Senior Business Analyst (Operations And Policy Analyst 3) - IT Modernization Project

Initial Posting Date:

06/17/2024

Application Deadline:

07/01/2024

Agency:

Department of Justice

Salary Range:

$5,747 - $8,831

Position Type:

Employee

Position Title:

Senior Business Analyst (Operations and Policy Analyst 3) - IT Modernization Project

Job Description:

The Oregon Department of Justice is seeking to hire a Senior Business Analyst (Operations and Policy Analyst 3) to serve on its Legal Tools Program Team. As the Senior Business Analyst, you will collaborate with vendors, other business analysts, and program team members to develop requirements, oversee test scenarios for technical and user acceptance, participate in the testing of systems to verify functionality, provide technical assistance, and support organizational change management and training efforts, as needed. Our best candidates will be empathetic and able to foster essential business relationships across the agency to ensure new systems meet business needs help drive successful adoption.

At this time, the position is Limited Duration through June 30, 2025. The current plan is to ask for continued funding into future biennia. If future funding is secured, the appointment may be extended or experience a permanent recruitment.  A developmental, work-out-of-class, or underfill (until MQs can be met) rotational opportunity may be possible if the best candidate is internal and a rotation won't negatively impact the business.

Apply today! In exchange, we'll ensure you are paid well and equitable to your peers, we'll make work-life balance attainable, and we'll show you the door to professional development and job satisfaction.  You will find that we embrace inclusive and supportive work environments and respect the diverse perspectives, knowledge, and experiences of our coworkers and those seeking to join the organization. We strive to build an inclusive and performance-oriented workplace where all individuals are welcomed and appreciated, leading to increasingly higher levels of fulfillment and success.

Candidates who intend to reside in Oregon may have the option to work fully remote or work in a hybrid environment to the extent the needs of the business can be met. Remote work for out-of-state candidates may also be possible, however, a number of factors must be considered; at this time, we are unable to accommodate remote work in all 50 states.

REQUIRED ATTRIBUTES AND SPECIAL REQUIREMENTS

Studies have shown that women and people of color are less likely to apply for jobs unless they meet every one of the qualifications listed.  We are most interested in finding the best candidate for the job, and that candidate may be one who comes from a less traditional background.  We encourage everyone who meets the basic requirements of the position to apply.  If you have transferable experience, tell us about it!

• A Bachelor's Degree in Business or Public Administration, Behavioral or Social Sciences, Finance, Political Science or any degree demonstrating the capacity for the knowledge and skills AND four (4) years professional-level evaluative, analytical and planning work, OR any combination of experience and education equivalent to seven (7) years of experience that typically supports the knowledge and skills for the classification and position described.  Work experience is based on a 40-hour work week. (Example: 20 hours a week for one year would equal six-months of work experience.)

• Finalists must pass a comprehensive employment reference check and fingerprint-based criminal background check. A driver history check will be included for positions requiring state vehicle driving privileges. Adverse findings will be evaluated to determine eligibility for the position.

• Must agree to comply with specific security and confidentiality requirements of the Department and its business units.

• Must work independently and be self-directed.

• Must work well in a highly motivated team coverage situation, cover various interest groups, and exercise considerable initiative.

• Must be responsible for understanding the Agency's affirmative action goals and objectives; recognize and champion the value of individual and cultural differences and contribute to a work environment where individuals' differences are not only valued, but also tapped into.

REQUESTED SKILLS AND EXPERIENCES AND DESIRED ATTRIBUTES

This is our wish list.  By no means do we expect you to check all of the boxes, however, we want to know what experiences you do bring to the table.  Use this list as a guide as you prepare your application material.

Demonstrated history overcoming resistance in different settings and work cultures, influencing stakeholders, and leading without formal authority.

• Experience serving as a strategic leader.

• Strong analytical and communication skills.

• Experience with large-scale IT modernization, business transformation initiatives, migration, and/or integration projects.

• Experience working in a Hybrid or Agile environment.

• Knowledge of project management and business analysis practices, and the ability to communicate on this topic with a wide range of individuals who may not have knowledge of project management disciplines.

• Demonstrated business results through effective planning, monitoring, and controlling programs and projects; execution-, outcome-, and deliverable-focused.

• Familiarity with case management tools and software (i.e., case information management, time management, billing management, and document management).

• Ability to fully understand the business needs of a large law firm as it pertains to technology and practical application in a legal environment.

• Ability to adapt technical and process requirements to meet diverse business needs.

• Effective problem-solving, analytical, and time management skills.

• Strong organizational, presentation and customer service skills.

• Skilled at analyzing data and documentation.

• Demonstrated technical writing experience.

• Ability and capability to communicate respectfully both verbally and in writing with a wide range of audiences including employees, managers, external stakeholders, and agency partners.

