Senior Business Execution Consultant

About this role:

Wells Fargo is seeking a Senior Business Execution Consultant as a part of Strategic Execution. Learn more about the career areas and business divisions at wellsfargojobs.com.

In this role, you will:

• Lead support functions or operations for multiple business groups and contribute to large scale strategic initiatives

• Ensure efficiency, quality, cost effectiveness of solutions, and pipeline management relating to assigned operations

• Research moderately complex business, operational, and strategic initiatives that require analytical skills, basic knowledge of organizational strategy and Business Execution, and understanding of international business

• Work independently to make recommendations for support function by providing support and leadership

• Assist in the planning and execution of a variety of programs and initiatives that may include risk mitigation, efficiency, and customer experience

• Collaborate and consult with team leaders in developing project plans, policies and procedures

• Provide leadership in management of relationships and implementation of programs, services, and initiatives with cross functional business partners

Required Qualifications, US:

• 4+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• BS/BA degree or higher in information technology

• Excellent verbal, written, and interpersonal communication skills

• Knowledge and understanding of technology software/hardware and the asset management life cycle(s), configuration management, change and release management, service and availability management, incident and problem management, and service desk

• Knowledge and understanding of configuration management solutions for information security and compliance controls

• Ability to interact with all levels of an organization

• Strong relationship management skills

• Ability to assess issues, make quick decisions, implement solutions, and influence change

• Outstanding problem solving and analytical skills with ability to turn findings into strategic imperatives

• Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment

• Ability to be flexible and adjust plans quickly to meet changing business needs

• Ability to negotiate, influence, and collaborate to build successful relationships

• Ability to operate effectively in a geographically dispersed organization

• Ability to influence and collaborate at all internal organizational levels

• Solid negotiation skills

• Advanced Microsoft Office (Word, Excel, Outlook and PowerPoint) skills

Job Expectations:

IT Service Operations (ITSO) has an exciting opportunity for a Senior Business Execution Consultant in our ITSO Governance team. This role requires exceptionally strong analytical skills, direct work experience in developing ways to assess immature environments, leading initiatives that are larger in scope and complexity and providing recommendations on methodologies, practices, and processes to improve their maturity. Acts as a liaison between client area and technical organization by planning, conducting, and directing the analysis of highly complex business problems to be solved through process development. Provides technical assistance in identifying, evaluating, and developing processes that are cost effective and meet business requirements. Responsible for organizing, leading, and facilitating process development activities. Leads process efforts that develop robust, repeatable, and sustainable processes developed at the activity and task level that supports all requisites of ITSO policies and standards. Facilitate the development of new and existing activity and task level processes and improvements by focusing on efficiencies, risks, and controls. Focus on the identification of risks, controls, and efforts to remediate gaps as part of development and maintenance activities. Complete the necessary process models and documentation to enable agreement from the stakeholders on the process and enable ongoing sustainability of the process. Initiates and leads efforts to develop innovative solutions to unique and/or complex business challenges. Solutions typically require coordination across the business as well as some coordination with other businesses, including multiple systems, or systems not directly controlled by the business. Works independently and with user groups to resolve questions, assess user needs, and recommends changes to business processes. Educates others about process strategy and approach for how processes will be developed and maintained. Acts as an internal consultant within technology and business groups by using quality tools and process definition/improvement to develop technical processes to achieve greater efficiencies.

This position is not eligible for visa sponsorship.

Posting End Date:

20 Jun 2024

• Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.