Senior Clinical Specialist, Cardiac Rhythm Heart Failure - San Antonio

Medtronic Inc. San Antonio , TX 78245

Posted 5 months ago

Bringyour talents to a leader in medical technology and healthcare solutions. Rooted in our long history of mission-driven innovation,our medical technologies opendoors. We support your growth with thetraining, mentorship, and guidance you need to own your future success. Join us for a career in sales that changes lives.

CAREERS THAT CHANGE LIVED - POSITION DESCRIPTION:

Provide technical, educational,operational and sales support to assist the district in meeting CRHF sales andcustomer service objectives. CRHF seeks candidates who will meet ourcustomer expectations by striving without reserve for the greatest possiblereliability and quality in our products, processes and systems by beingaccountable, having a voice and taking action.

A DAY IN THE LIFE - POSITION RESPONSIBILITIES:

  • Technical Support

  • Successfully completes CRHFField Technical Training including online and field-based training

  • Performs checks/interrogationsof all CRHF medical device systems post sign-off

  • Supports implants of all CRHFproducts post sign-off

  • Provides on-call support asneeded on evenings and weekends post sign-off

  • Provide troubleshootingsupport as requested

  • Operational Support

  • Assures completion of patientregistration and any other required hospital documentation

  • Helps manage consignmentinventory and trunk inventory once obtained

  • Provides additional inventorysupport to meet customer needs

  • Maintains software onprogrammers throughout the district as directed

  • Assists with managing dailycoverage logistics as needed

  • Educational Support

  • Educates and trainsphysicians, hospital personnel and office staff on products or solutions forwhich training has been completed

  • Assists with educating andtraining new Clinical Specialists and Sales Representatives post sign-off

  • Sales Support

  • Partners with DSM, Sales Repsand DM to learn market dynamics and local customer motivations and needs; has abasic understanding of how Medtronic CRHF products and solutions offer value tothe customer

  • Assists with obtainingcustomer POs throughout the quarter

  • Has a basic understanding ofthe competitive landscape

  • Independently identifiescustomer needs and opportunities and provides feedback to Sales Rep(s) tosupport sales objectives

  • Ongoing Technical Development

  • Stays up to date on newproducts, solutions and patient management offerings

  • Completes all assignedtraining in a timely manner

  • Performs other related dutiesas assigned

MUST HAVE - MINIMUM QUALIFICATIONS:

IN ORDER TO BE CONSIDERED FOR THIS POSITION, THE FOLLOWING BASICQUALIFICATIONS MUST BE EVIDENT ON YOUR RESUME

  • A HighSchool Diploma plus 9 years of clinical specialist experience with a medicaldevice pacing company, OR
  • AnAssociate's Degree plus 7 years of clinical specialist experience with amedical device pacing company (or 6 years with 2 years of prior healthcare orengineering experience), OR
  • ABachelor's Degree plus 5 years of clinical specialist experience with a medicaldevice pacing company (or 4 years with 2 years of prior healthcare orengineering experience)

NICE TO HAVE - DESIRED/PREFERRED QUALIFICATIONS:

  • Thorough working knowledge ofmedical terminology and the medical device industry

  • Proven ability tobuild/maintain positive relationships with peers and colleagues acrossorganization levels

  • Strong work ethic inaccomplishing objectives of the position

  • Expertise with Microsoft toolsand other applications (i.e., SalesForce.com)

  • Ability to meet vendorcredentialing requirements

  • Excellent customer serviceskills

  • Excellent interpersonal,written/verbal communication skills

  • Ability tocoordinate/participate in numerous tasks/projects in a fast-paced environmentin an organized manner while meeting deadlines

PHYSICAL JOB REQUIREMENTS:

  • The physical demands describedwithin the Responsibilities section of this job description are representativeof those that must be met by an employee to successfully perform the essentialfunctions of this job. Reasonableaccommodations may be made to enable individuals with disabilities to performthe essential functions.

  • Frequent required travel tocustomer clinics, hospitals and offsite meetings. While performing the duties of this job, theemployee is regularly required to be independently mobile.

  • Environmental exposure to infectiousdisease and radiation

  • Clinical Specialists are required to bewithin their assigned territory each day to be available as unscheduled needsarise. CS's are required to work a number of weekend and holidays during thequarter, as determined by local management. Weeknight call coverage is the primary responsibility of the Sales Rep,however, at times, business and/or geographical needs require a CS to bescheduled for week night coverage as approved by regional management.

  • unassigned weekends, eveningsand nights.

  • Must have a valid driver'slicense and active vehicle insurance policy. In addition, your driving recordwill be reviewed and will be considered as part of your application.

ABOUT MEDTRONIC

Together, we can change healthcareworldwide. At Medtronic, we push the limitsof what technology can do to help alleviate pain, restore health and extendlife. We challenge ourselves and eachother to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.

We can accelerate and advance ourability to create meaningful innovations but we will only succeed with theright people on our team. Let's worktogether to address universal healthcare needs and improve patients' lives. Help us shape the future.

It is the policy of Medtronic toprovide equal employment opportunity (EEO) to all persons regardless of age,color, national origin, citizenship status, physical or mental disability,race, religion, creed, gender, sex, sexual orientation, gender identity and/orexpression, genetic information, marital status, status with regard to publicassistance, veteran status, or any other characteristic protected by federal,state or local law. In addition, Medtronic will provide reasonableaccommodations for qualified individuals with disabilities.

This employer participates in thefederal E-Verify program to confirm the identity and employment authorizationof all newly hired employees. For further information about the E-Verifyprogram, please click here: http://www.uscis.gov/e-verify/employees

The above statements are intended todescribe the general nature and level of work being performed by employeesassigned to this classification. They are not intended to be construed as anexhaustive list of all responsibilities, duties and skills required ofemployees assigned to this position.


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Senior Clinical Specialist, Cardiac Rhythm Heart Failure - San Antonio

Medtronic Inc.