Senior Business Analyst - Lab Systems

CGI Group Inc. Waltham , MA 02154

Posted 11 months ago

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Position Description:


The client is currently mobilising a large programme to digitally transform the laboratory environment. Areas of focus include improving scientists' workflow efficiency through transforming how we manage lab data and the application of digital technologies to make this fit for the future. They are considering the full data lifecycle from capture to consumption, including standardisation of data ingestion from instruments; capturing adequate metadata to enable findability and interoperability; and workflow-aligned integration capabilities for accessibility and reuse. There is a parallel and aligned activity to transform the lab service offering, where architecture will also play an important role designing patterns for instrument deployment and the design of the future lab client/workstation.

The Senior Business Analyst will lead the effort to understand the business needs and analyse, validate and document the business and system requirements that address these needs in large projects and across programs to deliver strategic advantage for AstraZeneca. The role will partner with BRM to ensure the quality of business cases, oversee the design and modifications of relevant business processes and ensure that proposed solutions meet established AstraZeneca quality and compliance standards. The Senior Business Analyst will also determine the process and requirements management methodology practices within their function, ensure that the methodology, quality and compliance standards are being adhered to, and contribute to the establishment, documentation and maintenance of internal IS processes and standards for business analysis.

The Senior Business Analyst should minimally have 5 years of experience in Pharmaceutical or Biotech laboratory operations/research. For this project, the Digital Labs Business Analyst will drive requirements gathering and solutioning to drive efficient end-to-end laboratory operations. This may consist of the design and implementation of a number of solutions. He/she should be adept at benchmarking operational data and at identifying and appropriately documenting pain points in a user's experience. He or she must be comfortable and proficient in interacting directly with customers on an ongoing basis and managing their expectations. In addition, the candidate should be adept at eliciting and documenting business requirements, identifying and documented user stories, translating business requirements into solution requirements, and managing clarifications between business and technical teams. Specifically, he/she must be able to translate business-driven requirements and data into a technical solution with the support of other team members. Experience with Computer Systems Validation (CSV) and the Solution Delivery Lifecycle (SDLC) are also key qualifications.



  • Demonstrates facility in customer-facing activities including:

  • Capturing and analyzing benchmarking data for operational efficiency

  • Eliciting and documenting business requirements and pain points

  • Analyzing, validating and prioritizing business requirements

  • Translating business requirements into system and non-functional requirements

  • Facilitating requirements review sessions with business and IT

  • Identifying and documenting current state business processes

  • Visioning and documenting future state business processes

  • Assists business clients with developing new business processes or modifying existing business processes (during implementation, may help develop communication material; define supporting procedures and standards; document training materials; assist in the immediate training effort; etc.).

  • Analysis of existing workflows

  • Development of efficient to be workflows

  • Identification of improvement opportunities

  • Gathering/Creating User stories for efficiency delivering solutions

  • Consistently delivers on the following internal activities while fostering a collaborative environment:

  • Maintains and manages requirements within requirements management tool and related SDLC artifacts.

  • Performs or assists with other functions including vendor coordination, planning, project management, release management and change management as assigned and actively participates in special projects as assigned.

  • Adheres to Solution Delivery Lifecycle (SDLC) processes



  • Bachelor's degree (preferred in Biology, Chemistry, Engineering, Computer Science, or related discipline)

  • Excellent oral and written communication and interpersonal skills

  • Highly organized

  • Ability to analyze, articulate and solve problems

  • Ability to learn quickly, move with agility between assignments, multi-task, and to work effectively in a team environment, both face-to-face and remotely

  • Ability to support projects from inception to successful implementation

  • Familiarity with software development process, including requirement gathering, analysis/design, development tools/technologies, release/version control, contemporary testing methodologies and deployment management

  • Exceptional verbal and written communication skills; expertise in setting and managing customer expectations

  • Skill in conceptualizing creative solutions, as well as documenting them and presenting/selling them to senior management

  • Strong knowledge and understanding of business needs, with the ability to establish and maintain a high level of customer trust and confidence

  • Strong customer focus and ability to manage customer expectations



  • Problem Solving/DecisionMaking
  • SDLC
  • Communication (Oral/Written)
  • Multi-tasking

What you can expect from us: Build your career with us.

It is an extraordinary time to be in business. As digital transformation continues to accelerate, CGI is at the center of this changesupporting our clients' digital journeys and offering our professionals exciting career opportunities.

At CGI, our success comes from the talent and commitment of our professionals. As one team, we share the challenges and rewards that come from growing our company, which reinforces our culture of ownership. All of our professionals benefit from the value we collectively create.

Be part of building one of the largest independent technology and business services firms in the world.

Learn more about CGI at

No unsolicited agency referrals please.

CGI is an equal opportunity employer.

Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, or any other legally protected status or characteristics.

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at You will need to reference the requisition number of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a requisition number will not be returned.

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All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held.

CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI's legal duty to furnish information.

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Senior Business Analyst - Lab Systems

CGI Group Inc.