Senior Collections Analyst

Position Description

PAR Technology has an exciting opportunity! The Senior Collections Analyst is an essential member of our team; managing information exchange among customers, partners, and the Accounts Receivable team. This role involves protecting assets by monitoring accounts, engaging key stakeholders, and ensuring timely collections, thus enhancing customer service and cash receipt processes. Reporting to the AR Supervisor, the analyst will also suggest improvements for efficiency.

What We're Looking For:

If you're someone who wants to learn, grow, build a career in a high-tech environment, and meet the below requirements, then we're looking for you

• A minimum of 3+ years of experience in collections functions at the enterprise level is required

• Solid Microsoft Excel skills, critical thinking & analytical problem-solving ability is a must for this role (V-lookups and pivots tables a minimum).

• Knowledge of collection practices is required

• Ability to both manage enterprise volume transactions and collaborate with those customers on collections and issue resolutions.

• Exposure to credit reports

• Time management, prioritization, and organizational skills

• Excellent communication and collaboration skills.

• Associate or bachelor's degree in a related field (e.g., Finance or Accounting) or equivalent experience is preferred.

• A versatile collaborator that can perform various tasks including ad-hoc support projects.

• Willingness to certify and/or complete advanced training.

• Occasional overtime may be required.

Why We Need You:

• Support collection efforts for designated accounts and assist with other accounts as needed.

• Monitor and prioritize collection efforts based upon aging accounts and business impact.

• Complete account reconciliation or customer analytics as needed to collect monies due.

• Run credit reports as needed.

• Alert leadership and legal of at-risk accounts timely.

• Leverage data to drive better decision making and connecting operational metrics with financial results leveraging excel, pivot tables etc.

• Communicate & collaborate effectively with our customers, internal partners and management on status and action plans of outstanding accounts.

• Work independently, while prioritizing tasks and managing simultaneous assignments under tight deadlines and in a fast-paced environment.

• Support account creation and transfer of ownership processes.

• Process payments as needed via ACH direct debit, credit card or other.

• Make recommendations and participate in initiatives to improve functional processes.

Why PAR?

• Gain valuable experience in the technology industry.

• Learn from experienced professionals.

• Opportunity to develop strong analytical and financial skills.

• Be part of a team that plays a critical role in the company's success.

• Potential for career growth within the company.

The hourly rate range for this position is $23-$26/hr USD (US) commensurate with work location, experience, skills, certifications, education, and prior accomplishments.

The position may be eligible for additional compensation, including a bonus, commission and/or equity, as applicable.