Senior Business Analyst

Press Ganey Chicago , IL 60602

Posted 2 months ago

About Press Ganey

Press Ganey pioneered the health care performance improvement movement more than 30 years ago. Today, Press Ganey offers an integrated suite of solutions that enable enterprise transformation across the patient journey. Delivered through a cutting-edge digital platform built on a foundation of data security, Press Ganey solutions address safety, clinical excellence, patient experience and workforce engagement. The company works with more than 33,000 health care facilities in its mission to reduce patient suffering and enhance caregiver resilience to improve the overall safety, quality and experience of care.

Position Description/Overview:

Press Ganey currently has an exciting opportunity for a Sr. Business Analyst in our Chicago, IL office. This role will support Information Technology.

The Senior Business Analyst position will be responsible for collaboration between business, operations, and technology stakeholders to create business and functional requirements, user experience, document standards and solutions, and contribute to data models for the enterprise data warehouse, data marts and related applications. This role will work closely with the Lead Business Analyst, ETL and database developers, QA Analysts, BI developers, project managers, data governance organizations, and stakeholders to understand business process, business rules, metrics, reporting needs, and data needs and to translate them into requirements and documentation.

Duties & Responsibilities:

  • Work from enterprise roadmap vision to articulate project charter and high-level requirements and milestones

  • Collaborate with business and development teams to gather, document, and represent data and BI requirements

  • Decompose vision and high-level requirements into detailed technical solutions, processes, metadata, procedures, training, and standards

  • Create conceptual data models to accompany requirements

  • Communicate testing goals and requirements to QA Analysts

  • Use a wide range of communication methods to gather necessary information and evangelize the goals of the Information Management team. Examples would include, policies, processes, procedures, meeting notes, workflow diagrams, data lineage, wiki, and SharePoint


Candidates must have a strong background in requirements gathering, cross-team collaboration, SQL, and business intelligence. The ideal candidate for this opportunity will possess the following work experiences:

  • Prior business analyst experience with one or more enterprise data warehouses.

  • Knowledge of common data integration, business intelligence, reporting, database technologies

  • Ability to communicate clearly and effectively with stakeholders

  • Proven ability to turn business requirements into business intelligence solutions

  • Knowledge of Data Governance policies, processes, and organization

  • Knowledge of database concepts (relational and dimensional)

  • Proven SQL skills


  • 5+ years of experience in Data Warehousing

  • 3+ years of experience in Data Modeling

  • Experience working with Agile development methodologies

Minimum Education:

Education/training equivalent of 4-year college program (i.e. Bachelors Degree)

All positions at Press Ganey require an applicant who has accepted an offer to undergo a background check. The specific checks are based on the nature of the position. Background checks may include some or all of the following: SSN/SIN validation, education verification, employment verification, criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. By applying for a position with Press Ganey, you understand that you will be required to undergo a background check should you be made an offer. You also understand that the offer is contingent upon successful completion of the background check and results consistent with Press Ganey's employment policies. You will be notified during the hiring process which checks are required for the position.

For more information about Press Ganey, visit our website at

Press Ganey is committed to a diverse workforce and is an Equal Opportunity/Affirmative Action employer (Minorities/Women/Veterans/Disabled).

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Senior Business Analyst

Press Ganey