Senior Collaboration Services Lead

Point B Portland , OR 97228

Posted 3 months ago

Management Consulting has been the foundation of Point B's employee-owned firm for 20+ years. Our collaborative, forward looking leadership approach ensures our clients are on the right path to success.

What makes Point B different? An employee-ownership model that gives you a voice in directing your career and building our firm.

Diverse leadership opportunities to expand your skills, along with the support needed to deliver great results. A unique culture that recognizes the importance of flexibility and collaboration.

Point B has been consistently recognized as one of the best places to work by Fortune magazine, The Wall Street Journal, Consulting magazine, and many others.


Work with consultants from Point B's real estate, organizational effectiveness, project leadership services, and operational process improvement teams to prepare clients for the future of work in the human, machine, physical space, and digital dimensions

Be a change catalyst for a diverse set of clients ranging from start-ups to Fortune 500 enterprises across all industries

Design, build and implement collaboration strategies and solutions, focused on technology and culture, to help organizations work together efficiently and effectively

Enhance your expertise working across process, people and tools

Become a thought leader in collaboration culture and technology

Broaden your leadership skills working across a variety of industries and functional areas

Have a voice in identifying the projects you work on and clients that interest you

Exercise your entrepreneurial spirit and contribute to the firm's growth as an employee-owner

Support the shaping of products and services Point B offers to help its clients collaborate more effectively


The ability to chart your individual career path based on your expertise and passions

The opportunity to help build, and grow with, a new practice area within Point B

An environment that encourages you to identify new opportunities and the support to make it happen

The chance to have a balanced lifestyle by working with local or national clients in a flexible consulting model

The opportunity to build and be part of a fun and collaborative culture with teams that are as passionate about their communities as they are about their clients

A comprehensive, flexible Total Rewards program that supports and recognizes everyone's unique needs and contributions to the firm


A minimum of 8 years as a leader of complex business or technology initiatives, preferably in a consulting environment

Architected holistic solutions by gathering business requirements from users, managers, and executive leaders

Demonstrated the ability to build the culture and behaviors required for successful business collaboration

Defined long-term holistic strategies based on business need

Successfully managed change using communications, user profiling and training tools and skills

Implemented enterprise content management or content services processes, behaviors, and technology

Built governance and sustainment models for business and/or technology functions

Shown an avid interest in the future of collaboration technology, collaboration best practices, digital employee experience, work stream collaboration and enterprise social collaboration

Established expertise in project management methodologies, approaches, and tools

Participated in business development activities (client opportunity discovery and scoping, proposal development)

Demonstrated experience with one or more collaboration suites (such as Microsoft Office 365, Google G-Suite, Atlassian) and collaboration applications (such as Microsoft Teams, Confluence, Slack, Trello)

Earned a B.A. or B.S. degree


Develop a long-term collaboration strategy and roadmap for a global life sciences firm

Launch a collaborative digital employee hub for a newly integrated insurance company

Lead the recovery and strategic realignment of a failing collaboration suite launch at a utility

Design and facilitate a workshop to jumpstart collaboration optimization of a newly formed organization within an aerospace manufacturer


Versatile consultants who thrive on variety and challenge

Innate problem solvers who want to grow in a flexible, collaborative culture

Individuals comfortable providing subject matter expertise in an advisory role

Engaging leaders who make a positive impact on their firm, clients, and communities

Talented consultants with a growth mindset who want to use their networking and relationship building skills to help growth the firm

Open to travel up to 50% of the time

Located in the Western U.S. to support travel within the Western U.S.


Portland, OR



When you apply for this role, your information will be personally reviewed by our talent acquisition team (not by a robot). You can expect to hear back within 48 hours with feedback if we think there could be a fit and what next steps look like.


At Point B, we work with some of the country's most respected companies to help them form, execute, and thrive. With capabilities including Management Consulting, Venture Investment and Advisory, Point B Studio and Property Development, our integrated businesses provide value to the organizations and communities we serve.

What makes Point B Different?

