Senior Cloud Engineer

You Lead the Way. We've Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you'll be recognized for your contributions, leadership, and impact-every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers' digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology on #TeamAmex.

About American Express Enterprise Cloud:

American Express Enterprise Cloud provides a platform that enables business applications to have faster time-to-market for American Express. It offers dynamic rapid code-to-development models and services such as Platform-as-a-Service, Infrastructure-as-a-Service, DB-as-a-Service, Analytics-as-a-Service, Messaging-as-a-Service, CICD Pipelines, etc. for application developers in a hybrid cloud environment. It also enables application developers to write modern scalable cloud native applications.

How will you make an impact in this role?

The Senior Cloud Engineer will be part of broader enterprise cloud technology office, responsible for driving architecture design and engineering delivery of multi-cloud services in partnership with broader Enterprise Cloud and Amex teams. This role will help achieve the primary outcomes of the cloud strategy including better agility, innovation, and economics for all American Express applications.

Responsibilities

• Drive the design delivery of multi-cloud services adhering to Enterprise Cloud strategy.

• Perform hands-on evaluations before we scale up the adoption of cloud platform services/tools to highly critical applications.

• Performs hands-on architecture, design, and development of systems specially as it pertains to Public Clouds, Kubernetes, service Mesh, Terraform, and Gen AI capabilities.

• Define and translate vision into actionable plans; ability to see the "big picture."

• Work with product owners to understand the features and ensure proper design for the cloud capabilities.

• Understand the current implementation of the cloud platform services across multiple clouds and look for improvements to the platform and its dependencies.

• Monitor emerging technologies and manage relationships with technology vendors.

Minimum Qualifications

• 4+ years of experience in leading Cloud (AWS or GCP) and infrastructure design and implementation for highly available and scalable enterprise grade platforms and applications

• 4+ years of software development experience in one object-oriented programming language: Java, Python, Go

• 2+ years of experience with Infrastructure automation tools, Terraform preferred, with a focus on immutable infrastructure.

• 2+ Years of Experience with Container & Orchestration Technologies such as Docker, or Kubernetes

• Strong experience on cloud architecture, cloud fundamentals on compute, network, storage, and security to ensure high availability while ensuring the highest level of security, compliance, and visibility.

• Good understanding of cloud networking concepts and traffic flow management

• Experience in managing multi-tenant and highly resilient services across various cloud computing models.

• Experience in CI/CD, Infra-as-code frameworks tools (i.e Terraform, Ansible), API Gateways, CNCF technologies, Cloud Native application architectures.

• Experience with observability tools such as Prometheus, Splunk, ELK, Dynatrace, Stack driver, cloud watch and cloud trail.

• Bachelor's or master's degree in computer science or related science discipline or relevant experience

• Strong communication, listening, and negotiation skills; able to convey important messages in a clear and compelling manner.

Preferred Qualifications

At the core of Software Engineering, every member of our team should be able to demonstrate the following technical, functional, leadership and business skills you'll use every day, including:

• Agile Practices

• Porting/Software Configuration

• Programming Languages and Frameworks

• Business Analysis

• Analytical Thinking

• Cloud Infrastructure Product Knowledge

Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries

• Bonus incentives

• 6% Company Match on retirement savings plan

• Free financial coaching and financial well-being support

• Comprehensive medical, dental, vision, life insurance, and disability benefits

• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

• Free and confidential counseling support through our Healthy Minds program

• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.