Senior Business Systems Analyst, Order Management

Equinix, Inc. Frisco , TX 75034

Posted 2 months ago

Senior Business Systems Analyst, Order Management

Equinix is the world's digital infrastructure company, operating 200+data centers across the globe andproviding interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed.

We area fast-growing global company with 70+consecutivequarters of growth.Through our innovative portfolio of high-performance products and services, we have created the largest, most active global ecosystem of 10,000+ companies, including 2,000+ networks and 3,000+ cloud and IT service providersin 27countries spanningfivecontinents.

A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions.We embrace diversity in thought and contribution and are committed to providingan equitable work environment that is foundational to our core values as a company and is vital to our success.

Job Summary: Partners with Business Groups to ensure delivery of applications aligned to the business and IT strategy, as well as the support of those applications. Works with Business Groups to define their global IT requirements and to analyze appropriate solutions. Manages projects from inception to completion with matrix, global teams.

Responsibilities

Business Requirements Analysis

  • Partners with business stakeholders to analyze, define and document business requirements, within and across functional areas

  • Drives best practices during requirements gathering and modeling

  • Has a strong focus on gathering core requirements, beyond stated requirements and correctly places these within a broader context

  • Understands business environment and helps to connect/align relevant business stakeholders

Process Modeling and Design

  • Partners with business stakeholders to analyze, define and document business processes within and across functional areas

  • Drives best practices during requirements gathering and modeling

  • Understands business environment and helps to connect/align relevant business stakeholders

Stakeholder Management

  • Manages stakeholder expectations and communications within and beyond functional track

  • Knows business environment well enough to identify and proactively include the correct stakeholders

  • Interacts regularly with senior management level stakeholders, and demonstrates value from realized projects

Solution Design

  • Responsible to design and document cross-functional and global solutions, drawing on functional expertise of functional and technical team members or vendors, as appropriate

  • Advises on solutions prepared by peers or supporting team, and champions good design practices

Documentation

  • Documents and reviews broader team documentation

  • Supports team in identifying and defining relevant documentation templates pertaining to solution delivery

  • Is a champion for knowledge transfer to enable/empower other team members

Functional Design

  • Develops functional designs for applications, integrations and conversions

  • Ability to work on multiple functional areas and integrations with third party products

  • Keeps up to date with industry trends and vendor capabilities to produce robust functional designs

  • Reviews functional designs and obtains sign-offs with the cross functional business and IT teams

  • Provides inputs into business processes based on design capabilities

  • Champions sustainable, forward-looking functional designs

Testing & Test Design

  • Coordinates integration testing, validates test cases with stakeholders for user acceptance testing and training, and obtains sign-offs

  • Coordinates defects clarification, triage and coordinate resolution with engineering teams

Project Management

  • Manages multiple application releases and projects

  • Manages stakeholder expectations

  • Designs release scope and schedule in line with business goal, prioritization and IT capacity

System Configurations

  • Configures applications in line with business goals

  • Designs forward looking configurations by recognizing future needs aligned with the business roadmap

  • Develops configuration standards

Day to Day Support (Production Support)

  • Supports and trains junior resources and oversees quality in triage and troubleshooting practices

  • Leads troubleshooting efforts on critical issues with cross functional teams through resolution

  • Identifies improvements to address repeat issues

Training and Change Management

  • Works with functional leadership teams to set expectations and conduct planning and execution of SME training activities

  • Defines, communicates, and implements support and engagement plans

  • Analyzes adoption rates and issues and assesses business case realization and proposes solutions to improve

Vendor Management

  • Manages/leads individual consulting resources as assigned

  • Participates in vendor advisory boards and user groups

Vendor & Application Technology Evaluation

  • Executes medium-scale vendor evaluations, pricing negotiations and software acquisitions

  • Prepares management communications and gets stakeholder input for recommendations

Qualifications

  • 7+ years experience as Business Systems Analyst for Order to Cash processes

  • Bachelor's in Information Systems, Business or related field

  • Functional knowledge managing requirements and implementing system solutions in areas of Order Management, Orchestration is required

  • Experience with products, pricing and billing systems is required

  • Ability to document user stories and data flows is required

  • Able to understand complex business processes and data from multiple business systems

  • Ability to drive cross functional discussions across global business groups and IT independently

  • Detail oriented and demonstrate ability to analyze complex problem statements

  • Experience working in Agile Methodology

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you need assistance in applying for an open position, you may send an email to Staffing@equinix.com. Please provide your contact information and let us know how we can assist you.

