Senior Casualty Adjuster

Crawford & Company New York , NY 10007

Posted 6 months ago

Excellence In Everything We Touch

Position Summary

Under moderate to light supervision, investigates, reserves, negotiates, evaluates and settles casualty claims of complex exposure including fatalities; presents evidence in legal proceedings while maintaining adequate production levels; makes sales calls when requested to do so.


  • Examines claims forms, policies and endorsements, client instructions and other records to determine coverages.

  • Conducts on-site investigations of claims by interviewing claimants and witnesses, obtaining official reports, by inspecting physical damage, and by comparing claim information with evidence.

  • Sets loss reserves.

  • Prepares reports by collecting and summarizing information required by client, local, state and federal government and by Crawford.

  • Settles claims by determining insurance carrier's liability, client's instructions and authority levels required by obtaining demands and making offers to claimants, issuing settlement checks, making filings with regulatory agencies, disposing of salvage, pursuing subrogation when appropriate.

  • Controls claims costs.

  • Recommends litigation when appropriate.

  • Presents evidence at legal proceedings, producing reports and other documents as evidence.

  • Maintains expected case load.

  • Maintains company reputation and integrity of insurance products by complying with federal and state regulations and service standards.

  • Maintains professional and technical knowledge through continuing education.

  • Makes sales calls by calling on local businesses to solicit new business or to maintain existing clients.

  • May assist and mentor junior adjusters with claims handling.

  • Upholds the Crawford Code of Business Conduct at all times.

  • Participates in special projects or performs duties in other areas as requested.


  • College degree or equivalent combination of education and experience.

  • Previous experience as a claims adjuster or must have completed Crawford specified adjuster training if no experience.

  • Extensive, substantive experience as a Claims Adjuster; preferred a minimum of 4 years prior claims experience.

  • Must be licensed as required by state and local jurisdictions.

  • Outside adjusters must have a valid driver's license with a clean driving record for company vehicle use.

  • Strong attention to detail.

  • Strong analytical and mathematical ability.

  • Company vehicle, cell phone, and laptop will be provided to qualified applicants that meet Crawford & Company's Background Check, Motor Vehicle Record, and Drug Screen requirements.

About Us

People taking care of people. It's that simple. At Crawford & Company, we treat our clients' policyholders like our own, helping to restore and enhance lives, businesses and communities at all points of the claims management process. Combining a legacy of nearly 80 years of unmatched experience with global capabilities and industry-leading technology, Crawford is at the forefront of change, while also staying firmly rooted to our commitment to putting people first.

We are guided by our collective value system: RESTORE.

At Crawford, we:

  • Respect our culture of integrity and ethical behavior, while embracing the unique talents of the individual and encouraging an ownership mentality among everyone.

  • Are Empowered to advance the company mission and take ownership of our individual career progression.

  • Promote Sustainability through a corporate culture in which employees are good stewards of their communities.

  • Emphasize Training and an environment where employees continually seek and share knowledge and are engaged and satisfied with their work.

  • Are One Crawford, embracing a global mindset that's inclusive, agile, mission-focused, and customer-focused.

  • Give Recognition, participating in an environment where people are rewarded for jobs well done.

  • Embody an Entrepreneurial Spirit, sharing a passion to succeed, innovate, and outpace our competitors.

We believe in leading by example at work and in our communities. We hail from more than 70 countries and speak dozens of languages, reflecting the global fabric of the audience we serve. Though our reach is vast, we proudly operate as One Crawford: united in mission, vision and values. Learn more at

In addition to a competitive salary, Crawford offers you:

  • Career advancement potential locally, nationally and internationally. Crawford & Company has more than 700 locations in 70 countries

  • On-going training opportunities through every stage of your career

  • Strong benefits package including matching 401k; health, dental, and life insurance; employee stock purchase plans; tuition reimbursement and so much more.

Crawford & Company participates in E-Verify and is an Equal Opportunity Employer. M/F/D/V Crawford & Company is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Crawford via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Crawford HR/Recruitment will be deemed the sole property of Crawford. No fee will be paid in the event the candidate is hired by Crawford as a result of the referral or through other means.

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