Senior Business Systems Analyst

WHO WE AREApex Fintech Solutions (AFS) powers innovation and the future of digital wealth management by processing millions of transactions daily, to simplify, automate, and facilitate access to financial markets for all. Our robust suite of fintech solutions enables us to support clients such as Stash, Betterment, SoFi, and Webull, and more than 20 million of our clients' customers.

Collectively, AFS creates an environment in which companies with the biggest ideas in fintech are empowered to change the world. We are based in Dallas, TX and also have offices in Austin, New York, Chicago, Portland, and Belfast. If you are seeking a fast-paced and entrepreneurial environment where you'll have the opportunity to make an immediate impact, and you have the guts to change everything, this is the place for you.

AFS has received a number of prestigious industry awards, including:2021, 2020, 2019, and 2018 Best Wealth Management Company - presented by Fintech Breakthrough Awards2021 Most Innovative Companies - presented by Fast Company2021 Best API & Best Trading Technology - presented by Global Fintech AwardsABOUT THIS ROLEAs a Senior Business Systems Analyst at Apex Silver, you are responsible for solving problems and answering questions on existing system behavior and system enhancements/fixes. You will also create and maintain system specification documents, test plans, and test artifacts. You should be able to work both independently and with teammates, and enjoy digging into reports, data, and files to analyze and solve problems/answer questions.

You provide leadership by ensuring our product(s) and support teams are exceeding expectations for all internal and external stakeholders. This is an exciting opportunity to put your mark on a growing Fintech firm.Duties/ResponsibilitiesAnalyze user stories, technical design, and business logic

Participate in story estimations and collaborate on approach ideation

Participate in system implementation projects (e.g., requirements documentation, system configuration, test documentation or execution, issue identification, and resolution)Oversee functional test plans and acceptance criteria

Help sprint teams work more efficiently when battling large system processes or leveraging our homegrown suites

Execute and analyze core system functional tests

Perform analysis and document data mappings for external system integrations

Analyze, triage, and help answer escalated UAT and production issues and questions

Assist with internal training and release elevation

Education and/or ExperienceRequires a bachelor's degree in Information System, Computer Science, engineering or business related fields5+ years of experience as a business systems, product, technical, or data analyst5+ years of software system development experience, with primary focus in cloud technologies (preferably AWS)5+ years of experience working in an agile team; familiar with JIRA and regular sprint cycles

Experience with SQL, Linux, data comparison and analysis, and API documentation tools

Fintech/tax accounting background is a plus

Required Skills/AbilitiesAbility to independently analyze complex data-centric issues and communicate possible root causes

Ability to work with ambiguity in a rapidly changing business environment

Desire to dig into problems and collaborate with product owners, other analysts, and developers to resolve complex system issues

Strong interpersonal and written communication skills

Work Environment: This job operates in an office environment.Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.

Duties, responsibilities, and activities may change at any time with or without notice.#operations #mid-senior #full-time #LI-MJ1 #APEXOur RewardsWe offer a robust package of employee perks and benefits, including healthcare benefits (medical, dental and vision, EAP), competitive PTO, 401k match, parental leave, and HSA contribution match. We also provide our employees with a paid subscription to the Calm app and offer generous external learning and tuition reimbursement benefits. At AFS, we offer a hybrid work schedule for most roles that allows employees to have the flexibility of working from home and one of our primary offices.Diversity, Equity, Inclusion, and Belonging (DEIB) CommitmentWe're looking for all kinds of people.At Apex, we believe that wealth management and investing should be accessible to everyone, and we strive to create spaces to democratize investing for folks of all walks of life.

Internally, we embrace diversity and are dedicated to creating an inclusive and equitable workplace, which reflects our company vision and mission. We value every team member's unique perspective and are committed to fostering a culture where everyone belongs. Join us in our mission to empower and celebrate individual differences.Apex is committed to being an equal opportunity employer.

We ensure that qualified applicants receive fair consideration for employment without discrimination based on sex, gender identity, gender expression, sexual orientation, race, color, natural or protective hairstyle, genetics, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Know your rights: workplace discrimination is illegal. We stand by this commitment to promote a diverse, equitable, and inclusive workforce.