Senior Business Intelligence Analyst

Optoro Washington , DC 20319

Posted 2 weeks ago

Optoro is a fast-growing technology company that is revolutionizing the retail industry. Every year, more than 15% of retail goods are returned or simply never sell. This creates tons of unnecessary waste and costs retailers billions.

Our mission is to make retail more sustainable by eliminating all waste from returns. Our technology platform connects every returned item to its best home, thereby increasing profitability for retailers, giving consumers great deals, and reducing environmental waste.

Backed by some of the top investors in the country - including Kleiner Perkins, Revolution Growth, and UPS - Optoro is powered by its collaborative, unconventional, and resourceful employees who love solving big problems. We are looking for individuals with similar creativity and energy to help build a lasting company focused on the triple bottom line.

Reporting into the VP of Data, this role will include establishing and maintaining best practices for the administration of internal and external reporting. The Sr. BI Analyst will advise stakeholders in the use of data analytics tools and ensure that analytic needs are met through robust data and reporting. The Sr. BI Analyst will also drive data integrity in the company, empower the company in self-serve analytic capabilities, and bridge existing understanding gaps.

As a subject matter expert for Optoro's analytic tools and data, the Sr. BI Analyst will assist with delivering some of the most important, high-impact & high-visibility reports and analyses, coordinating with Product, Client Success, and other teams.


  • Ensure internal and external reporting data is accurate, robust, and updated in a timely manner

  • Regularly engage with departments to ensure internal analytic needs are met

  • Interface with Product & Design teams to maintain a consistent, effective client-facing reporting suite

  • Create and maintain a centralized knowledge base (data & metric glossaries, catalog of reports & dashboards) to simplify and promote the ease of data-driven decision making

  • Define & implement best practices for the company's business intelligence suite

  • Serve as the subject matter expert & coach for Optoro's analytic datasets, including leading our 4-week boot camp style Data Immersion program

  • Collaborate with other departments to support their initiatives and access necessary data

  • Work with data engineering teams to ensure the accurate and timely flow of data used to power analytic functions and business intelligence applications.

  • Eliminate data silos and duplicative efforts between business departments

  • Oversee the development of data marts for analytic consumption & reporting

  • Develop advanced data visualizations & reports

  • Assist with advanced analysis and communication of insights & trends


  • 3-5 years experience in a business intelligence, technical, or analytical function

  • A bachelor's degree in information management, business, economics, finance, or other related field

  • Ability to build strong relationships with colleagues and stakeholders across multiple departments

  • Proven ability to communicate effectively across all levels of the organization

  • Strong business sense and ability to explain complex topics in simple terms

  • Experience with data visualization tools (Excel, Tableau, Looker)

  • Experience writing SQL

  • Technical competence to perform advanced analytics with large datasets

  • Understanding of data architecture and database technologies

  • Ability to prioritize workloads and adapt to changing priorities

  • Strong attention to detail

  • Ability to work independently with little supervision

Optoro is an equal opportunity employer.

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