Senior Business Consultant (Remote)

Zaelab Westport , CT 06880

Posted 2 weeks ago

Zaelab is a leading digital advisory and solutions company. Through continuous innovation and project experience across industry segments, Zaelab removes the complexity and friction of digital platform implementation and operations. Zaelab gives its clients best-in-class tools and insights so that they can deliver exceptional customer experiences.

As the company continues growing, we are seeking an experienced, multifaceted Senior Business Analyst. The successful candidate will thrive in a consulting environment and have strong functional experience in the SAP CX Suite, specifically with SAP Hybris.

This role can either be based in our Westport, Connecticut office or remotely. To build relationships with our clients and internal team, the travel requirement is 30-50% within the U.S.

What you'll do:

  • Focus on ensuring that strategic vision and desired business outcomes of the program are in constant alignment to what is being delivered
  • Lead group workshops to identify strategic drivers and develop required use cases, functional requirements, and technical requirements
  • Documenting future state business processes and assisting in the development of policies and procedures
  • Facilitating the alignment of stakeholders to develop future state vision/value definitions
  • Provide analytical expertise in identifying, evaluating, and documenting eCommerce system requirements and procedures that are cost effective and meet business objectives and user needs
  • Ensure quality and relevance of user requirements, functional specifications, technical specifications, data models, and process flow diagrams to control engagement scope, maintain high delivery quality and ultimately deliver project successfully
  • Provide expertise on the functional use of Commerce platforms and tools
  • Collaborate with project manager to ensure business objectives are aligned with the project plan
  • Provide consultation to client stakeholders and business users in eCommerce-specific business topics, including product catalog modeling, inventory management, marketing, pricing strategy, shipping & freight, taxes, international commerce, customer service, b2b customer management, b2b e-procurement & punchout options, demand generation, promotion strategy, conversion optimization, multi-channel commerce, analytics and more
  • Act as a bridge between the client, technical and creative teams; facilitating internal, technical and client design reviews; and ensuring that delivered application remains true to the creative design
  • Apply expertise and experience to draw insights from analytics data (e.g. AOV, line items per order, conversion rates) to identify opportunities to improve key performance indicators (Project dependent)

Who you are:

The successful candidate will embody and be an advocate of Zaelabs core values, which are:

  • Responsible for the strategic success of consulting engagements as measured by quantifiable business outcomes
  • Work closely with client stakeholders across lines of business (and colleagues across practices, as needed) to understand strategic drivers and tactical needs
  • Key influencer of client decisions, as necessary, to ensure that the implementation can achieve the agreed upon business results while balancing and making the necessary tradeoffs between time to value, features, stability, usability, and scalability


  • Minimum 7 years' experience in a client-facing Functional Lead, Functional Consultant, Senior Business Analyst or Business Consultant role
  • Minimum of 3 years in an IT Consulting environment
  • Minimum 3 years' experience with SAP Hybris (Hybris certification preferred) on end-to-end implementations
  • Proven experience with 2+ full life-cycle Hybris implementation projects where you were responsible for all platform functionalities and business requirements
  • Expertise utilizing SAP Hybris B2B and B2C accelerators with a solid understanding of out-of-the-box functionalities
  • Experience in a Lead Business Analyst role from initial scoping and kickoff through delivery
  • Excellent leadership skills with the ability to drive complex discussions forward towards decision points and resolution
  • Excellent presentation, communication and interpersonal skills, with the ability to manage senior-level client relationships
  • Self-driven with highly-developed problem solving skills
  • Comfortable with agile, iterative software development methodologies
  • Interest in digital commerce technology and eager to learn about new technologies, best practices, and 3rd party tools
  • Ability to work both independently and collaboratively as needed on a cross-functional, geographically dispersed team
  • Presales / Solution Engineering experience preferred
  • Experience with other ecommerce platforms a plus (Demandware, Magento, Oracle Commerce, IBM Commerce, or comparable enterprise ecommerce platforms)

Zaelab is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Zaelab is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Zaelab are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Zaelab encourages applicants of all ages.


Zaelab offers a highly competitive pay and benefits package, along with the collaboration, flexibility and career advancement prospects that a nimble, growing organization provides.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Business Development Representative


Posted 6 days ago

VIEW JOBS 1/19/2021 12:00:00 AM 2021-04-19T00:00 <p>Zaelab is looking for a Business Development Representative to help our sales &amp; partnerships teams grow the Zaelab portfolio of net new prospects, opportunities, accounts, and partners. Working collaboratively with the sales, partnerships and marketing teams to generate demand, this person will be responsible for initiating and following up on marketing campaigns, while simultaneously leading their own outreach initiatives. Ultimately, the Business Development Representative is responsible for booking both online and on-site demonstrations for the Account Executives, while building Zaelab brand awareness.</p><p>This individual will develop and maintain a high-quality sales pipeline in order to help achieve sales targets. The ideal candidate will have the proven ability to work independently or among a team in a fast-paced environment. This role offers an excellent opportunity to grow within Zaelab.</p><p><br></p><p>Core responsibilities will include:</p><p>● Assist with prospecting as needed</p><p>● Follow up on all prospect lists and campaigns as required via email, phone call, direct mail and in-person as required</p><p>● Work collaboratively with Zaelab’s portfolio of partners to drive and execute demand generation activities</p><p>● Build a healthy sales pipeline of qualified prospects that are ready for Account Executive follow up</p><p>● Generate new ideas and work closely with marketing to execute creative campaigns that deliver demand</p><p>● Timely response to all assigned inbound leads</p><p>● Focus on identifying BANT, understanding when to tag in Account Executives, and insightful close date forecasting</p><p>● Record all sales activity and intelligence in Pipe Drive CRM</p><p><strong>Requirements</strong></p><p>Self-driven, proactive and energetic person, who is able to manage own time and priorities and work in a multitask mode;</p><p>● 0-1 year of sales experience in an individual contributor capacity</p><p>● Proven ability to generate demand and build a sales pipeline</p><p>● Experience with CRM, marketing automation and other relevant sales technologies</p><p>● Excellent writing, presentation and demonstration skills</p><p>● Strong analytical skills, with ability to collect, organize and analyze large amounts of information with significant attention to detail;</p><p>● Excellent communication skills (both written and oral);</p><p>● Good command of English;</p><p>● Ability to learn fast;</p><p>● Open-minded, friendly person with positive life approach.</p><p>● Travel as needed</p> Zaelab Westport CT

Senior Business Consultant (Remote)