What we look for
Our exceptional and motivated employees are our greatest strength. Our employees provide the highest level of
customer service and help maintain our position as a leader in the global marketplace.
The Markel Style is what makes us stand out from our competitors. It's our core value which should underpin how we do business, while influencing our behavior and performance. We are looking for people who have potential and share our passion to live the Markel Style, which is described in more detail below.
If you think you have these core attributes we want to hear from you.
This position will be responsible for the resolution of high complexity and high exposure claims. The position will have increased responsibility for decision making within their authority and work with minimal oversight.
The position is for a Senior Claims Examiner in the Lawyers and Miscellaneous Professional Liability Claims group. Responsibilities include:
Investigate, negotiate and settle complex primary and excess policy legal malpractice and miscellaneous professional liability claims (i.e. claims made against lawyers, real estate brokers/agents, title agents, escrow agents, accountants, insurance agents and brokers, home inspectors, information technology consultants, debt collectors, medical billing consultants, utility inspectors, and other specified professionals).
Investigate and analyze coverage under primary and excess professional liability insurance policies; make coverage determinations; draft routine and complex coverage correspondence; effectively communicate coverage positions to policyholders and other stakeholders; manage claims involving coverage litigation.
Manage litigation filed nationwide against insureds; appoint, direct and manage defense counsel; proactively work toward expeditious and economical resolution of claims; assist Company claims vendor management, disbursement and legal collections teams with defense counsel, bill payment and collection issues.
Communicate with underwriting as needed to manage claims and to alert of any significant developments.
Promptly communicate with Claims Manager on adverse case developments and provide information on pertinent issues affecting the legal malpractice and miscellaneous professional liability product lines.
Proven ability to work in a collaborative team environment. Analyze and convey summations of complex issues; recognize alternative approaches and develop action plans, both orally and in written form.
Maintain and adhere to Markel's guidelines and procedures.
Ensure proper adherence to internal reporting requirements.
Contribute and assist in the implementation of a wide range of initiatives, discussion and action plans brought forth by the Claims Manager.
Participate in agent related functions and meetings as required.
Actively participate in the ongoing training and development of the claims examiners as indicated by Claims Manager.
5-10+ years of complex primary and excess policy legal malpractice and miscellaneous professional liability claims required.
College degree and/or professional designation required, JD preferred.
Excellent written and oral communication skills.
Experience in determining contractual obligations, coverage analyses, and investigations.
Ability to balance working both independently and collaboratively depending on the circumstances.
Ability to manage complex litigation, to set loss and expense reserves and to develop strategies for resolution.
Ability to proactively self-manage a high caseload.
Ability to analyze and convey summations of complex issues; recognize alternative approaches and develop action plans, both orally and in written
Travel required as necessary (approximately 20%).
"Why work for us?"
Diversity and inclusion
Markel is truly a global and diverse company. We believe that diversity makes us better business partners and that embracing people's differences can bring amazing results and fuel innovation. We have a portfolio of businesses and product lines that operate around the world.
Markel has a rich heritage of supporting communities across the world where our customers and employees live and work. Giving back is part of our history and our future. Our employees share in this philosophy through volunteering, mentoring and fundraising.
Commitment to open doors
Markel is committed to creating the best work environment. Our open-door policy is essential in recognizing business issues as they rise and to address the changing needs of our diverse and global workforce. Challenging management is a component of the Markel Stylesome of our best ideas start from a conversation between a manager and an employee.
As the Markel Style states, we pursue excellence, strive for a better way, and share the success of others. Markel associates proactively seek new business opportunities, bringing further success to Markel.