Senior Cisco Network Engineer

Arch Capital Group Ltd. Winston Salem , NC 27108

Posted 4 weeks ago

The Position

The Senior Cisco Network Engineer is based in our Raleigh, North Carolina office and will be an influential and pivotal role as a member of our Service Delivery Networking team. This particular role has several varied requirements and needs a number of essential personal characteristics, subject matter expert skills, and competencies.

The individual best suited for this position will be able to demonstrate hands on experience on how to juggle several different priorities and stakeholder groups simultaneously as well as engaging their internal IT team, customers, suppliers and the entirety of the organization effectively. The position requires the individual to be flexible, persuasive, and an agile communicator, demonstrating diplomacy at all times. The ideal candidate must be able to see the bigger picture, understand how technology aligns with business requirements, and must be able to switch focus, business language, and context on a continual basis as they deal with different stakeholders daily.

Job Responsibilities

  • Serve as the subject matter expert for network security components such as firewalls, VPN, IPS/IDS, and Lan/Wan networks

  • Provide design/support for Palo Alto security solutions and Panorama Management

  • Work with Security Information and Event Management (SIEM), Threat and Vulnerability Management, Web Application Firewalls (WAF), Network Access Control (NAC), and Virtual Firewalls (VFW)

  • Recommend enhancements to the network that will improve the quality, performance, security, and reliability of the network

  • Create and maintain documentation of networks and network systems

  • Provide technical network expertise to others as necessary, including instructing field personnel in basic networking

  • Develop automated, scripted processes and procedures to ensure managed environments maintain the highest levels of availability, security, and quality

  • Follow all set procedures and policies pertaining to the Change Management System

  • Develop capacity forecasts for managed environments that are proactive and prevent problems prior to outages

  • Provide guidance on topics broadly related to information security risk and compliance

  • Serve as an escalation point and provide troubleshooting guidance and direction in resolution of escalated issues and/or complex production, application, or system problems

  • Accommodate schedule flexibility to deal with escalations and occasional changes during non-core business hours

Required Skills/Experience

  • 8+ years' of relevant experience supporting a production environment

  • 3 to 5 years' of PowerShell Automation experience for advanced level Firewall automation

  • 3 to 5 years' of relevant, practical experience managing/troubleshooting global LAN/WAN environments

  • Expert knowledge of Firewalls, Cisco networking, VPNs, ISE, security best practice frameworks and environments

  • Experience with user and security administration in the Windows/Unix environment

  • Knowledge of LDAP, Active Directory, ADFS, DNS, and DHCP

  • Extensive experience with maintenance and administration of Palo Alto and Cisco environments

  • Knowledge of Microsoft Windows and Non-Windows Server architectures, Virtualization Technologies, and LAN/WAN/Firewall/VPN network technologies

  • Experience with the implementation of backup/restore and disaster and recovery strategies

  • Strong familiarity with security issues surrounding network computing and experience in implementation of security systems and controls

Desired Skills/Experience

  • Ability to communicate with offshore teams and technical development teams

  • Strong documentation and presentation skills

  • Ability to effectively plan, facilitate, and participate in meetings with employees from all organizational levels

  • Effectively use teamwork to contribute to a high-morale/high-performance team culture, leading by example

  • Demonstrate the ability to work in an open way, willingness to share knowledge and resources, and educate others within a global team

  • Strong skills in prioritization and reprioritization to react to a dynamic environment as Arch continues to evolve


  • Palo Alto Networks Certified Network Security Engineer (PCNSE) certification is required

  • Palo Alto Technical degree, a plus

  • Cisco certifications/specific training, a plus

The Company

Arch Capital Group Ltd. is a Bermuda-based company which provides insurance, reinsurance and mortgage insurance on a worldwide basis. Arch Capital Services Inc. provides support and expertise to entities across ACGL to help them operate effectively and efficiently. Arch is committed to helping its associates create what's next by providing access to a variety of programs supporting your professional development and a culture that encourages innovation, collaboration and professional growth. We seek talent that thinks innovatively, values collaboration and will go the extra mile to serve our customers and develop our company.

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Senior Cisco Network Engineer

Arch Capital Group Ltd.