Senior Business Analyst

Jones Lange Lasalle Inc. Chicago , IL 60602

Posted 2 months ago

About JLL -

We're JLL-a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions.

As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!

As a member of JLL/T Solutions team, the Senior Solutions Consultant will work collaboratively with cross-functional team members in the development and management of real estate and facility management solutions that we implement for key clients. Responsibilities include assisting with continuous improvement and enhancement efforts, operational support activities, troubleshooting, special projects, and ongoing business support.

The successful candidate should have a strong foundational knowledge of real estate solutions and business processes, have a willingness to learn, possess a drive to exceed expectations, and be a great verbal and written communicator. In return, we offer a role that will keep you engaged and challenged in a fast-paced environment and provide broad experiences to help you further develop your professional skill set.

The JLL/T Solutions team delivers successful technology-based solutions to meet our clients' needs in a high-growth and fast-paced environment. The team's mission is focused on accelerating technology adoption in the corporate real estate domain by bringing creative, innovative, and compelling technical solutions to solve large, complex problems for our customers.

What this job involves:

  • Have deep knowledge of the IWMS product (TRIRIGA)

Partner with the BA, solution architect and technical lead as needed to translate business requirements into a functional design for use in functional testing and measuring successful delivery

Verify solution requirements by partnering with development and testing teams

Create and maintain key documentation for project deliverables like functional design in JAMA or a FDD

Collaborate closely with the development team in implementing the solution

Responsible to develop and execute test cases or work with the QA team for the development & execution of test cases

Responsible for system testing and user acceptance testing project test phases

Ensure consistency and integrity of best practices for documentation by partnering with colleagues

Ensure delivered solution meets the project business requirements

Sound like you? Before you apply it's worth knowing what we are looking for

Experience:

  • Minimum 5 years' experience with business analysis or functional real estate knowledge in a professional services industry

  • Experience and understanding of multiple real estate business process areas (e.g., site acquisition/build out/refurbishments, lease administration, occupancy planning or maintenance management, etc.)

  • Experience gathering and documenting requirements through facilitating working sessions with subject matter experts

  • Experience during the implementation of an IWMS/EAM system and understanding of the deployment lifecycle.

  • Strong technical aptitude including experience with cloud-based services and products and fundamental data analysis skills

  • Experience leading large meetings with many senior stakeholders

  • Experience creating and delivering presentations to senior client leadership

Skills:

  • Self-starter with a passion for continuous improvement

  • High attention to detail and accuracy, and well organized

  • Exceptional verbal and written communication skills, able to interact with all levels in the organization

  • Ability to prioritize and manage multiple projects, committed to meeting deadlines, and able to course correct

  • Comfortable with constantly evolving and changing priorities, enjoys new challenges

What you can expect from us:

We're an entrepreneurial, inclusive culture. We succeed together-across the desk and around the globe.

We believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success. Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, well-being, benefits and pay. We'll offer you a competitive salary and benefits package.

With us, you'll develop your strengths and enjoy a career full of varied experiences. We can't wait to see where your ambitions take you at JLL.

Apply today!

#LI-

What you can expect from us

We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.

Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being and providing competitive benefits and pay.

We can't wait to see where your ambitions take you at JLL. Apply today!

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously.

Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For employees in the United States, please see a fully copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at AccomodationRequest@am.jll.com.

This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

California Residents only

If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.

Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.



icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Senior Business Analyst

American Medical Association

Posted 7 days ago

VIEW JOBS 10/13/2021 12:00:00 AM 2022-01-11T00:00 Senior Business Analyst Chicago, IL The American Medical Association (AMA) is the nation's largest professional Association of physicians and a non-profit organization. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health. We continuously work to embed equity in our internal practices and are committed to increasing the diversity of our staff across all levels of the organization. We intentionally work to create the right conditions to enable our employees to feel that they can be their authentic selves and fully participate in the life of the enterprise. We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you. We have an opportunity at our corporate offices in Chicago for a Senior Business Analyst on our Information Technology team. As a Senior Business Analyst you will partner with business stakeholders to understand their business needs, investigate options and prepare business and functional requirements for a systems solution. You will also analyze and document descriptions of user needs, including business process; workflows; data flows; use cases; and other requirements. The Senior Business Analyst will design specifications, including the functions and steps required to develop or modify the technology solutions to meet stakeholder requirements, and assist in the estimation process of implementing the technology solutions. You will work independently or as a member of the project team to ensure quality requirements. You will be responsible for providing general technical guidance concerning the business implications of the solution and ensure the user acceptance plan is traceable to all approved requirements. RESPONSIBILITIES: Business Requirements & Documentation * Lead requirement solicitation sessions to assist in the identification, collection and consolidation of required information and data including business challenges and opportunities * Develop specifications for solutions that fulfill business requirements; manage and maintain requirements documentation * Recognize and identify potential areas where existing procedures require re-engineering, or where new ones need to be developed * Provide clarification to requirements and use cases to the QA and UAT teams * Assure that all products, requirements, and design deliverables adhere to current BA Center of Excellence standards Operational System Support * Collaborate with designated team to provide operational system support to end users * Work with the team lead with issue resolution efforts * Assist technology stakeholders with root-cause analysis to determine underlying problems and make recommendations for short and long-term solutions * Enhance professional and technical knowledge through participation in informal and formal training sessions System Testing * Define test approach and execute test cases (plan, scenario and desire outcomes) * Identify critical business requirements which are a candidate for manual testing * Develop and maintain manual test scripts in support of regression testing as needed or processes * Assist with proper validation to ensure that issues have been resolved and processes have been implemented Share intellectual knowledge and cross-train other team members Reporting * Report project status regularly and proactively communicate concerns, issues and risks to management along with recommendations for solutions May include other responsibilities as assigned. REQUIREMENTS: * BS or BA degree in Information Technology or related field or equivalent experience is required. * Minimum of 5-7 years of experience with analysis and problem definition in state-of-the-art information technology as it pertains to business applications and processes. * Demonstrated ability evaluating new technology and how it can improve business processes. Must have experience documenting complex business systems problems and be able to provide recommendations and research of industry trends, business products, performance analysis, feasibility, measurable key performance indicators and cost impact. * Polished communication skills: demonstrated ability to write and discuss complex business documents. * Minimum of 5-7 years' experience in business and functional requirements analysis, including use case development, workflow and data flow modeling, and software design in a web environment. * Demonstrated ability identifying what the business needs vs what the business wants; must be able to effectively explain the difference between the two concepts while gathering business requirements. * Demonstrated ability to understand general technical design specifications and architecture in order to identify potential challenges with supporting the identified business requirements. In addition, must be able to proactively identify potential risks associated with the proposed technology solution in relation to the identified business requirements. * Proactively initiates, develops and maintains effective working relationships with internal and external team members to achieve results. Must be able to quickly secure the trust of business stakeholders in relation to an understanding of their business. * High emotional intelligence is required. Ability to work well with people from many different disciplines with varying degrees of technical experience. Ability to adjust communication style to different audiences and roles. * Some Travel Required The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation in Chicago. We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant's race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status. THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION American Medical Association Chicago IL

Senior Business Analyst

Jones Lange Lasalle Inc.