Senior Clinical Administrative Coordinator Dallas / Fort Worth, TX

Unitedhealth Group Inc. Dallas , TX 75201

Posted 2 months ago

We have an opportunity for a Senior Clinical Administrative Coordinator to partner with the WellMed Patient Care team in various quality driven projects and endeavors and act as an extension of the team to help achieve quality driven goals. You will participate in planning, providing, and evaluating patient care at the appropriate skill level. They have a duty to provide a standard of care that meets or exceeds that of a reasonably competent and knowledgeable Medical Assistant. The Senior Clinical Administrative Coordinator works under the direction of the corporate Quality Outcomes department and in coordination with the Patient Care team to outreach to patients whose clinical measures need to be addressed. You will partner with outpatient physician offices to help achieve benchmarks for patient care and maintain/improve quality of care delivery across multiple payers and patient populations. You will also partner with the team in various quality driven projects and endeavors and act as an extension of the Patient Care team to help achieve quality driven goals.

Excellent communication skills both verbal and written and excellent customer service skills are critical to your success in this role. Hours are Mon-Fri 8-5, and you must comply with attendance requirements.

Primary Responsibilities:

  • Partner with physicians to assist patients in completing health screens and preventative care measures that are not yet completed

  • Outreach to external physician offices to obtain copies of consult notes and reports for patients who had preventative healthcare screens and clinical measures completed at outside facilities

  • Successfully update preventative health screens and clinical measures in the EMR that have determined as completed

  • Communicate regularly with interdisciplinary team members to coordinate or update a patient's care

  • Maintain accurate tracking log of patients who have been outreached and the status of their preventative health screens and clinical measures

  • Participate in various quality driven initiatives within WellMed and collaborate together to achieve high level patient outcomes

  • Submit data to external agencies as directed by the manager

  • Explain the importance of preventative health screens and clinical measures to patients and families

  • Perform all duties at the expert level within the scope of a Medical Assistant's scope of practice. Operate diagnostic equipment (cannot interpret tests), administer non intravenous medication, perform simple specimen collection and collect blood specimens via venipuncture or via capillary, perform EKGs, perform quality control checks on equipment. You will foster accountability for clinical practice and patient goals.

  • Record patient care documentation in the medical record accurately and in a timely manner. Identify incorrect documentation and alert clinic leadership. Assist other MA's with documentation questions.

  • Coordinate patient care as directed by provider and policies and procedures.

  • Respect patient confidentiality at all times and ensure others are doing the same.

  • Organize exam and treatment rooms, stock and clean rooms and sterilize instruments. Anticipate provider's needs prior to patient encounter. Assist when new supplies are needed Enforce medication policy.

  • Create and maintain and environment that supports infection prevention

  • Telephone and in-person screening limited to intake and gathering of information without requiring the exercise of judgment based on clinical knowledge

  • Rotate within assigned clinic territory as needed

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • Possession of current Certified Medical Assistant (CMA) license in good standing

  • 3 years of experience as a Certified Medical Assistant (CMA)

  • Current certification in CPR / BLS

  • Proven ability to mentor others

  • Proficiency in electronic health records with the ability to mine data

  • Intermediate or greater proficiency with Microsoft Office (Outlook, Word, Excel)

  • Knowledge of medical terminology

  • Proficiency with ICD10 and CPT coding

  • Ability to react calmly and effectively in an emergency situation, as you will assume a leadership role until higher levels of care arrive on the scene

  • Excellent communication skills both verbal and written

Preferred Qualifications:

  • Experience receiving, comprehending, and carrying out instructions from leadership

  • Experience with Human Resources policies and procedures

  • Ability to work safely with equipment, supplies, and materials

Physical Requirements of this role:

  • Requires full range of body motion including manual finger dexterity and eye-hand coordination

  • Frequent standing and walking for extended periods of time

  • Ability to lift and carry up to 50 pounds

  • Requires visual acuity and normal color perception

Careers with WellMed. Our focus is simple. We're innovators in preventative health care, striving to change the face of health care for seniors. We're impacting 240,000 lives, primarily Medicare eligible seniors in Texas and Florida, through primary and multi-specialty clinics, and contracted medical management services. We've joined Optum, part of the UnitedHealth Group family of companies, and our mission is to help the sick become well and to help patients understand and control their health in a lifelong effort at wellness. Our providers and staff are selected for their dedication and focus on preventative, proactive care.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job Keywords: Dallas, Fort Worth, TX, WellMed, Optum, UHG, UnitedHealth, CMA, Medical Assistant, EHR, electronic health record, ICD10, CPT, clinical administrative coordinator, clinical, quality, clinic administrator, clinic coordinator

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Senior Clinical Administrative Coordinator Dallas / Fort Worth, TX

Unitedhealth Group Inc.