Senior Business Analyst (Salesforce)

JPC Partners Virtual , Remote

Posted Yesterday

Apply

This Job is not relevant Tell us why

JPC is looking for a Senior Business Analyst (Salesforce) to support our client's Salesforce implementation team and help them meet business needs in an organized, proactive approach. As a Sr. BA - Business Process Modeling and Salesforce Specialist, you will play a crucial role in analyzing and improving business processes, translating business needs into functional and technical requirements, and ensuring a successful Salesforce project delivery aligned with organizational objectives.
PRINCIPAL DUTIES AND RESPONSIBILITIES:

Utilize your expertise in business process modeling techniques, such as BPMN (Business Process Model and Notation), to analyze and document current-state and future-state business processes, identifying areas for improvement and optimization
Collaborate closely with stakeholders to gather requirements and elicit, analyze, and document business needs/objectives related to Salesforce implementations
Work closely with cross-functional teams to translate business requirements into detailed functional and technical requirements, ensuring clarity, completeness, and alignment with best practices and industry standards
Create and maintain business requirements documents (BRDs) that foster clear communication and understanding among stakeholders
Apply your knowledge of both waterfall and agile methodologies to ensure successful project delivery within the chosen framework
Act as a liaison between business stakeholders and technical teams, facilitating effective communication, clarifying requirements, and ensuring seamless collaboration throughout the project lifecycle
Stay up-to-date with the latest industry trends, Salesforce features, and CPQ enhancements, actively seeking opportunities to optimize business processes and improve efficiency

EDUCATION, SKILLS QUALIFICATIONS AND EXPERIENCE REQUIRED:

7+ years working as a Business Analyst, with a focus on business process modeling and business requirements documentation
Strong proficiency in business process modeling techniques, such as BPMN
Extensive experience working with both waterfall and agile methodologies, adept at applying the appropriate approach for requirements gathering, analysis, and documentation
Experience working with Salesforce implementations, including CPQ functionality
In-depth knowledge of the Salesforce CRM platform, including Sales Cloud, Service Cloud, and CPQ, with hands-on experience defining detailed requirements for these modules
Excellent interpersonal and communication skills, with the ability to effectively collaborate cross-functionally and with stakeholders at various levels
Strong analytical and problem-solving skills to identify business needs, evaluate potential solutions, and propose effective strategies for Salesforce implementations
Direct marketing and/or nonprofit industry experience is a plus

Show Full Description

See how you match
to the job

Upload my resume

Download the
LiveCareer app and find
your dream job anywhere

Similar Jobs

View All

Want to see jobs matched to your resume?
Upload One Now!

Apply