Senior Business Analyst

HCC Life Insurance Houston , TX 77020

Posted 2 months ago

Tokio Marine HCC is a leading specialty insurance group with offices in the United States, the United Kingdom, Spain and Ireland, transacting business in approximately 180 countries and underwriting more than 100 classes of specialty insurance. Tokio Marine HCC products and capabilities set the standard for the industry, and many of the Company's over 3,000 employees are industry-leading experts

Under limited supervision, analyzes and documents current systems functions and recommends changes to existing applications or interfaces. Works with technical team to implement and test changes. Supports users on existing information systems.

Performance Objectives:

Relying on experience and judgment, the Senior Business Systems Analyst is responsible for accomplishing the following assignments. These assignments are broad in nature and work can be difficult.

  • Manage key customer relationships at all levels (includes Chief Information Officer and Vice Presidents).

  • Possess deep familiarity with insurance industry, TMHCC operations, and technology practices/systems to optimally serve customer projects.

  • Drive efficient project collaboration by brokering communication between technical teams and customers.

  • Run project workshops for requirements elaboration.

  • Serve as subject-matter expert (SME) for all appointed applications and systems.

  • Steward Business Analysis (BA) Center of Excellence with associated best practices and project artifacts.

  • Mentor less experienced Business Systems Analysts (BAs).

  • Operate independently with minimal managerial direction.

  • Regularly travel across the country to support projects and cultivate customer relationships as the "face" of TMHCC's Digital Program.

  • Participate in application steering committees.

  • Own responsibility for on-time, on-budget project delivery.

  • Prepare needs assessments and perform preliminary cost benefit analysis in order to align business needs and initiatives.

  • Consult with business users to identify current business operating procedures and to clarify program objectives.

  • Document business user processes and requirements for coding systems or programs including the data sources to be utilized.

  • Create complex reports to support business users and management requests.

  • Assist Programmers and Programmer Analysts in system acceptance testing and troubleshooting.

  • Act as user liaison to resolve system issues and write reports according to user or management requests.

  • Train end users on business software.

Requirements:

  • Bachelor's degree in Computer Science, Business, a related field, or the equivalent education and/or experience

  • Minimum of five years of relevant and progressive professional experience

The Tokio Marine HCC Group of Companies offers a competitive salary and employee benefit package. We are a successful, dynamic organization experiencing rapid growth and are seeking energetic and confident individuals to join our team of professionals. The Tokio Marine HCC Group of Companies is an equal-opportunity employer. Please visit www.tmhcc.com for more information about our companies.

#GD

#CB

The Tokio Marine HCC Group of Companies offer a competitive salary and employee benefit package. We are a successful, dynamic organization experiencing rapid growth and are seeking an energetic and confident individual to join our team of professionals. The Tokio Marine HCC Group of Companies are equal-opportunity employers. Please visit www.tmhcc.com for more information about our companies.

#CB

#GD


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Senior Business Analyst

Ellucian Inc.

Posted 5 months ago

VIEW JOBS 11/14/2019 12:00:00 AM 2020-02-12T00:00 Employee Type: Full - Time Ellucian designs technology that powers the educational mission of colleges and universities around the world. Inspired by that goal, Ellucian employees thrive as part of a high-performing global team committed to delivering a modern, connected, industry-leading experience for today's students and higher education institutions. More than 2,500 institutions in 50 countries around the world look to Ellucian for the ideas and insights that will move education forward, helping people everywhere discover their futures through learning. The Senior Business Analyst's main role is to consultant with end users, understand and optimize business processes and to assist them in becoming more efficient and effective utilizing the Banner ERP system driving student success. The successful candidate will add value by: * Demonstrating knowledge of the Ellucian Banner functional area processes related to Student, Financial Aid, AR, and/or Finance, Payroll, HR, academic policies and procedures, and be capable of providing quality end-user consultation and support. Knowledge in one or more of these specific Banner functional areas is desired. * Working knowledge of the Ellucian Banner ERP functional/technical environment. * Facilitating business process review and application prototyping sessions as well as providing business process analysis and insight into best practice methodologies. * Evaluating and adjusting where appropriate, the Ellucian Banner setup tables relative to the client business practices. * Providing project leadership to ensure the completion of project tasks. * Serving across-module integration project coordinator to assist in the resolution of cross-module issues. * Consulting with supervisors, systems analysts, programmers and end users to develop functional design specifications and gathering information about program intent, functions, features; data requirements, input requirements and output requirements; internal and external checks and controls; hardware and operating system environment, interfaces with other systems, training and support. * Preparing functional design specifications for conversion, reporting, interfaces and customizations. Big effort will be to un-customize client ERP configuration and get back to baseline Banner ERP functionality where feasible. * Providing guidance in the formulation and coordination of an end-user training strategy, and when appropriate, developing and delivering such training. * Providing direction in developing testing methodology and test scripts for utilization during upgrades and patch application; confirming program meets specifications, obtaining client signoff of efforts. * Demonstrating strong problem solving skills and self-starter with a can-do attitude. * Working with end users to understand business processes and then working to help end users become more efficient and effective utilizing the Ellucian ERP system. * Potentially converting designs and specifications into computer code and managing project efforts. * Potentially compiling code into programs and correcting errors detected in compile process. * Analyzing code to find causes of errors and revising programs. * Writing and maintaining documentation of changes to computer code, programs and specifications. * Designing and coding layouts for onscreen user interfaces, printed outputs and interfaces with other systems. * Reviewing user and technical documentation written by others to confirm consistency with program operations. * Providing functional/technical assistance by responding to inquiries regarding errors, problems or questions with programs. * Revising program for corrections, enhancements or system environment changes through accepted project management processes. * Training end users or technical support staff to use and support programs. * Coordinating with other programmers about program revisions and providing project leadership. * Modifying and maintaining software programs written by others leveraging change management policies and procedures. Required Skills/Knowledge/Experience: * Bachelor's degree from four-year college or university; or at least 5 years related experience and/or training; or equivalent combination of education and experience preferred. * Strong Banner Student ERP experience is crucial. * Good customer relationship skills. * Business Process Analysis and Improvement experience. Desired Skills/Knowledge/Experience: * Strong Banner/Oracle technical knowledge. * ARGOS Reporting knowledge preferred but not required. * Strong scripting language skills (PL/SQL, C, C+, SQR, etc.) Ellucian provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Ellucian complies with all laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Ellucian expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Ellucian employees to perform their job duties may result in discipline up to and including discharge. Ellucian Inc. Houston TX

Senior Business Analyst

HCC Life Insurance