Learn more about Equinix:

Who We Are

Magic of Equinix

Stay connected: LinkedIn , YouTube , Facebook , Twitter

Equinix is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Analyst Business Systems

T-Mobile

Posted 2 weeks ago

VIEW JOBS 9/16/2022 12:00:00 AM 2022-12-15T00:00 <p>Be unstoppable with us!</p><p>T-Mobile is synonymous with innovation-and you could be part of the team that disrupted an entire industry! We reinvented customer service, brought real 5G to the nation, and now we're shaping the future of technology in wireless and beyond. Our work is as exciting as it is rewarding, so consider the career opportunity below as your invitation to grow with us, make big things happen with us, above all, #BEYOU with us. Together, we won't stop!</p><ul><li>This is not a remote position. This role will be located in Frisco, TX.</li></ul><p>The Analyst, Business Systems will be joining the Technology Reporting and Analytics team within FP&amp;A which consolidates Technology's financial and operational data to provide meaningful and timely insights to the highest levels of T-Mobile's Executive Leadership team. This individual will be responsible for gathering, analyzing, and creating comprehensive work products documenting requirements, including validation and traceability, for existing and new applications supporting various finance business channels. The right candidate understands how organizations function to accomplish their purpose, and defines capabilities an organization requires to provide a service or meet their goals being able to facilitate communication between organizational units to align the needs of business units in order to create requirement work products for solution providers. The right candidate will have a natural analytical way of thinking, have a knack for using and understanding technology, with excellent communication and interpersonal skills, always seeking to understand the why behind processes and is able to partner with finance leads to identify opportunities to drive change. Responsibilities include maintaining the team's BI portfolio, creating new as needed as well as other duties as assigned by manager.</p><p>Primary Duties and Responsibilities</p><ul><li><p>Maintain BI workspace: evaluate usage and assess business needs in order to make changes, and run any manual jobs to make information readily available to business</p></li><li><p>Create new Power BI reporting as requested by business</p></li><li><p>Perform ad-hoc data analysis and research</p></li><li><p>Perform financial tie-outs and research discrepancies</p></li><li><p>Perform UAT with a focus on data accuracy</p></li></ul><p>Qualifications</p><p>Required:</p><ul><li><p>2+ years of SQL experience, tables, stored procedures and views, preferably with experience using MS SQL Server.</p></li><li><p>1+ years of experience with building actionable Power BI reporting, with knowledge of app distribution and query optimization.</p></li><li><p>Experience mining data and developing reports using a variety of reporting/analytics software packages with an aptitude for learning new reporting software packages.</p></li><li><p>Ability to work independently and with limited supervision and strong organizational, problem solving, and analysis skills.</p></li><li><p>Demonstrated ability to successfully manage competing priorities &amp; deliverables in a fast-paced, dead-line oriented environment.</p></li><li><p>Strong organizational, problem solving, and analysis skills.</p></li></ul><p>Preferred or a Plus:</p><ul><li><p>Understanding of business financial and accounting concepts (Accruals, Reversals, GAAP principles etc.) is a plus.</p></li><li><p>Understanding of multi-dimensional concepts and systems preferred (Hyperion, OneStream etc.) is a plus.</p></li><li><p>Experience with a scripting language (e.g., Python, R) and knowledge of statistical modeling and analysis is a plus.</p></li></ul><p>Education/Training</p><ul><li><p>A four-year degree in a quantitative discipline (e.g., Information Systems, Finance, Statistics, Computer Science) or equivalent work experience.</p></li><li><p>At least 18 years of age</p></li><li><p>Legally authorized to work in the United States</p></li><li><p>T-Mobile requires all employees in this position to be fully vaccinated for COVID-19, unless precluded from doing so by applicable law. The CDC currently defines &quot;fully vaccinated&quot; as two weeks after the second dose for Pfizer and Moderna, and two weeks after the single dose of Johnson &amp; Johnson. T-Mobile will require proof of vaccination, and will consider requests for exemption from this requirement during the offer phase (1) as a reasonable accommodation for medical reasons or sincerely held religious beliefs where the accommodation would not cause T-Mobile undue hardship or pose a direct threat to the health and safety of others, or (2) for other reasons under applicable law.</p></li></ul><p>Never stop growing!</p><p>T-Mobile doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward.</p><p>If you'd like to receive more information about careers at T-Mobile, sign up for the T-Mobile Talent Community today! https://www.tmobile.careers/profile/join/</p><p>T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.</p><p>Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.</p><br> T-Mobile Frisco TX

Senior Business Systems Analyst, Order Management

Equinix, Inc.