Senior Business Analyst (Pt5) - ITS

West Virginia University Morgantown , WV 26502

Posted 4 weeks ago

Information Technology Services is seeking applications for a Sr Business Analyst (Professional Technologist 5). This position is responsible for cross-enterprise services and serve as a liaison between the university community (including WVU Main Campus, PSC, WVUIT and Global campus) and the ITS organization to provide technical and functional solutions to meet user needs. This position will be assigned to focus on mission critical academic applications like Blackboard, Salesforce/TargetX, Portal and mobile.

In order to be successful in this position, the ideal candidate will:

  • Ensure delivery software within budget and schedules.

  • Develop user stories and to-be process flows.

  • Collaborate with developers to test and verify the solutions will meet business requirements.

  • Complete the configuration for user stories as needed.

  • Establish positive and professional relationships within ITS and business units. Works in conjunction with Operations and Project Managers to identify and resolve conflicts.

  • Manages multiple initiatives and projects

  • Supports and manages user testing requirements, and ensures the requirements are met.

  • Manages transition from development to production of new systems.

  • Works with ITS and user community to resolve critical system issues, as well as department managers to identify and address problems.

  • Supports WVU's confidentiality and security policies and ensures team and application compliance.

  • Participates in organizational change management planning once Executive Committee defines initiatives and goals

  • Understands and works toward the attainment of WVU's strategic and operational goals. Initiates solutions to perceived gaps and weaknesses in organizational processes or procedures.

  • Manages statistical information and business justification to support initiative planning. Prepares materials for presentation at meetings and compiles special reports as requested by management.

  • Bachelor's degree; or an equivalent combination of education and/or experience. Degree in Computer science, computer engineering or Management Information Systems or related preferred.

  • Six (6) years or more of the following experience:

  • Information technology experience with supporting mission-critical academic applications like Blackboard, Salesforce/TargetX, WVU Portal.

  • Enterprise level business process reengineering, implementation, and analysis experience.

  • Broad Knowledge of Software Development Lifecycle and agile/scrum development process.

  • Software Application testing experience is preferred

  • Strong understanding of business process analysis and modeling.

  • Software application testing including integration testing to other systems.

  • Broad Knowledge of Software Development Lifecycle and agile/scrum development process.

  • Experience in the analysis, design, development, deployment and support of a mission-critical systems.

  • Broad knowledge of best practices within the institution, the Higher Education industry and in private environments.

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Senior Business Analyst (Pt5) - ITS

West Virginia University