The Senior Business Systems Analysts provides a thorough examination of customer need with respect to business process and data identifying functional and non-functional requirements for technology solutions throughout the entire system development life cycle. Create a strong partnership with business and technical teams to prototype and deliver application solutions with respect to value, quality and end-user experience. Develop subject matter expertise in foundation data, application and platform functionality and features. Provides customers a conduit to engage in technology discussions about their applications. Reports to: Deputy Director, Investment and CRM Applications
Leadership and Culture
We believe that energized people, working well together, fueled by great leadership in an inclusive environment in which they thrive, will do phenomenal things.
Apply deep functional domain expertise and a strong methodology to help guide solution options analysis, working closely with both business and technical teams, with consideration of both technical and non-technical implications and trade-offs
Develop decision-making criteria and facilitation of decision process, including presentation and discussions with senior leadership
Own story epics, user story generation, confirmation of acceptance criteria and required signoff's
Data Analysis, including research, schema design, source to target mapping and quality/consistency verification, application/platform/integration impact assessments based on data, technology and/or business logic changes
Organize or lead prototype development, participate in demos & user acceptance reviews, work with technical leads on the creation of design documents and artifacts
Work closely with QA to ensure system is built and configured to requirements and design specification, coordinate the development of the test plan, test cases and facilitation of UAT
May design, configure and support 3rd party cloud hosted applications
May drive the project management or scrum master smaller projects, take lead responsibility for analysis work streams within projects of significant size or impact
Key partner in communications for project owners and project managers, assisting with development of content and delivery of project communications and stakeholder management.
Core Knowledge and Skills
Strong interpersonal and customer relationship skills, including the ability to communicate to multiple levels of the organization and with non-technical partners to derive technical requirements and priorities
Strong analytic and problem-solving skills, including the ability to arbitrate and objectively evaluate competing requests across the enterprise
Adept at taking a strategic viewpoint and applying critical thinking skills
Familiarity with custom development, packaged products implementation, systems integration and cloud-hosted solutions
Business requirement elicitation techniques, options prioritization and analysis, translation to technical functional and non-functional requirements, solution design, test planning, change management, vendor management
Develop conceptual data models and translate these to logical models
Subject-matter expertise in integrating, configuring technologies from multiple vendors
Ability to create clear strategies, policies, procedures and system documentation
Strong oral and written communication skills
Able to adjust work-style and communication to match team or audience, especially when working with non-technical resources.
Ability to work independently, multi-task and manage time
Ability to facilitate small teams, guiding work delivery and quality
Education and Experience
Bachelor's Degree with 7+ years of experience, or equivalent experience.
Participation on large, distributed project teams.
Project delivery within an agile development methodology.
Design, development and/or support for global enterprise business applications.
Experience working on a Salesforce platform strongly preferred. Configuration experience preferred but not required.
Demonstrated understanding of data modeling concepts and querying relational databases.
For this position opening we are only able to consider candidates who possess current US Work Authorization and do not require employer-sponsored VISA support to begin or remain in this role.
As part of our standard hiring process for new employees, employment with the Bill and Melinda Gates Foundation will be contingent upon successful completion of a background check.
The Bill & Melinda Gates Foundation is dedicated to the belief that all lives have equal value. We're committed to creating a workplace where employees thrive both personally and professionally. We also believe our employees should reflect the rich diversity of the global populations we aim to serve-in race, gender, age, cultures and beliefs-and we support this diversity through all of our employment practices.
All applicants and employees who are drawn to serve the mission of the Bill & Melinda Gates Foundation will enjoy equality of opportunity and fair treatment without regard to:
Prior Protected Activity
Bill & Melinda Gates Foundation