Senior Business Intelligence Engineer

Become a part of our caring community and help us put health first

The Humana Enterprise Operations Enablement (EOE) - CPSS Data & Analytics

• BI (Business Intelligence) team is a high performing team focused on data, data visualization and data science supporting Humana's Service Operations. The team is focused on converting data to actionable insights for our business partners who can utilize to reduce administrative cost and improve the customer's experience. The Senior Business Intelligence Engineer position will be supporting BI work for Group Benefits (GBO/SSO) and providing application support for the Verint Workforce Management software organizations.

The Senior Business Intelligence Engineer will independently design, develop, document, and deploy reporting solutions. In this role you will analyze data to solve a wide variety of business problems and create data visualizations that drive strategic direction. The insights you provide will influence department's strategy and help define best practices and design standards. As a Senior Business Intelligence Engineer, you will make decisions on technical approach for projects that range in complexity. In this role you will also provide technical and guidance on design in partnership with team members and business partners.

Responsibilities:

• Data visualization development and administration, emphasis on Power BI/Power Platform.

• Ability to lead large projects.

• Assist with best practices and business intelligence standards.

• Developing visual reports, dashboards, or KPI scorecards.

• Developing or assisting teams with internal quality and process improvement initiatives.

• Connecting to data sources, importing, and transforming data.

• Present developed solutions or lead solution discussion in front of large senior and executive audiences.

Use your skills to make an impact

Required Qualifications

• Advanced data analytics skills and reporting experience to include working with large complex data sets within large organizations

• Comprehensive knowledge of Power BI, Power Query, Tableau and/or DAX

• Technical experience with Power Platform

• Power Apps and/or Power Automate

• Advanced experience working with big and complex data sets within large organizations including query languages SQL/PLSQL

• Experience analyzing data to solve a wide variety of business problems and create data visualizations that drive strategic direction

• Expertise in Microsoft Office applications Word, Excel, Access, and/or PowerPoint

• Proficiency in verbal and written communication to senior and executive leadership

• Proven experience with consulting with and building relationships with business partners

• Critical thinker who can anticipate team needs and take initiative to present ideas, ask the right questions and deliver the highest quality work

• Self-starter that can work independently with minimal direction and takes ownership and anticipates future consequences and trends accurately

• Demonstrated ability to communicate technical information to non-technical professionals

Preferred Qualifications

• Bachelor's degree in finance, Statistics, Economics, Business Administration, Computer Science or related field

• Prior experience or comprehensive knowledge with Python

• Experience with Call Center operations and/or Learning Facilitation/Training environments

• Experience working with Workforce Management and/or healthcare Group Benefits data

• Knowledge of Microsoft Azure Synapse Analytics (ASA) and/or exposure to Azure Cloud Services

• Expertise in creating analytics solutions for various healthcare sectors

Additional Information

Work Style: Remote

HireVue Statement: As part of our hiring process for this opportunity, we will be using an exciting interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.

Work at Home/Remote Requirements

To ensure Hybrid Office/Home associates' ability to work effectively, the self-provided internet service of Hybrid Office/Home associates must meet the following criteria:

• At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested

• Satellite, cellular and microwave connection can be used only if approved by leadership

• Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.

• Humana will provide Home or Hybrid Home/Office associates with telephone and computer equipment appropriate to meet the business requirements for their position/job.

• Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$78,800 - $108,500 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About us

Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

Equal Opportunity Employer

It is the policy of  Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of  Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.