Senior Business Analyst

Job Location:

Corporate Indianapolis

PRIMARY PURPOSE:

This position is primarily responsible for solving business problems using analytical, technical, and business skills.

PRINCIPAL RESPONSIBILITIES:

The successful candidate's responsibilities will include, but not be limited to:

(Includes accountabilities of subordinate positions)

• Acts as a liaison between the business, technical analysts, information technology analysts, consultants and end users in the analysis, design, configuration, testing and maintenance of the solution to ensure optimal performance

• Provides analysis for technology vendor evaluation and prioritized functional roadmaps

• Evaluates various technology models including off-the-shelf, custom, and Software as a Service (SaaS), comparing functionality, risks and price

• Analyzes the feasibility of, and develops requirements for, new systems and enhancements to existing systems; ensures the system design fits the needs of the users

• Understands and can communicate the value of solving identified problems in terms of efficiency and effectiveness

• Provides excellent customer support to the user organization in an efficient and responsive fashion

• Reviews work of project team members and performs quality assurance reviews, as necessary

• Coordinates application development, quality assurance, training, and documentation with user sponsor(s) and other IS personnel

• Creates and executes test scripts against developed solutions

• Develop business relationships and integrate activities with the IS department to ensure successful implementation and support of project and support efforts

• Completes process, data, and work-flow analysis activities with limited direction and guidance

• Collects and analyzes business requirements using structured methods producing deliverables such as Business Use Cases, Business Architecture Diagrams, Sequence Diagrams, etc.

• Testing and quality assurance of business systems developed

• Participates in 'buy verses build' decisions

• Performs 'gap analysis' in evaluation of application software packages and makes recommendations to management

• Participate with other IS staff, customers, and other stakeholders in project reviews, tests, and pilots

• Identify conflicting business practices and integration issues, suggesting alternative solutions

• Foster and maintain good relationships with customers and IS colleagues to meet expected customer service levels

• Develop business relationships and integrate activities with the IS department to ensure successful implementation and support of project and support efforts

• Project management as assigned (perform at coordinator level)

• Other responsibilities as assigned

MINIMUM QUALIFICATIONS:

• Proven leadership capability and ability to lead a cross functional team

• Ability to effectively communicate with all levels of management

• Ability to provide strategic product direction and the effects it may have on ancillary products

• Assist in the development, alignment and prioritization of strategic department and corporate initiatives in support of the company vision.

• Ability to understand shifting business patterns and the effect it may have on the application

• Works with the business owner to understand needs, facilitates the negotiation of requirements then documents requirements

• Fully competent to work at the highest level of all phases of business analysis.

• Strong analytical, problem-solving, and conceptual skills

• Requirements gathering using structured methods such as UML

• Process, data, and workflow modeling

• Working knowledge of Systems Development Life Cycle

• Strong verbal and written communication skills, with an ability to express complex technical concepts in business terms

• Coordinator level Project Management skills

• Strong interpersonal skills; ability to work well on cross-functional project teams and foster team commitment to tasks

• 5+ years' experience