Senior Channel Delivery Manager

BOK Financial Tulsa , OK 74120

Posted 2 months ago

: 52066

Areas of Interest: Mortgage, Loan Origination; Product Management; Project Management

BOK Financial (BOKF), Headquartered in Tulsa, Oklahoma, BOK Financial Corporation (NASDAQ: BOKF) is a top 25 U.S.-based financial services holding company with operations in ten states Oklahoma, Texas, Arkansas, Arizona, Colorado, Kansas/Missouri, New Mexico, Nebraska and Wisconsin. The company began more than 100 years ago in Tulsa and has successfully diversified into a variety of industries, businesses and geographies. .

The Senior Channel Delivery Manager is a critical role responsible for developing and managing strategic roadmaps to support business objectives. This position is responsible for all aspects of the assigned channel including but not limited to expense management, channel optimization, production and evaluation of trends and recommendations to leadership to enhance channel value.

This position requires a knowledge of technology and an ability to lead cross functional teams to deliver upon the strategic roadmap to support channel adoption, client experience and operational efficiencies. This position is also responsible for partnering effectively with other areas to create marketing plans that drive incremental volume to the assigned channel. Managing vendor evaluations and vendor relationships is a necessary function.


  • Responsible for building business cases, which include initial cost/benefit analysis and pricing analysis to assess feasibility of implementing new technology or processes. Responsible for vendor analysis, comparison and selection.

    Completes analysis and financial modeling for financial planning in a largely autonomous manner. Regularly conducts industry analysis, research and channel observation. Tracks and reports product performance and progress including a review of reports to ensure long-term success.

    Responsible for producing and distributing periodic dashboards for assigned channels in an efficient manner. May perform ad hoc analysis as requested. Performs analysis and communication of regulatory changes in order to ensure compliance; executes strategies and tactics accordingly. Assist with vendor management activities as necessary.

  • Responsible for developing and managing the channel roadmap by partnering with key business partners to align resources with the most critical and valuable efforts to drive business value. Operate in an autonomous manner in the execution of the roadmap, while being skilled in understanding necessary escalation points.

    Lead discussion among a diverse set of stakeholders to help establish priority of need for defects, enhancements and strategies in accordance with business need. Communicate roadmap progress and changes, on a recurring basis, to stakeholders and leadership.

  • Develops strategic vision and direction for assigned channels. Ensures strategies remain in alignment with business goals over time.

    Leads, directly or indirectly, large diverse teams to deliver upon initiatives. Informs key stakeholders of project status, key decisions and project concerns. Proactively assist project teams by removing roadblocks, making decisions and ensuring the project stays on time, within budget and within scope.

  • Leads operational design and efficiency improvement efforts in a largely autonomous manner. Partners with IT and key stakeholders to ensure strong business requirements are created. Collaborates with supporting business areas to understand their respective units.

  • Responsible for constructing effective launch plans without meaningful oversight from leadership.


  • Analytical and organizational skills, with strong aptitude to collect and analyze information and make appropriate recommendations to senior leaders in a timely fashion

  • Knowledge of project management, resource management practices and change management techniques

  • Ability to present and explain technical information in a way that persuades others and gains understanding

  • Communication (written and oral) and interpersonal skills with a focus on teamwork, including the ability to foster/manage relationships across multiple departments and affiliates in all states

  • Experience with managing or supporting channel process improvement and technology implementations

BOK Financial is a stable and financially strong organization that provides excellent training and development to support building the long term careers of our employees. With passion, skill and partnership you can make an impact on the success of the bank, our customers and your own career!

Apply today and take the first step towards your next career opportunity!

BOK Financial is an equal opportunity employer. We are committed to providing equal employment opportunities for training, compensation, transfer, promotion and other aspects of employment for all qualified applicants and employees without regard to sex, race, color, religion, national origin, age, disability, sexual orientation, genetic information or veteran status.

Attention All Third Party Agencies, Headhunters, and Recruiters

BOK Financial and its Subsidiaries will not accept candidate submission by unsolicited third parties through this site or any company email address. All unsolicited candidates presented to BOK Financial and its Subsidiaries will be considered the property of BOK Financial.

BOK Financial and its Subsidiaries will not be responsible for any fees associated with unsolicited candidates, nor will a contractual relationship be formed by the submission. BOK Financial and its Subsidiaries are not obligated and will not under any circumstances pay any fees to said third parties submitting candidates in this manner. BOK Financial and its Subsidiaries only forms contracts with recruiters with whom we have an established business relationship and with whom we have in place a signed agreement.

All contact with BOK Financial and its Subsidiaries from third parties must be through our Human Resources Department. Any contact made outside of the BOK Financial Human Resources Department by a third party will cancel any future business relationships between the third party and BOK Financial.

Please contact with any questions.


Investing in our talent and building a great workplace is a top priority at BOK Financial.

  • Empowered employees

  • Award-winning culture

  • Community commitment


BOK Financial is a regional banking powerhouse and one of the top 25 banks in the U.S. We are based in Tulsa, Oklahoma, and diversified in a variety of industries, businesses, and geographies throughout the U.S.


  • 4,900 employees
  • 27 Years of financial profitability
  • $30+ billion in assets
  • $5.2 million in charitable contributions in 2017

Nearest Major Market: Tulsa

Nearest Secondary Market: Oklahoma

Job Segment: Bank, Banking, Manager, Product Manager, Mortgage, Finance, Management, Operations

Apply now "

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Senior Channel Delivery Manager

BOK Financial