• Ability to command respect and to create a sense of community amongst the often-disparate members of project teams.

• Ability to develop relationships and bring people together in pursuit of a common managed objective.

• Demonstrated commitment to valuing and promoting a culturally competent, diverse, and inclusive work environment.

• Demonstrated lifelong learner who masters and stays current on new technical and business skills.

• Familiarity and experience applying techniques outlined in the Business Analysis Body of Knowledge (BABOK) and Project Management Book of Knowledge (PMBOK).

• Certification in Business Analysis (PMI-PBA), Project Management (PMP or CAPM), or similar.

Finalists may be selected who illustrate complimenting experiences.

APPLICATION PROCESS

Diversity is a core value of the Oregon Department of Justice.  We are working to build and maintain an inclusive and equitable work environment.  Every employee expands our diversity by contributing to the range of ways to understand and communicate with one another, identify challenges, and work cooperatively.

• Follow the "Apply" link and complete the application online and all supplemental questions.

• Attach your resume.

• Attach your cover letter.

ALL APPLICANTS: You will only have one opportunity to upload the required resume. Drag and drop both resume and cover letter into Workday when prompted to upload your resume. If you are concerned that one or both required documents didn't attach to your application, if you need an accommodation under the Americans with Disabilities Act (ADA), have questions, or need assistance with the application process, please contact doj.recruitment@doj.oregon.gov.. Material will be associated on your behalf if received before the posting deadline.

CURRENT STATE EMPLOYEES: Login to Workday using your state-issued login and apply via the Jobs Hub Worklet located on your home page. Using a private account disrupts the hiring process for all internal candidates. Prior to clicking "Apply", update your employee profile to reflect your Education, Skills, and Job History (including your current job).

WHAT YOU WILL DO (in part)

• Lead and assign business analysts on the team in the analysis of business practices, processes, and procedures; plan, develop, organize, write, and edit operational processes, procedures, requirements, and needs; lead and develop business process models.

• Validate that captured requirements match the intentions of the stakeholders' needs.

• Participate in solution design with technical teams.

• Ensure captured requirements can be traced to/from system functionality.

• Lead and manage requirements traceability from business requirements to implemented solution.

• Manage approval process on requirements and functional specifications; research, develop, and document specifications and test scripts.

• Conduct stakeholder analysis, build, and manage stakeholder relationships.

• Effectively obtain information from stakeholders to form requirements.

• Manage conflicts and issues to full resolution.

• Identify and communicate risks, issues, constraints, and assumptions that may impact scope and/or solution.

• Assist the training team in the creation of end-user training content, developing training agendas, train-the-trainer programs, and more.

For more information about our benefits, you can learn here.

WHAT'S IN IT FOR YOU

• Limited Duration, full-time employment in Salem, Oregon; fully remote (out of state possible).

• Opportunity to expand your technical and professional skills.

• Advancement opportunity within DOJ and the State of Oregon.

• Work where individual contribution matters and is recognized, where creativity and accomplishment are rewarded.

• Excellent medical, vision, and dental.

• Pension and retirement programs.

• Work/life balance to include 11 paid holidays a year, vacation, sick leave, personal business leave, and a competitive benefits package.

• Representation and support by the Service Employees International Union (SEIU).

For more information about our benefits, you can learn here.

Candidates from diverse backgrounds are encouraged to apply.  The Department of Justice is an equal opportunity employer, does not discriminate based on race, color, national origin, ethnicity, veteran, gender, sexual orientation, religion, age or disability, and is committed to workplace diversity.

For additional information regarding benefits and application assistance, click HERE.

Oregon Department of Justice

1162 Court St NE

Salem OR, 97301

DOJ.recruitment@doj.oregon.gov

Phone: (503) 947-4328

Fax: (503) 373-0367

Oregon Department of Justice

The Department of Justice is responsible for general counsel and supervision of all civil actions and legal proceedings in which the state (including its agencies, boards, and commissions) is a party or has an interest, as well as criminal prosecution in some areas and the handling of all criminal appeals. The Department, through the Attorney General, also has full charge and control of all the state's legal business that requires the services of an attorney or legal counsel. The Department is further responsible for the operation of a number of special program areas designated by the legislature, such as child support, district attorney assistance, crime victim compensation, and charitable activity enforcement and consumer protection services.

The Mission of the Oregon Department of Justice is to serve state government and to support safe and healthy communities throughout Oregon by providing essential justice services.

The Attorney General and our ten divisions are dedicated to:

• Providing ethical, independent and high quality legal services to state government;

• Safeguarding consumers from fraud and unfair business practices;

• Supporting our state's prosecutors and law enforcement efforts;

• Fighting crime and helping crime victims;

• Supporting families through the collection of child support;

• Enforcing environmental protections;

• Defending the civil rights of all Oregonians;

• Pursuing justice and upholding the rule of law.