Our Founding Purpose and Values of our firm. Be part of a fun and collaborative culture with teams that are as passionate about their communities as they are about their clients
100% Employee Ownership Giving you a voice in directing your career and building our firm

Work-Life Balance A unique culture that recognizes the importance of flexibility and collaboration. Our local model, mixed with the option to pick your projects, empowers you to choose the life you want

Award winning We are proud to be named a Best Workplace in the US by Fortune magazine, Best Workplaces for Millennials, and Best Workplaces for Women. Hear more about why people love working at Point B on GlassDoor

We are an equal opportunity employer committed to a diverse workforce. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Senior Sales Manager Hotel Services


Posted 7 days ago

VIEW JOBS 9/13/2019 12:00:00 AM 2019-12-12T00:00 Position Overview The Sr. Sales Manager leads the sales process for assigned groups and directs staff to effectively guide customers through their event experiences. Identifies solutions that meet customer goals and objectives, and utilizes all available tools to ensure maximum event and revenue capture from assigned customer base. Cultivates and maintains relationships with key hotel personnel to enhance the overall business relationship with hotel. Serves as a resource for large, high-end event production in venue location/region and supports team as needed with guidance and training. Leads and supports Company initiatives, business strategies and Core Values. This position supervises the Sales Manager and reports to the Sales Director or Director, Event Technology. Key Job Responsibilities Revenue Generation * Drive Results by soliciting and securing business through a proactive, consultative sales approach, utilizing PSAV's sales process and methodology. * Maximize revenue opportunity for assigned customers by creating effective strategies for per-event revenue growth, including upsell and cross-sell opportunities. * Create high-end, large event, advanced technology solutions for PSAV's existing and potential customers. * Prepare and deliver compelling presentations that convey the value of PSAV and effectively solve customer challenges. * Effectively collaborate with vendors and other departments/divisions of the company to capture and service events. * Attend site visits, pre-conference planning meetings, and appropriate venue meetings as necessary to support the customer event experience. * Understand event cost structure and incorporates into solution designs according to established profitability guidelines. Relationship Management * Deliver World-Class Service by cultivating and maintaining relationships with customers, venue personnel and various PSAV supporting functions and departments. * Thoroughly research and understand customer history and previous experiences, in order to create more personalized customer experiences. * Lead sales meetings, deliver group presentations, and facilitate budgeting and forecasting discussions with hotel partners. * Value People by attending internal and external customer meetings, understanding their goals and responding to their questions, concerns, and challenges. * Address customer complaints and concerns, and effectively resolve issues. * Do the Right Thing by ensuring all customer information is up to date and accurate in the Customer Relationship Management system (CRM) at all times. * Actively refer and guide customers through the PSAV network, leveraging contacts to secure additional opportunities with existing customers. Sales Accountability * Maintain a healthy pipeline at all times that ensures achievement of established revenue targets. * Ensure all known opportunities are in CRM and completely accurate and updated at all times. * See the Big Picture by supporting the sales forecasting efforts at home location, ensuring they are accurate and submitted timely. * Assist Director in setting sales quotas and assigning leads. * Learn and adopt all SOPs related to the role and any new initiatives/programs that are implemented. * Maintain knowledge of new product/service offerings and emerging technology supporting meetings and events. * Support sales team members with pipeline management, creating effective sales strategies, and implementing best practices. People Development * Provide direct leadership and guidance to Sales Team members. * Train, mentor and coach sales team members. * Partner with Sales Team members to provide support and guidance on large complex events. * Value People by promoting a culture of high performance, accountability and continuous improvement that values learning and a commitment to quality. * Participate in regional or national committees as requested by sales leadership. * Facilitate training at location or within home region as needed to increase the sales teams' skills. Job Qualifications * BS/BA or 3+ years of PSAV or equivalent experience required * Minimum 2+ years of sales experience required * Prior sales experience in audiovisual, technology or hospitality experience preferred * Knowledge of sales process required in addition to the ability to read and decipher financial reports and records * Technical aptitude, computer proficiency and CRM knowledge required. Prefer CAD and Oracle knowledge * Superior communication and presentation skills Competencies (by Core Values) * Directs Work * Manages Complexity * Financial Acumen * Balance Stakeholders * Collaborates * Develops Talent * Builds Networks * Drives Quality Results * Optimizes Work Processes * Manages Ambiguity #LI-JB1 Work Environment Hotel Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio visual equipment and electrical components, and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends and holidays. Team members must adhere to appearance guidelines as defined by PSAV based on an individual hotel or a representation of hotels in that city or area. Zimory Portland OR

Senior Collaboration Services Lead

Point B