Senior Business Analyst

Summary

This position is open to current King County employees only.

The Department of Local Services (DLS) is seeking to hire a Senior Business Analyst with high level analytical and technical skills to lead the effort to ensure department performance measures, operations, and programs are organizationally aligned, results-oriented, and continuously improving. The Business Analyst will play a key role in program and budget planning and monitoring efforts, share technical expertise and recommendations during program development and process improvement efforts, and focus on the development of management data collection and visualization systems. The results of this work will support program and operations monitoring and improvement efforts with staff, management, and the County's senior leadership team.

In addition to being the implementation lead and thought partner for operational excellence, this position may be asked to analyze problems and develop solutions to issues with significant impact to the department. The Analyst may also be asked to lead and implement strategic programs.

This position will work out of the DLS Director's office, report to the Deputy Director, and work closely with management, finance, and program staff from within the Director's Office and across the department. While having ongoing efforts to manage, the individual in this position may frequently need to switch focus and effort amongst other DLS and division priorities. The DLS Director's Office includes economic development, participatory budgeting, community needs list, grant, and community engagement programs. The department includes the Roads Services and Permitting Divisions. All programs and divisions work to support the residents of unincorporated King County.

Our commitment to Equity, Racial and Social Justice

The Department of Local Services is deeply dedicated to fostering Equity, Racial and Social Justice in every aspect of our work. Our commitment to "True North" values which ensures every person has the opportunity to thrive and reach their full potential and forms the core of our mission and purpose. Our pledge is to cultivate, embrace, and celebrate the distinct experiences, viewpoints, and perspectives of our people, partners, and the communities we serve. Through this work, we dismantle systemic barriers, address inequities, and actively confront prejudices and biases. We acknowledge this journey is ongoing, and we remain steadfast in our efforts to create a positive impact for our employees and communities alike.

Job Duties

Applying equity, racial, and social justice principles is a daily responsibility and a foundational expectation for all King County employees. In this role, you will apply equity and social justice principles that exemplify shared values, behaviors, and practices to all aspects of the work.

To be considered for this opportunity, you must at a minimum, demonstrate knowledge, skill, and ability to:

• Develop, implement, and maintain a management data reporting process and system using data visualization tools (such as PowerBI or ArcGIS StoryMaps) to make information accessible.

• Oversee status monitoring, tracking, and reporting for services, programs, and budgets, and make recommendations in support of established organizational goals.

• Develop and implement process improvement tools to ensure operations, systems, and practices support ongoing process improvement and comply with laws, codes, policies, contracts, and agreements.

• Lead staff in identifying and delivering quantifiable business process improvements through the application of process improvement tools and techniques.

• Develop, prepare, and review financial and operational plans and/or systems; maintain projects, databases, and systems.

• Work with program staff to identify data needs and implement data visualization techniques to further reporting, improvement, and equity goals.

• Support policy and/or operational issue analyses with partner and internal data.

• Analyze problems and present solutions design, lead, implement, and manage strategic programs to enhance services in the unincorporated areas.

• Perform other duties as assigned, bringing a strong customer service perspective to all activities.

Experience, Qualifications, Knowledge, Skills

• Demonstrated record of progressive responsibility and relevant experience, or the equivalent combination of education and demonstrated professional experience necessary to successfully perform the essential functions of this position.

• Strong and demonstrated commitment to equity, racial, and social justice.

• Self-directed and self-motivated critical thinker, with strong ability to collaborate with and work in teams.

• Skill in analyzing information, solving analytical challenges, and making recommendations based on analysis.

• Excellent communication (written and verbal), organizational, and project management skills.

• Strong ability to learn new technologies and adapt them to processes including AI, computer programming (e.g. Python), and SaaS.

• Working experience with business intelligence tools such as Power BI, etc., to create reports, dashboards, and management/reporting systems.

• Be knowledgeable about data cleaning, data visualization, data architecture, and emerging business intelligence strategies (GIS experience a plus).

• Expert level use of Microsoft products (Excel, Teams, etc.).

The ideal candidate will have demonstrated experience and skills in the following leadership competencies:

• Collaboration

• Encourages collaboration; builds partnerships; can quickly find common ground and solve problems for the good of all; can represent his or her own interest yet be fair to other groups; easily gains trust and support of peers.

• Equity and Inclusion

• Demonstrates behaviors and decision making that reflect fairness, respect, equity, and inclusiveness.

• Strategic Agility

• Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create innovative and breakthrough strategies and plans.

• Innovative

• Critical thinker who is constantly looking for ways to improve, generates a variety of approaches to problem solving, able to think "outside the box", willing to take calculated risks when necessary; ability to facilitate the institutionalization of change initiatives.

• Decision Quality

• Makes good decisions based on analysis, experience, and judgment.

• Politically Savvy

• Can maneuver through complex situations in an effective manner; is sensitive to how people and organization's function; anticipates where the issues are and plans approach accordingly, views barriers and challenges as a necessary part of organizational life and adjusts to that reality.

Supplemental Information

WHO MAY APPLY: This recruitment is open to current King County employees. This recruitment may also be used to fill current and/or future career service, term-limited temporary, short-term temporary, and/or special duty positions over the next six months.

INTERVIEW PROCESS: Those applicants who pass the initial screening will be invited to a 45-minute interview the week of October 14th.

APPLICATION PROCESS: A full and complete King County application is required. You may also provide a resume and cover letter, summarizing how you meet the experience, qualifications, knowledge, and skills for the position. Applicants will be screened for clarity, completeness, and competitiveness. The most competitive candidates may be invited to participate in one or more interviews.

WORK SCHEDULE: The work week is normally Monday through Friday, 8.00 a.m. to 5:00 p.m., but may at times require work outside of normal business hours. This position is Exempt from the provisions of the Fair Labor Standards Act and is not eligible for overtime pay.

EMERGENCY DESIGNATION STATUS: This position has been designated Non-Mission Critical

• Employees who staff county functions or services that may be delayed, suspended, or diverted in an emergency while essential functions are prioritized Mission Critical.

Unless otherwise directed by the County Executive, department director or agency head, all employees, regardless of designation, are expected to report to work or request leave during an emergency or inclement weather. For more detailed information, please visit HR Policy County Operations During Emergency Situations and the King County Guidelines for Workforce Management in an Emergency.

UNION MEMBERSHIP: This position is non-represented.

Forbes named King County as one of Washington State's best employers.

Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.

Guided by our "True North", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles - we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.

King County is an Equal Employment Opportunity (EEO) Employer

No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.

To Apply

If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement.

For more information regarding this recruitment, please contact:

Erika Yanak

Senior HR Analyst

(206) 477-0320

erika.yanak@kingcounty.gov