Senior Clerk - Oldsmar, FL

Unitedhealth Group Oldsmar , FL 34677

Posted 2 months ago

Welcome to one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work.

This position is full-time (40 hours/week) Monday

  • Friday. Employees are required to have flexibility to work any of our 8 hour shift schedules during our normal business hours of 6am

  • 6pm. It may be necessary, given the business need, to work occasional overtime. Our office is located at 601 Brooker Creek Blvd, Oldsmar, FL.

The Fulfilment Team processes Legal request that are placed by third party requestors for members medical records. We also handle multiple other types of request that range from authorizations, Claims, EOBS, Verifications of coverage, etc. The issues come over in the format of an Online Routing System (ORS) the work is pulled form certain buckets that are aligned to our team to work from. Once you have pulled an issue you will read though the ORS and verify what the request is for and then proceed to locate the member account in the applicable systems and begin to pull the requested records. Once the issues have been pulled if any sensitive information is found inside, we will redact all information that is outlined in a document from our legal department. You will then mail the documents to the applicable address given in the request.

If your request does not involve mailing out any information you will follow the guidelines for that specific request.

Positions in this function include basic clerical functions including researching on our multiple platforms and the internet, typing, filing and report preparation to prepare mailing of requested documents.

Primary Responsibilities:

  • Ability to effectively multi tasks and prioritize

  • Ability to easily adapt to changing environment and priorities

  • Accepts responsibility and accountability for all decisions and completed duties

  • Takes initiative and requires little assistance with standard and non-standard requests

  • Conducts system research to provide the right information that is requested

  • Prioritizes and organizes own work to meet agreed upon deadlines

  • Works with others as part of a team

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • High School Diploma / GED (or higher)
  • 2+ years Data Entry is required
  • 1+ years experience with Office skills preferred (typing, filing, research on our internal systems and the internet; must be able to type at least 35 WPM)
  • Microsoft Office proficiency applications Microsoft Excel and Microsoft Word

Preferred Qualifications:

  • Medical or health care experience

  • Customer Service Skills

  • SharePoint experience

  • HIPPA Knowledge

  • Public Notary experience

Military & Veterans find your next mission: We know your background and experience is different and we like that. UnitedHealth Group values the skills, experience and dedication that serving in the military demands. In fact, many of the values defined in the service mirror what the UnitedHealth Group culture holds true: Integrity, Compassion, Relationships, Innovation and Performance. Whether you are looking to transition from active duty to a civilian career, or are an experienced veteran or spouse, we want to help guide your career journey. Learn more at https://uhg.hr/transitioning-military

Learn how Teresa, a Senior Quality Analyst, works with military veterans and ensures they receive the best benefits and experience possible. https://uhg.hr/vet

Careers at UnitedHealthcare Employer & Individual. We all want to make a difference with the work we do. Sometimes we're presented with an opportunity to make a difference on a scale we couldn't imagine. Here, you get that opportunity every day. As a member of one of our elite teams, you'll provide the ideas and solutions that help nearly 25 million customers live healthier lives. You'll help write the next chapter in the history of healthcare. And you'll find a wealth of open doors and career paths that will take you as far as you want to go. Go further. This is your life's best work.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Keywords: claims, data entry, coding, medical coding, customer service representative, customer service, CSR, UnitedHealth Group, call center, UnitedHealthcare, health care, healthcare, office, phone support, training class, advocate, hiring immediately, #rpo

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Senior Clerk Oldsmar FL

Unitedhealth Group Inc.

Posted 6 months ago

VIEW JOBS 5/3/2021 12:00:00 AM 2021-08-01T00:00 Welcome to one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work. This position is full-time (40 hours/week) Monday - Friday. Employees are required to have flexibility to work any of our 8 hour shift schedules during our normal business hours of 6am - 6pm. It may be necessary, given the business need, to work occasional overtime. Our office is located at 601 Brooker Creek Blvd, Oldsmar, FL. The Fulfilment Team processes Legal request that are placed by third party requestors for members medical records. We also handle multiple other types of request that range from authorizations, Claims, EOBS, Verifications of coverage, etc. The issues come over in the format of an Online Routing System (ORS) the work is pulled form certain buckets that are aligned to our team to work from. Once you have pulled an issue you will read though the ORS and verify what the request is for and then proceed to locate the member account in the applicable systems and begin to pull the requested records. Once the issues have been pulled if any sensitive information is found inside, we will redact all information that is outlined in a document from our legal department. You will then mail the documents to the applicable address given in the request. If your request does not involve mailing out any information you will follow the guidelines for that specific request. Positions in this function include basic clerical functions including researching on our multiple platforms and the internet, typing, filing and report preparation to prepare mailing of requested documents. Primary Responsibilities: * Ability to effectively multi tasks and prioritize * Ability to easily adapt to changing environment and priorities * Accepts responsibility and accountability for all decisions and completed duties * Takes initiative and requires little assistance with standard and non-standard requests * Conducts system research to provide the right information that is requested * Prioritizes and organizes own work to meet agreed upon deadlines * Works with others as part of a team You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: * High School Diploma / GED (or higher) * Microsoft Office proficiency applications (Excel and Word) required * 2+ years Data Entry is required * 1+ years experience with Office skills preferred (typing, filing, research on our internal systems and the internet; must be able to type at least 35 WPM) * If you need to enter a work site for any reason, you will be required to screen for symptoms using the ProtectWell mobile app, Interactive Voice Response (i.e., entering your symptoms via phone system) or similar UnitedHealth Group-approved symptom screener. When in a UnitedHealth Group building, employees are required to wear a mask in common areas. In addition, employees must comply with any state and local masking orders Preferred Qualifications: * Medical or health care experience is preferred * Customer Service Skills preferred * SharePoint experience is a plus * HIPPA Knowledge * Notary UnitedHealth Group is an essential business. The health and safety of our team members is our highest priority, so we are taking a science driven approach to slowly welcome and transition some of our workforce back to the office with many safety protocols in place. We continue to monitor and assess before we confirm the return of each wave, paying specific attention to geography-specific trends. We have taken steps to ensure the safety of our 325,000 team members and their families, providing them with resources and support as they continue to serve the members, patients and customers who depend on us. You can learn more about all we are doing to fight COVID-19 and support impacted communities at: https://www.unitedhealthgroup.com/newsroom/addressing-covid.html Careers at UnitedHealthcare Employer & Individual. We all want to make a difference with the work we do. Sometimes we're presented with an opportunity to make a difference on a scale we couldn't imagine. Here, you get that opportunity every day. As a member of one of our elite teams, you'll provide the ideas and solutions that help nearly 25 million customers live healthier lives. You'll help write the next chapter in the history of healthcare. And you'll find a wealth of open doors and career paths that will take you as far as you want to go. Go further. This is your life's best work. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. Keywords: claims, data entry, coding, medical coding, customer service representative, customer service, CSR, UnitedHealth Group, call center, UnitedHealthcare, health care, healthcare, office, phone support, training class, advocate, hiring immediately, #rpo Unitedhealth Group Inc. Oldsmar FL

Senior Clerk - Oldsmar, FL

Unitedhealth Group