Bringyour talents to a leader in medical technology and healthcare solutions. Rooted in our long history of mission-driven innovation,our medical technologies opendoors. We support your growth with thetraining, mentorship, and guidance you need to own your future success. Join us for a career in sales that changes lives.
CAREERS THAT CHANGE LIVED - POSITION DESCRIPTION:
Provide technical, educational,operational and sales support to assist the district in meeting CRHF sales andcustomer service objectives. CRHF seeks candidates who will meet ourcustomer expectations by striving without reserve for the greatest possiblereliability and quality in our products, processes and systems by beingaccountable, having a voice and taking action.
A DAY IN THE LIFE - POSITION RESPONSIBILITIES:
Successfully completes CRHFField Technical Training including online and field-based training
Performs checks/interrogationsof all CRHF medical device systems post sign-off
Supports implants of all CRHFproducts post sign-off
Provides on-call support asneeded on evenings and weekends post sign-off
Provide troubleshootingsupport as requested
Assures completion of patientregistration and any other required hospital documentation
Helps manage consignmentinventory and trunk inventory once obtained
Provides additional inventorysupport to meet customer needs
Maintains software onprogrammers throughout the district as directed
Assists with managing dailycoverage logistics as needed
Educates and trainsphysicians, hospital personnel and office staff on products or solutions forwhich training has been completed
Assists with educating andtraining new Clinical Specialists and Sales Representatives post sign-off
Partners with DSM, Sales Repsand DM to learn market dynamics and local customer motivations and needs; has abasic understanding of how Medtronic CRHF products and solutions offer value tothe customer
Assists with obtainingcustomer POs throughout the quarter
Has a basic understanding ofthe competitive landscape
Independently identifiescustomer needs and opportunities and provides feedback to Sales Rep(s) tosupport sales objectives
Ongoing Technical Development
Stays up to date on newproducts, solutions and patient management offerings
Completes all assignedtraining in a timely manner
Performs other related dutiesas assigned
MUST HAVE - MINIMUM QUALIFICATIONS:
IN ORDER TO BE CONSIDERED FOR THIS POSITION, THE FOLLOWING BASICQUALIFICATIONS MUST BE EVIDENT ON YOUR RESUME
NICE TO HAVE - DESIRED/PREFERRED QUALIFICATIONS:
Thorough working knowledge ofmedical terminology and the medical device industry
Proven ability tobuild/maintain positive relationships with peers and colleagues acrossorganization levels
Strong work ethic inaccomplishing objectives of the position
Expertise with Microsoft toolsand other applications (i.e., SalesForce.com)
Ability to meet vendorcredentialing requirements
Excellent customer serviceskills
Excellent interpersonal,written/verbal communication skills
Ability tocoordinate/participate in numerous tasks/projects in a fast-paced environmentin an organized manner while meeting deadlines
PHYSICAL JOB REQUIREMENTS:
The physical demands describedwithin the Responsibilities section of this job description are representativeof those that must be met by an employee to successfully perform the essentialfunctions of this job. Reasonableaccommodations may be made to enable individuals with disabilities to performthe essential functions.
Frequent required travel tocustomer clinics, hospitals and offsite meetings. While performing the duties of this job, theemployee is regularly required to be independently mobile.
Environmental exposure to infectiousdisease and radiation
Clinical Specialists are required to bewithin their assigned territory each day to be available as unscheduled needsarise. CS's are required to work a number of weekend and holidays during thequarter, as determined by local management. Weeknight call coverage is the primary responsibility of the Sales Rep,however, at times, business and/or geographical needs require a CS to bescheduled for week night coverage as approved by regional management.
unassigned weekends, eveningsand nights.
Must have a valid driver'slicense and active vehicle insurance policy. In addition, your driving recordwill be reviewed and will be considered as part of your application.
Together, we can change healthcareworldwide. At Medtronic, we push the limitsof what technology can do to help alleviate pain, restore health and extendlife. We challenge ourselves and eachother to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.
We can accelerate and advance ourability to create meaningful innovations but we will only succeed with theright people on our team. Let's worktogether to address universal healthcare needs and improve patients' lives. Help us shape the future.
It is the policy of Medtronic toprovide equal employment opportunity (EEO) to all persons regardless of age,color, national origin, citizenship status, physical or mental disability,race, religion, creed, gender, sex, sexual orientation, gender identity and/orexpression, genetic information, marital status, status with regard to publicassistance, veteran status, or any other characteristic protected by federal,state or local law. In addition, Medtronic will provide reasonableaccommodations for qualified individuals with disabilities.
This employer participates in thefederal E-Verify program to confirm the identity and employment authorizationof all newly hired employees. For further information about the E-Verifyprogram, please click here: http://www.uscis.gov/e-verify/employees
The above statements are intended todescribe the general nature and level of work being performed by employeesassigned to this classification. They are not intended to be construed as anexhaustive list of all responsibilities, duties and skills required ofemployees assigned to this position.