Senior Claim Director-Casualty Direct Handle Claims

Senior Claim Director- Casualty Direct Handle Claims

This is a role focused on technical claim handling for Chubb's Commercial Direct Handle Claims Team. In this role you will manage complex auto and general liability claims, both litigated and non-litigated, under both primary and excess policies. This role requires an individual to be accountable for the handling and disposition of significant exposure claims including investigation, coverage determination, reserving, negotiation and settlement or trial strategies. This position will require some travel, as well as coordinating with and servicing both internal and external business partners. You will represent the company at meetings with management and business partners, as well as at mediations, arbitrations, settlement conferences and trials.

Responsibilities

• Manage an inventory of claims involving significant severity exposures and coverage issues.

• Conduct, coordinate, and direct investigation into loss facts, damages and risk transfer opportunities.

• Evaluate coverage, liability, and damages to determine the exposure to the insured and the policy.

• Analyze coverage and communicate coverage positions, as warranted, within assigned authority.

• Demonstrate and implement effective defense, resolution and claim strategies.

• Direct and closely monitor assignments to experts and defense counsel subject to established guidelines.

• Provide superior customer service to insureds, agents, and internal business partners.

• Adhere to Best Practices Guidelines.

• Adhere to individual authority grants, all statutory and regulatory requirements, fair claim practices and local compliance requirements, including examiner licensing.

• Travels to conferences, mediations, and trials as necessary.