Senior Business Assistant (Family Medicine/Alberta)

Position Description

Performs responsible and complex duties associated with a specialized function of a section of clerical employees. Duties may be generally described as: planning, assigning, coordinating, directing, scheduling, evaluating, verifying, training, and processing of information. A thorough knowledge of policies, procedures, and methods for the area of responsibility is required. Initiative and independent judgments are frequently exercised in formulating procedures or methods, and in program coordination. Work is perrormed under general supervision within University policies and procedures. Job performance is based upon overall operation effectiveness.

Preferred Qualifications

• Work experience in a medical setting

Required Qualifications

• A minimum of a high school diploma or the equivalent

• Three years progressively responsible clerical experience

• Additional education and/or related experience to equal three years may substitute on a year for year basis

Position Specific:

• Excellent office assistant and interpersonal skills

• Ability to communicate effectively both orally and in writing in English

• Display knowledge of personal computers to include use of Word Outlook

• Ability to file documents and files accurately and efficiently

• Self motivated and well-organized with the ability to prioritize and manage multiple duties

• Familiar with insurance web portals, third-party service providers, referral process and required procedures

• Excellent written and verbal communication skills

• Able to navigate and read to medical records in order to locate necessary information

• Ensure follow up of referrals