TO APPLY

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit https://careers.smartrecruiters.com/CityAndCountyOfSanFrancisco1/ and begin the application process.

• Select the "I'm Interested" button and follow instructions on the screen

Applicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu, @smartalerts.info, and @smartrecruiters.com).

Applicants will receive a confirmation email that their online application has been received in response to every position to which they apply. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

For any questions regarding the position or hiring process- please contact the recruitment analyst, Sana Ahmed at Sana.J.Ahmed@sfgov.org.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.