Senior Commercial Manager - Direct Support Workforce

Senior Commercial Manager - Direct Support Workforce

Do you strive to support and empower individuals with disabilities to lead enriching lives within their communities?

Do you have an understanding of the direct service workforce markets in North

America?

About our Team

Our portfolio of DirectCourse solutions helps to empower individuals with disabilities to lead enriching lives within their communities. We define and execute segment based GTM strategies. We deliver value by developing an understanding of our customers and their needs. We collaborate with colleagues across multiple departments, and with our long-standing partners with field thought leaders, to ensure success. Striving to ensure unparalleled support for every individual and family as a dynamic, high-energy, and interconnected team.

About the Role

Reporting to the Senior Commercial Director of Nurse Readiness, you'll support the objectives and implementation of commercial go-to-market strategies. Specifically, DirectCourse solutions in the North America region. The Senior Commercial Manager will drive forward, operationalize, and execute Go-To-Market and commercial strategies. They will drive profitable growth and commercial success for the portfolio.

Responsibilities

• Defining customer needs and developing strategies to go after those opportunities. Working as the organization's primary market expert. Bringing customer and market perspective to the prioritization of product roadmaps and market strategies fostering strategic customer and partner relationships. Identify M&A targets.

• Identifying, innovating, and driving forward DirectCourse solutions commercial business models. Enabling growth and achieving customer adoption for long-term success. This requires an understanding of the Workforce market and ability to communicate and collaborate to develop mutually agreeable goals. (Externally).

• Leading the execution of market launches for DirectCourse solutions. Collaborating with the cross-functional team that includes marketing, customers success, content partners and

other key stakeholders. Identifying & partnering with pilot customers driving user validated product launches and migrations.

• Developing relationships with strategic customers and participate on sales calls. Share strategic innovation roadmaps and support the sales team in partnering with Elsevier customers

• Supporting the North American Sales and Account Management teams. Developing and implementing market strategies across key market segments and removing obstacles for closing sales.

Requirements

• Have a college education with Industry experience.

• Understand the Direct Support Workforce markets in

North America. Focusing on agency, state, and national leaders and their need to support home and community-based programs.

• Be proactive and able to work successfully in a matrixed environment. Leading through demonstration, commitment, and understand our marketplace.

• Able to understand the needs of our customers and

build relationships to achieve results.

• Demonstrate success in forming compelling market

strategies and meeting customer needs while delivering on financial commitments in a fast-changing market.

• Have business and financial acumen with

consultative selling abilities, excellent communication skills with senior leaders and customers. Paired with strategic thinking and outstanding execution focus.

• Able to proactively and continuously identify

areas for improvement, growth and develop supplemented solutions. Understanding needs of our customers and build relationships to achieve results.

Demonstrate success in forming compelling market

strategies and meeting customer needs while delivering on financial commitments in a fast-changing market. Including having business and financial acumen with consultative selling abilities, excellent communication skills with senior leaders and customers. Paired with strategic thinking and outstanding execution focus.

• Able to proactively and continuously identify areas for improvement, growth and develop supplemented solutions

Work in a way that works for you

We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

• Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive

Working for you

We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

• Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits

• Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan

• Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs

• Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity

• Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits

• Health Savings, Health Care, Dependent Care and Commuter Spending Accounts

• Up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice

About the Business

A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world's grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world.

Salary Range

To be added when data can be disclosed

Elsevier is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: https://forms.office.com/r/eVgFxjLmAK , or please contact 1-855-833-5120.

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