Senior Claims Director

Chubb New Haven , CT 06511

Posted 10 months ago

Chubb is the world's largest publicly traded property and casualty insurer. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.

Chubb is currently seeking a Workers Compensation Senior Claim Director for our Northeast Region located in either the New Haven, CT or Basking Ridge, NJ office.

POSITION RESPONSIBILITIES:

  • Handle all aspects of workers compensation/lost time claims from set up to

case closure.

  • Conduct 3 part/ongoing investigations, administer statutory benefits and

notices, ensure reserve adequacy, control vendors, manage medical, legal and

rehabilitation activity, conduct settlement negotiations, and ensure compliance

with customer service requests including Special Claims Handling procedures as well as compliance with New York State regulations.

  • Work with in-house Technical Assistants, Special Investigators, Nurse

Consultants, Telephonic Case Managers as well as Team Supervisors to exceed

customer's expectations for exceptional claims handling service.

COMPETENCIES/TECHNICAL SKILLS:

  • Requires 10 years of handling complex workers compensation cases.

  • Ability to work independently with minimal oversight

  • Requires extensive knowledge of New York workers compensation statutes,

regulations and compliance. Additional jurisdictional knowledge of New Jersey and New England venues desired but not required.

  • Ability to work within a diverse team and to openly share knowledge and expertise with peers.

  • Demonstrated commitment to claims career.

  • Advanced verbal and written skills.

  • Exceptional time management and multi-tasking capabilities with consistent

follow through to meet deadline.

  • Use analytical skills to find mutually beneficial solutions to claims and customer

issues.

  • Enjoys collaboration to accomplish goals.

  • Able to prepare and make exceptional presentations to internal and external

customers.

  • Conscientious about the quality and professionalism of work product and

relationships with co-workers and clients.

  • Willing to take ownership and tackle obstacles to meet Chubb's quality

standards for service, investigation, reserving, inventory management, teamwork,

and diversity appreciation.

EDUCATION:

  • Bachelor's Degree preferred.

  • Adjuster Licenses CT, RI, NH, VT a plus. If unlicensed, the candidate who is hired will have 6 months from date of hire to obtain the necessary licenses.

  • AIC, CPCU or ARM designations a plus.

Chubb offers a competitive compensation package and comprehensive benefits package including life, health and dental, vision, a generous retirement savings plan, disability coverage, stock purchase plan, flexible spending accounts, tuition reimbursement, and business casual dress. At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religion, age, sex, sexual orientation, transgender, national origin, disability, genetic information, veteran or marital status, or any other characteristic protected by law.


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Senior Claims Director

Chubb