Senior Business Intelligence Developer

As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community by leading innovation across our system. Founded by Brigham and Women's Hospital and Massachusetts General Hospital, Mass General Brigham supports a complete continuum of care including community and specialty hospitals, a managed care organization, a physician network, community health centers, home care, and other health-related entities. Several of our hospitals are teaching affiliates of Harvard Medical School, and our system is a national leader in biomedical research.

We're focused on a people-first culture for our system's patients and our professional family. That's why we provide our employees with more ways to achieve their potential. Mass General Brigham is committed to aligning our employees' personal aspirations with projects that match their capabilities and creating a culture that empowers our managers to become trusted mentors. We support each member of our team to own their personal development-and we recognize success at every step.

Our employees use the Mass General Brigham values to govern decisions, actions, and behaviors. These values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & Collaboration.

The Opportunity

• Develop industry leading visualization-focused deliverables via a collection of business intelligence, user experience, and web development tools

• Follow Agile-based delivery and Scrum principles when doing dashboard development

• Promote visual analytics internally and externally to create awareness of our offering and to educate on the possibilities of incorporating visualization to aid in solving business challenges

• Build business intelligence deliverables with visualization vendors such as Tableau, Power BI, Qlik

• Contributes to business development initiatives including collateral and proposal creation

• Establishes, refines, and implements a vision and strategy for disseminated performance metrics & analytics across the organization.

• Performs analysis of existing data sources and reports within the electronic medical record, EDW, Data Lake, and other internal and external data sources available to provide suggestions on strategy and tactical matters based on knowledge of available data and reports

• Identify and implement improvements in analytics and data delivery to MGB staff by leveraging knowledge of business intelligence, data warehousing and healthcare analytics.

• Manage the implementation of a multi-year project to roll out Tableau dashboards to staff at all levels, including provider/surgeon performance dashboards to drive improvement in transparency, cost, and quality for Mass General Brigham as a whole

• Ensure comprehensive quality assurance, and adequate documentation of programs, applications, and operational procedures as part of a project rollout

• Work with new and existing Enterprise Business Intelligence developers to share knowledge in methods of data analysis, summarization, and presentation. Trains other analysts and end-users on key analytic and reporting systems and databases

• Use/s the Mass General Brigham values to govern decisions, actions, and behaviors. These values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & Collaboration

• Other duties and responsibilities as assigned

Qualifications

• Bachelor's Degree in business, IT, healthcare, or related experience required

• 5 years IT or Data Analytics experience

• 5 years working with Tableau or comparable platform as a BI Developer

• Demonstrated experience in large cloud computing and data warehousing environments with database platforms (Oracle, SQL Server, DB2, etc.)

• Literacy in fundamental client-side web development with HTML, CSS, and JavaScript

• Healthcare experience preferred, preferably in a provider organization

• Strong knowledge of SQL preferred

• Knowledge of data warehousing methodologies preferred

Skills for Success

• Familiarity with data preparation techniques and tools such as Alteryx and Tableau Prep

• High degree of design literacy, comfortable prototyping with Sketch or Adobe XD

• Understanding of change management techniques, and the ability to apply them

• Excellent verbal and written communication skills, problem solving and negotiation skills

• Strong collaboration skills, with both business and technical teams

• Attention to detail, able to set priorities and focus on delivering against deadlines

• Ability to effectively conduct meetings, both formal and informal

• Requires minimal direction from leadership

Hybrid working model requires onsite weekly at Assembly Row, Somerville