Senior Business Development Manager

Tickets.com, an MLB company, delivers innovative, cutting-edge technologies to enable frictionless and unforgettable fan experiences in venues across the globe. Together with MLB, Tickets.com is changing the landscape of the live sports and entertainment industry, delivering new digital venue and ticketing experiences to millions of fans. Our Technology team builds platforms and products that provide a new smart ticketing solution and venue experience. Using cutting-edge technology, our platform and applications are consumed by fans, stadiums, and MLB teams.

We are assembling a world-class team to build on these experiences and to scale platforms and products that anticipate emerging opportunities, including dynamic pricing and offers and digital, contactless ticketing. Our mission is to provide premium, innovative live experiences for our clients and their patrons.

Tickets.com is looking for a Senior Business Development Manager passionate about building engaging products for our fans.

The Opportunity: The Senior Business Development Manager will be responsible for developing and fostering relationships with new clients, new verticals, growing new revenues, and maintaining expert level knowledge of the competitive landscape.

Responsibilities also include but are not limited to all resulting revenues, high-level client relationships, and ensuring profitable deal models. In addition to the responsibility for sales, revenue, and growth, this position will utilize the Company's CRM and other sales tools to streamline, standardize, and enhance sales operations. This role will focus on client acquisition and loyalty and will relentlessly pursue opportunities to differentiate the Company from its competitors.

Essential Job Functions:

• Execute on the business plan to build new business relationships, especially at the "C" level, resulting in measurable revenue growth.

• Provide timely and accurate reporting of sales activities, such as pipeline reports and deal status updates.

• Work cross functionally with other divisions and departments within the Company to accomplish objectives.

• Timely respond to RFP requests.

• Utilize deal models to ensure profitability of new business deals, manage contract negotiations and assist in structuring new client agreements.

• Develop and maintain strong relationships at all levels of client organizations.

• Establish regular meetings with prospective clients to provide new technology and service updates.

• Identify current and future industry trends and prospective client contact opportunities.

• Maintain thorough knowledge of important market trends as they relate to Tickets.com products.

• Identify and grow new revenue streams.

• Develop sales presentations and action plans for potential new clients.

• Participate in key ticketing industry organizations, maintaining a high level of visibility on behalf of the Company.

• Identify opportunities to increase client satisfaction.

• Identify business processes that could be implemented or modified to enhance client satisfaction and reduce the risk of loss of clients.

• Provide qualified referrals for Tickets.com partner programs.

• Manage and ensure that applicable documents are generated and are in place throughout a sales cycle (as it relates hardware sales only).

• Work closely with the Client Engagement team to gain understanding of client needs and expectations.

• Special projects as needed

Requirements:

• Bachelor's degree in business, marketing or related area

• Minimum five (5) years of proven experience in a business development or sales role, within the ticketing, sports, and/or entertainment industries.

• Proven track record of measurable revenue generation through B to B relationships and strategic partnerships.

• Proven ability to develop and create unique ways to attract new business.

• A solid understanding of ticketing industry technologies.

• Experience in identifying and defining industry sector trends.

• Must be able to understand and employ a consultative selling process that overcomes objections and connects Tickets.com products with prospects' needs.

• Exceptional verbal and written communication skills.

• Strong analytical abilities.

• Strong public speaking and presentation skills.

• Requires superior account management abilities and experience in developing strategic partnerships.

• Must be able to multi-task, working independently and with others both internally and externally.

• Must be extremely detail oriented, deadline driven and have the ability to work in a fast-paced environment.

• Ability to identify, analyze, and proactively respond to problematic situations, render sound judgment, and provide recommended courses of action when necessary.

• Proven ability to work with a broad variety of clients across all levels.

• Ability to travel at least 40%.

Salary Range is $150-200K

We offer an Outstanding Benefits Package that includes:

• Medical

• Dental

• Vision

• STD & LTD

• 401K Retirement Plan

• Basic Life & AD&D

• Supplemental Life Insurance

• Paid Time Off (PTO, STO, Holidays including Year-End Holiday Break)

• HSA & FSA

• Legal Plan

• Pet Insurance

• Tuition Reimbursement

• Flexible Hybrid Work Environment

• MLB Tickets

Tickets.com is an Equal Opportunity Employer. Please click here to view our CCPA.