Senior Citrix Engineer

QBE Insurance Group Limited Sun Prairie , WI 53591

Posted 4 months ago

Deliver technical infrastructure services by designing, maintaining and supporting the infrastructure environment, analyzing business requirements and assisting with the resolution of complex issues to ensure usability and alignment with business objectives.

Technical Performance:

  • Demonstrate expertise in the core technologies necessary for the role refer to knowledge and skills.

  • Evolve and grows knowledge to keep pace with changes in the broader IT industry.

  • Acts as an advocate for best practice within IT, and an example for less experienced members of the team to follow.

  • Demonstrate deep commitment to group IT security principles, be a strong advocate for enforcement.

Key Performance Indicators:

  • Provide technical knowledge and capabilities as team member and individual contributor

  • Generate or adapt equipment and technology to serve user needs

  • Determine causes of operating errors and decide what to do about it

  • Utilize effective research and investigative techniques

  • Communicate information in a clear, well organized and professional manner

  • Provide personalized and quality service to meet the expectations of internal and external customers

  • Take technical leadership on initiatives as and when required, build a plan of action, and resolve own blockages.

Education:

  • Bachelor's Degree or equivalent combination of education and work experience

Experience:

  • 5 - 10 years relevant experience within infrastructure engineering; ideally with some supervisory responsibility

Licenses/Certifications:

  • Microsoft MCSE, VMware Certification, PMP, EMC Certification

Knowledge:

  • Windows 7, 10, Server 2003, 2008R2, 2012, 2016 in an enterprise environment:

  • Registry

  • Diagnostics

  • Event Log analysis

  • Group policy

  • Citrix XenApp & XenDesktop

  • Citrix Cloud

  • Azure

  • Active Directory (Users & Computers, Group Policy, DHCP, DNS)

  • End point protection, DLP (Symantec preferred)

  • Troubleshooting and Diagnostics

  • SysInternals Tools

  • WireShark

  • Powershell

  • Network fundamentals

  • Jira (preferred)

  • ServiceNow (preferred)

  • AppV5 (App Packaging & streaming)

  • Office 365

  • AppSense (preferred)

Skills:

  • Understand project management

  • ITIL Awareness

  • Experience in a multi-national financial organization with awareness of regulatory requirements.Work with people at different levels within the organization to accomplish a common goal; establish and maintain effective, trusting and respectful relationships with customers

  • Adapt and be flexible in a complex, changing environment

  • Multi-task and handle competing priorities

  • Work independently with little supervision or direction

  • Communicate technical details to all levels of audience

  • Determine how a system should work and how changes in conditions, operations, and the environment will affect outcomes

Number of Openings:
1

How to Apply:

To submit your application, click "Apply" and follow the step by step process.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.


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Senior Citrix Engineer

QBE Insurance Group Limited