Senior Claims Analyst

Senior Account Analyst, Reinsurance Casualty Claims

Stamford, CT

Our Claims team sets us apart. Our experienced Claims professionals use their specialized expertise to handle even the most complex claims seamlessly. How do you make a good thing better? You focus on excellence and creating a culture of continuous improvement. You create an environment that fosters collaboration, customer service and colleague development. And you build a team of passionate and innovative claims experts who see success as a reason to roll up their sleeves and drive for improvement.

As a Senior Account Analyst, Reinsurance Casualty Claims, you will be responsible for a book of assumed reinsurance claims primarily in the Professional Lines and General Liability lines of business.  You will employ your experience and our analytics to critically evaluate our casualty claim exposures. Using your leadership skills and claims competencies, you will have the opportunity to interact with both internal and external clients, build key relationships and ensure that we are providing the highest level of customer service. You will take ownership of significant issues relating to claims management and account relationships.

DISCOVER your opportunity

What will your essential responsibilities include?

• Managing assumed reinsurance claims, both treaty and facultative, arising under a broad range of Professional Liability and General Liability lines of business.

• Understanding the reinsurance contracts and reviewing incoming and existing claims to verify coverage, evaluate exposure, post reserves, consider additional case reserves, and authorize claim payments within our industry leading service standards.

• Initiating and conducting claim audits, including direct interaction with brokers and clients, and performing critical assessments of our clients' operations and individual claim files.  Timely communicating the results of claim audits to internal stakeholders, including written reports in a clear, comprehensive and analytically sound manner.

• Responding to business needs of Underwriters, Actuaries and Senior Management to ensure we are providing them with an exceptional customer service experience.

• Identifying, analyzing and reporting on claim trends, and

• Collaborating within the North America and other Regional Claims Departments, focusing on identification of major loss exposures, loss trends and providing exceptional customer service.

You will report to a senior manager in the Axa XL Reinsurance North America Claims Department.

SHARE your talent

We're looking for someone who has these abilities and skills:

Required Skills and Abilities:

• Competency: description

• 7-10 years' experience in handling complex, high value casualty claims with emphasis on General Casualty and/or Multiple Professional Liability lines (such as Public Company D&O, Private/Not-for-Profit D&O, E&O, Financial Products, Cyber, Medical Malpractice).

• Prior handing of reinsurance claims and conducting reinsurance claim audits a significant plus, but is not required.

• Strong comprehension of claims best practices and experience with case analysis, setting reserves and large loss reporting.

• Close attention to financial detail, strong analytical and writing skills, proficiency with Microsoft Office applications including Excel, Outlook and Word, and facility with claims management systems.

• Excellent verbal and written communication skills in all interactions with clients and internal stakeholders / leadership.

• A willingness to ask questions and explore new ideas that facilitate efficiency and continuous improvement, together with an eagerness to learn and improve technical skills.

• A Bachelor's degree is required. A Master's Degree, industry designations such as Associates In Reinsurance (ARe), Chartered Property Casualty Underwriter (CPCU), Registered Professional Liability Underwriter (RPLU) or a Juris Doctor [JD] are a plus.

• A flexibility to travel, as needed, up to approximately 20% of the time.

FIND your future

AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don't just provide re/insurance, we reinvent it.

How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business − property, casualty, professional, financial lines and specialty.

With an innovative and flexible approach to risk solutions, we partner with those who move the world forward.

Learn more at axaxl.com

Inclusion & Diversity

AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic.

At AXA XL, we know that an inclusive culture and a diverse workforce enable business growth and are critical to our success. That's why we have made a strategic commitment to attract, develop, advance and retain the most diverse workforce possible, and create an inclusive culture where everyone can bring their full selves to work and can reach their highest potential. It's about helping one another - and our business - to move forward and succeed.

• Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe

• Robust support for Flexible Working Arrangements

• Enhanced family friendly leave benefits

• Named to the Diversity Best Practices Index

• Signatory to the UK Women in Finance Charter

Learn more at axaxl.com/about-us/inclusion-and-diversity. AXA XL is an Equal Opportunity Employer.

Sustainability

At AXA XL, Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our 2023-26 Sustainability strategy, called "Roots of resilience", focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations.

Our Pillars:

• Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society - are essential to our future. We're committed to protecting and restoring nature - from mangrove forests to the bees in our backyard - by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans.

• Addressing climate change: The effects of a changing climate are far reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions.

• Integrating ESG: All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We're training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting.

• AXA Hearts in Action: We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL's "Hearts in Action" programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day - the Global Day of Giving.

For more information, please see axaxl.com/sustainability

The U.S. pay range for this position is $121,500 - $182,000. Actual pay will be determined based upon the individual's skills, experience, and location. We strive for market alignment and internal equity with our colleagues' pay.

At AXA XL, we know how important physical, mental, and financial health are to our employees, which is why we are proud to offer benefits such as a competitive retirement savings plan, health and wellness programs, and many other benefits. We also believe in fostering our colleagues' development and offer a wide range of learning opportunities for colleagues to hone their professional skills and to position themselves for the next step of their careers. For more details about AXA XL's benefits offerings, please visit US-Benefits-at-a-Glance_2023_US.pdf (myaxaxlbenefits.com).