Nashville-based HCA is one of the nation's leading providers of healthcare services, operating 171 locally managed hospitals and 119 freestanding surgery centers in 20 states and the United Kingdom. With its founding in 1968, HCA created a new model for hospital care in the United States, using combined resources to strengthen hospitals, deliver patient-focused care and improve the practice of medicine. HCA has conducted a number of clinical studies, including one that demonstrated that full-term delivery is healthier than early elective delivery of babies and another that identified a clinical protocol that can reduce bloodstream infections in ICU patients by 44 percent. HCA is a learning healthcare system that uses its more than 27 million annual patient encounters to advance science, improve patient care and save lives.
The Clinical Services Group (CSG) is responsible for the development and implementation of HCA's electronic health record (EHR). The Clinical Informatics (CI) Systems Governance & Operations team manages and optimizes the EHR across multiple software versions and various vendor platforms in HCA facilities. The CI Senior Clinical Analyst, is a member of the CI Systems Usability team, and will be responsible for the development and maintenance of clinical decision support tools within the EHR.
This individual will:
Design, test, implement, support, maintain, and/or evaluate new or modified health information systems to support patients, and health care professionals.
Apply health-related, discipline specific knowledge (e.g., clinical care, healthcare operations) to health information technology systems.
Serve as Subject Matter Expert on any requests for new templates or changes in existing content
Manage, track, and document clinical reviews of new content by physician leaders and other clinicians
Manage scheduled maintenance and updating of nursing & physician documentation and evidence based order sets (EBOS), including versioning and synchronization of clinical content updates
Present data formally and informally and facilitate discussion regarding physician ordering and documentation
Jointly, with the help of management, to create quality deliverables and meet stated milestones
Work with IT&S Product Development to assure projects and ongoing maintenance/operations occur on schedule
Work with IT&S Product Development and CSG SMEs to assure end-user education and communication to the field is well documented
Facilitate, lead and document working sessions where operational workflow items are discussed to understand the impact physician ordering and documentation
Participate in HCA-wide work teams to identify best practices and determine options and opportunities for optimization in physician ordering and documentation activities
Provide continual operational support to field operations teams, assisting in troubleshooting issues when necessary and in a timely manner.
Support collaboration of multiple disciplines and working relationships with corporate departments, divisions, and facility leaders.
Cross-coordinate with other HCA solutions or projects, and work with other analysts/specialists/coordinators, leadership, and stakeholders
Support project teams in integrating physician ordering and documentation activities into their project plans
Research new data sources and analytical tools; contribute to new product development and improvement in product delivery and presentation
Ability to participate in multiple activities and tasks simultaneously.
Ability to adapt to a rapidly changing environment
Five plus years of hospital clinical experience required/RN Preferred
Experience with EHR's (Meditech, EPIC, Cerner, PatientKeeper, etc.)
College Degree. If NO college degree than 4 additional years of relevant experience is required
Exceptional communication skills both written and verbal
Able to work effectively with leaders at all levels in an organization
Excellent active listening skills
Problem solving using analytical and critical thinking
Root cause identification skills
Ability to understand and learn clinical and technology workflows
Excellent organizational skills
Advanced computer skills and advanced skills in the use of Microsoft Office suite of products
Ability to learn how to navigate Meditech and other CSG systems